Writing again to say that Broc is not only responsive, attentive and 100% locked in on the case, but he's somewhat of a Sherlock Holmes in disguise using his experience and instincts to problem solve like no one else. He adds ingenuity to his long list of attributes and he saved the day (and lots of money) with his latest find. Well done Mr. Holmes! read more

They never followed up on a request for an estimate for work that needed to be done quickly. They then claimed that we never discussed the project, though this is the correspondence we had: Anytime Rooter 227 12/16/2023 3:24 PM You sent your Hydro-jetting project to Anytime Rooter 12/16/2023, 3:26 PM Chris S. Yes hi, I'm sure we could figure out. When are you trying to get scheduled? Thank you It's supposed to rain this week, and I need the line clear before it starts. Chris S. We could come out on Monday in afternoon to you Before you take the time to come to see the problem, give me some idea about cost. If I'm going to have to rob a bank or embezzle an old lady's pension, I know I won't be able to afford it. 12/16/2023, 3:58 PM I'd like to make a decision today, Chris. Any chance you can provide an estimate so I know whether this is a project I can afford to do with Anytime? 12/18/2023, 7:55 AM I tried calling this morning, but I wound up with a recording that thanked me for calling (I think) Noblemaker. I'm still hoping to get a ballpark estimate on clearing a 22 ft. line that goes from from the downspout inflow to the street 12/18/2023, 8:07 AM Never mind, Chris. I found another provider. SOMETHING WORTH KNOWING: Chris's first response to my review was that it was, as he said, bogus. When I posted our exchange of messages, he deleted his initial comment and decided that a sarcastic reference about cost was his reason for not responding. If you want to work with a guy who misrepresents facts and makes excuses to cover his error, that's a choice you'll have to make. read more

Anytime Rooter - Plumbing Near Me - Marina Del Rey, California

We had a plumbing emergency and called Anytime Rooter. Broc responded right away and he was at our house in Santa Monica within 2 hours as he promised. He used a special camera and a viewing screen to show us the problem area. Explained all the process and hydro jetted the tree root that was clogging the pipe. Broc was punctual, knowledgeable, professional and efficient. On top of that, they were neat and tidy. They hosed around our front garden to make the area clean after hydro jetting. I will absolutely recommend Broc to everyone. He is not just an amazing plumber but also cares about what he does and he is a great person. read more

I've been calling Broc for years now since we moved into our home. He's managed to clear out old clogged main lines with a snake when other plumbers have said it's not possible or would need a more expensive option. He's super reliable, extremely responsive, and gives fair prices (typically below the costs quoted by other plumbers). I actually put his info on my company's message boards for colleagues in the area to call :) Today he came out for an emergency visit (yet another surprise sewage backup into the house, so gross) and was promptly here at 8 am on a Sunday. Did the job in under an hour and showed me the pipes on the camera to indicate where the major root buildup was. The 1 star reviews really surprise me - to anyone shopping around, do NOT look elsewhere. Broc is 10000% your guy. read more

Well I take back my previous "Broc is fantastic" review. He's not, he's an uncooperative and immature hot head. When you kindly ask to please be careful and not scratch a $400 Kohler fixture finish as he'd previously done, he stops, refuses to do the work and promptly runs out the door telling you to find someone else "who's more gentle" to do the job. When you expect someone to do the right thing and they tell you to pound sand, that's just really bad business. When someone says they really need your help to fix a problem and that's how you react...think about that before you give him your business. This is the last time I use him. If zero stars were possible, that's what I'd give him for his uncooperative and downright rude behavior. Enjoy the bizarre harassing devil ideation text messages lovingly sent by Broc. Clearly can't take criticism for his poor attitude. read more

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They responded immediately to a yelp message confirming they could arrive same day. Contacted at 8am and arrived at 1pm. Broc was polite, professional, and worked to quickly resolve our plumbing issue. He explained what caused our problem and provided advice to avoid it happening again. The price charged was *very* reasonable when compared to other bids received for the same work. He quoted a price when he arrived and final amount was only slightly more... some amount of variance being typical for this type of work, depending on what is found when work starts. I would not hesitate to use Broc again and recommend him to any friends or family. read more

I'm incredibly thankful for Broc and his thorough and honest work. We had a problem with our main sewer line. We had 4 other companies come out first, and we were given wildly different diagnoses of the problem. Broc came out and throughly inspected our plumbing and not just the sewer line (something the others did not do). He was able to show us the problems and was able to fix it right away. I will trust all future plumbing issues to Broc and his crew. read more

Broc is amazing. Highly skilled, honest, professional. You can believe the reviews. I've got no connect to them at all, apart from a Yelp search. I had to wait a few days because of the holidays, but would do it all over again. read more

I could not recommend these guys more highly for their professionalism, responsiveness and service. They did an excellent job, provided photographic updates and followed up after completion to ensure all was good. Broc James was our guy and he was tremendous. read more

This is not a lie and not a bogus review. Here's 3 calls from one of my phones right here. Posted an honest review because he didn't call back. He said my review was fake and a lie, so here's a screenshot of the 3 times I did call. Now he's mad because I was honest and he wasn't. So he's resorted now to name calling and lying. I guess I just made this screenshot up for him within seconds. My original review gave him 3 stars for being average, but his attitude, immaturity and response should be zero stars. So sad... His responses just get sadder and sadder. Good thing for screenshots. Now he claims he blocked me somehow. He had no way of blocking me because he wouldn't have known my phone number. But remember, he first claimed I never called him that my review was fake and bogus till I posted the screenshot. Now he's calling me a coward, I must have triggered him... He's posting up phone numbers and addresses in an attempt to dox me, sending this to the police and yelp. I have captured the screenshots. read more

I can't say enough positive things about Anytime Rooter. We recently had Ryan and Broc come out to hydro-jet our main sewer line. Ryan put me at ease as to what was basically going to be done prior to them arriving. They arrived on time and got right to work. They showed me video from the camera inspection as to what was being taken care of before and after and explained what I was looking at. They were very professional and knowledgeable about all aspects of the job. A couple days later we were having issues again. This is where they put themselves a cut above the rest as to their honesty and integrity. I called Ryan and without hesitation Broc and Ryan came out again and fixed the issue that had resurfaced. They absolutely stand behind their work, which we've found to not always be the case in their field. We highly recommend their services. read more

Thank you so much for the quick, fair, and great service, Broc! I was dreading calling a plumber since all my past experiences weren't so great. I feel a lot better knowing that you did an amazing job and clearly worked really hard and fast to diagnose the problem and get the job done. I'll definitely call you again if anything else goes wrong. Hopefully not too soon, lol, but I at least know who to call or recommend! :) read more

AMAZING service, thank you Anytime Rooter and Brock! They were able to fit us into their schedule immediately, and Brock was amazing. Explained everything he was doing, showing each step of the process, and was so polite to my elderly mother, who also thought he was so charming :) Thank you, Brock and team, for solving our plumbing issue so quickly and skillfully. Will definitely be calling you guys again for future service (hopefully not to soon tho haha!) read more

I have used Anytime Rooter 3 times. They have always responded within the hour. Brock is always on time and does a great job. He is fairly priced and dependable. He can help with all plumbing needs! read more

Broc from Anytime Rooter caused thousands of dollars of water damage at my property by rushing through the job and making a massive mistake. Instead of fixing the issue, he ripped my water heater off the wall (stole it), left without saying anything, and blocked my phone number. DO NOT USE THIS COMPANY!! read more

Broc was great. Came out quickly and repaired clogged toilet quickly. Had a great attitude and made me feel comfortable and confident that I was getting the best service. read more

Last month it was an emergency water heater replacement. This month it was a flood. In the middle of the storm Broc grabbed a specialist and got over here in an hour. He also used his network to get a restoration specialist over in 30 minutes during a flood! Not only is Broc a great plumber, he's a great person. There is no reason to work with anyone else. read more

Broc is absolutely the best plumber in LA! He has always come to help on any issue almost immediately in the same day. Not only does he fix the problems, but he offers solutions and tips on other ways to save money! I cannot recommend him enough. I would put 10 stars if I could. read more

Look no further. You will get HONESTY, PROFESSIONALISM, A FAIR PRICE and incredible thorough work. Broc and team were excellent and I couldn't recommend them more. Jim M. read more

Our upstairs shower and bath drain water was backing up into our first floor kitchen sink. Called at night and since it wasn't necessarily an emergency, we said they could just come the earlier available (non-emergency appt). They came out first thing 9am on time the following morning and jumped on the job quick. He knew and looked like he enjoyed fixing plumbing issues so you know he's good. Done within 30min. Definitely recommend Anytime rooter to anyone looking for a plumber! They've got fair prices, quick responses, and very knowledgeable friendly plumbers that enjoy their job! This is your plumber. read more

I failed miserably at a DIY replacement of our shower's temperature mixer the day before New Year's Eve. The water to our entire home was shut off as a result. Clearly it was time to stop the DIY and call a professional so we reached out to Anytime. We scheduled for next day (morning of NYE), and from there the install went like clockwork. Broc is punctual, no bs, get it done, water on, shower back to fully functional in no time. We really appreciate the work. read more

I called because I thought I had a pipe leak. Brock came over, took the pipe off asked me if I was sure it was the pipe, I assured him it was. He replaced the pipe like I asked him to do. It's my washing machine hose. NO FAULT of his. He was at my house within an hour. Very communicative, professional, friendly and more than fair in price. He charged me a 1/3 of another plumber that came out yesterday. (I knew that guy was gouging) anyway, Brock is in my phone book, I will never use another plumber again, I will be seeing this Co. everytime I have an issue. Thank you! Signed, One happy customer -Only took me 10 yrs. to find you. read more

We contacted Anytime Rooter due to their perfect 5-Star rating on Yelp and could not believe it was possible they could be that good. Turns out they are! Complete 5-Star experience...outstanding service. Highly recommend and will use again! We were desperate for a plumber - came home late on afternoon to find everything in our house backed up with toilets and showers overflowing (main line was backed up). Contacted Anytime Rooter and spoke to Broc. Got so lucky to find the right guy! Despite it being 6pm, Broc promised he was finishing a job and would be in touch and get to us by no later than 730pm. He get us up to date on his timing, showed up as promised, quickly diagnosed problem and stayed til 11pm trying to fix it. He made progress but the issue was not resolved, so he showed up again early the next morning and worked diligently until the problem was solved. He works hard, is very communicative, extremely friendly and professional, and worked tirelessly until all was 100%. And when he billed us, the amount was completely reasonable and fair. Broc was very personable and really good at explaining what the problem was. 5-Star experience ...highly recommend and would use again! read more

Had an emergency tonight and called about 10 people. No one could come, most never returned our call. Thank Gd Brock did! He was a pleasure to work with, very knowledgeable, super nice to my son and did the job he said he would do and for a fair price. He just earned our business forever and we will be hiring him for our business needs, too! Yet another home run referral from my Yelp community-thank you! read more

I totally recommend Broc. The whole experience is excellent. He responded quickly to my call. He came out very quickly also and made short work of my problems. He charges a very reasonable fee also. This isn't the first time I've used him either and my previous experience has also been excellent. read more

Have a plumbing emergency? Call Broc. He's professional and affordable, and the best part is that he responds quickly, arrives quickly, works quickly, and is done quickly. He efficiently diagnosed, explained, and solved the problem of my clogged kitchen sink. I called four or five other plumbers and only one--other than Anytime Rooter--even bothered to call me back. In the future, I'm not going to try calling anyone else. read more

Broc is my go-to plumber! He never fails to impress me with his punctuality, service, and problem solving. We had 2 substantial issues (sewer and gas line leak). He was great at identifying the problem, giving us options, and then doing the work efficiently at a fair price. He is also great at cleaning up after his work, something that I wish all contractors would do. I recommend Broc highly. He's a really good guy!! read more

We had a kitchen sink drainage issue. Called Anytime Rooter at 8am. Brock returned my call within 15mins and arrived within an hr. He diagnosed and fixed our issue within less than 20mins. (My fault for being overconfident in our disposal). Not only did we receive fantastic service at a more than fair price, but Brock was so polite & kind to my elderly folks. Truly a lovely person aside from skilled worker too. Anytime Rooter will be our first call for these kinds of issues from now on. Thanks so much, Brock! read more

I called "Anyime Rooter" after one of our neighbors told me how reasonable and professional these plumbers are. After my experience with another local plumber (feel free to read my review below), I was very cautious. The person who answered the phone was very pleasant and professional. They have been licensed since 1998. You can check the status of their license here: https://www2.cslb.ca.gov/onlineservices/checklicenseII/checklicense.aspx Additionally, they are bonded up to $12,500. "Anytime Rooter" arrived at our house exactly as scheduled. We had to replace our 7 year old water heater, replace our worn out water shut off valves. and replace the hardware on 2 of our bathrooms. We thought we had to replace our garbage disposal but the plumber informed us that it was in fine condition and merely hit the reset button. It was a huge bonus that he did not charge us for a service we did not need. The grand TOTAL was very reasonable and about half the rate of the estimate we received from another local plumber. Give these guys a call since you have nothing to lose. They are duly licensed and they give free estimates. read more

This place is the best. Broc is the best. I have had at least 4 immediate plumbing needs and Broc always comes through.

To me first impressions make a big difference, like calling you back when you leave a message. I can't tell you how many companies don't do that and miss out of business. Minutes after I called Anytime Rooter, Broc texted me to let me know he could make it to my place in the morning and he'd call me once he's done. He kept his word, so we went with him. He diagnosed our problem quickly and since we live in a condo complex fixing our kitchen sink was more complicated than the average job. Each step he walked me through and was very thorough about it. I let him know I was hesitant to pay for anything that our (bum) HOA wouldn't cover, but he insisted on doing a complete job which was refreshing to hear. In times like this people can take advantage of you because you are in need, but Broc didn't do that. Instead he was a straight shooter, but asked for permission before he started a task. At the end he wrote a nice report proving it was not our fault. I'm looking forward to the reaction from our cheap HOA who asked for evidence before they step in. Broc tremendously helped our cause. read more

Ditto all the 5-star reviews. I requested a quote on Yelp to unclog my tub/shower drain and did the thing where you have Yelp send the quote request to multiple companies. Of everyone who responded, Broc was one of the quickest to respond and had the cheapest price, AND he was available next-day. It only got better once he was here-- fast-working, friendly, fun to interact with, and was able to unclog my drain without a second thought (after I'd spent a week trying a plunger, vinegar, drain-o, you name it...to no avail). He made an otherwise-annoying problem much more enjoyable and I'll definitely be calling him for any future work! read more

Broc is simply fantastic. Not only is he very responsive to same-day requests, but he's polite, very professional, leaves no mess, and does an extremely thorough job. His price is totally fair, and worth every cent. He's sorted out 2 different problems for me so far, and if I have another he'll be the first call I make. Highly recommended to anybody who has plumbing needs. read more

I can't recommend Broc enough!! I had a major sewer line blockage with a ton of roots and while others said it wasn't possible to clear out -- my man got the job done! It's nice to know there's still honest people out there. He's extremely skilled at his craft -- and walked me through every step of the process. If you have a plumbing issue call Broc! read more

Broc is awesome! I've used him for both minor and major repairs and I can't say enough about his work ethic! He replaced our mainline sewer in two different locations in our place in Venice. He shows up on time and does an extremely thorough job. Since I wasn't local for the jobs he sent pictures and videos throughout the work. Total professional. I'd never call anyone else!!! read more

Broc called me back immediately, listrened carefully to my challenging toilet and bathtub issue and said he could come out the next morning at 8am to fix it. When I asked him what it would cost for him to come diagnose the issue, he said there was no charge for the diagnosis but if he fixed it he would charge us. Fair enough! He actually arrived a few minutes early. He tried one simpler approach without success and then had to use more complex equipment to fix things. It was quite messy and he fixed everything and reassembled the toilet impeccably. After cleaning up, he showed us that all was now working correctly. He also repaired the inner workings of the toilet. His charge was very fair, he was gracious and a pleasure to deal with. Hallelujah! We have a new plumber. John in Pacific Palisades read more

Had a severely clogged kitchen sink. I tried for 12 hours to fix it but eventually realized i needed professional help. I couldn't have asked for a better plumbing experience. Brock returned my initial call in less than 5 minutes and was able to schedule a same day appointment. After a brief conversation and a quick look over, he pretty much knew what my problem was and had things completely done in less than an hour. Brock was courteous, incredibly knowledgable, professional, kind, and trustworthy. His prices are fair and represent a good, solid value. Absolute recommend. read more

We had a sewer pipe overflow that came through our garage ceiling on Christmas Day ... ughhh... we had Anytime Rooter come out today and their subcontractor Broc did an amazing job. We couldn't be more pleased with the time and effort he spent on getting our house back to operational state. He answered every question patiently and with great detail. He made sure we understood each step of the process. Rest assured if we have any future plumbing issues there's only one plumber we are contacting. Thanks Anytime Rooter read more

These guys are knowledgeable Broc spent around 2 hours diagnosing the problem with my tankless water heater. He discovered it was a gas problem that the gas Co had to correct. Gas Co came fixed it. No more cold showers! read more

****UPDATE AFTER FIRST REVIEW****(1 STAR INSTEAD OF 2) TL;DR - Owner and technician sent very rude comments to me after leaving a very fair review of services provided to me. In my original review I recommended them for their good availability but I no longer recommend them for their extremely rude and condescending messages. I thought my review was pretty fair (two stars out of five) - the tech spent almost two hours trying to fix the problem but ultimately couldn't. I was very clear on the initial communication that our toilet was leaking and was on the second floor. I had to pay $65 for a visit when the problem was not fixed or even slightly remediated which at the time I thought was a little bit fair due to him trying to fix the problem for two hours. Also, expanding on my "a very slight rude attitude" comment, my wife and I asked him two questions throughout the visit and his responses were literally: "it's not funny" and "give me a second" in a very rude manner. I guess he thought we were being rude ourselves or making fun of him but we absolutely weren't, we were just asking about the problem. I was going to leave the review as-is with the two stars but it is a poor business practice that both the owner and the technician wrote to me privately mocking my wife and I. In this age of social media where the success of a business is mostly driven by feedback left by consumers in these types of forums it amazes me how a well reviewed business could operate like that. I frankly find it almost comical because the content of the messages don't upset me, what upsets me is that businesses operate like this. I am attaching pictures of both the private message that the owner sent to me through Yelp and the laughing hard emoji that the technician sent to my personal cell phone after I posted the original review. If you read my original review carefully you will see that it almost matches the private message that the owner sent to me. Also, it is funny how the owner has a public and private persona as you can clearly tell from the public reply to my comment that he is very nice and apologetic whereas on the private message sent to me the story is quite different. Next steps for me - propagate this review through other sites, including my community's Facebook page which includes around 600 households. I cannot recommend a service that acts in such a childish manner. Also as next step will be to dispute the $65 charge with my credit card company for services not rendered. ****ORIGINAL REVIEW**** Good things: - Almost immediate contact after leaving voice mail - Good availability Bad things: - Did not fix the problem and I still had to pay $65 for service visit, it's a little bit fair because he spent almost two hours trying to fix the problem, but still not good as the problem is still there and now I need to contact someone else to fix - A very slight rude attitude Summary: - May recommend for other jobs as the availability was good but in my case my problem was not solved read more

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