A wonderful place to purchase your next cart. Taylor took a great deal of time with us. She made a…read morefew changes for us after we place our order without any problem. Our cart was delivered as promised on the fourth week. I am putting this 5 star information on a number of websites I belong to. Thank you so much for being a great company.

Best company I have ever seen when it comes to competent leadership and knowledgeable staff…read more However, what makes Carts and Clubs in Ocala Florida stand out the most is their passion to deliver the highest level of customer service and care possible. No matter if you need to purchase a new Golf Cart, upgrade your model or require service and repair on your current golf cart, Carts and Clubs should not be one of your choices, it should be your only choice!

Great service, knowledgeable staff, and product. From time of order to delivery, the communication…read morewas excellent. I'd highly recommend this business to anyone seeking a new golf cart with "all the bells and whistles."

We had a great purchase and delivery experience with JB Golf Carts in Ocala, FL. The staff was…read morefriendly, knowledgeable, and professional. They made the process smooth and hassle-free. We highly recommend them

We have used this business twice since we moved. The owner is so sweet and they have great service!…read moreThey can pick up and deliver for a fee. They don't stock batteries so they are always fresh. This business has been great to us!

after spending $4000 to get my cart repaired one week later it's back in their shop a part that…read morewas defective. We've been waiting now for months to get. I don't find them very accommodating when it comes to service or standing behind their service they they don't have loaner carts for someone in my situation . They have my cart and my 4k and they could care less

Bought our ParCar from Karl at D/C Golf Carts in Ocala, the controller went out about 4 mos. later…read moreand he came and picked it up to repair. After calling and speaking to multiple people including Karl until December 20 when he delivered it back to us after dark so we couldn't see the damage that was done to our side curtains there seemed to be a hold up on controllers which was the reason it took "6" months for us to get it back. I already put it on our charge card and was going to dispute the charge until he made good on the curtains but he isn't the kind of business man who wants to stand behind his or his employees work. DON'T EVER TAKE YOUR CART THERE FOR REPAIRS, you're only asking for trouble. He never did get back with us.

Horrible customer service and promises to show up for repairs. No Calls back on multiple occasions…read more Judging by the website the owner (Carl) is more interested in his old car collection than customer service and taking care of his customer base. Won't go back for another nor will I call these monkeys for service. Avoid these guys esp at the Markets of Marion. Horrible!

I purchased a new cart through dan. I was referred by my neighbor. Dan is honest and trustworthy…read more Nice family operated business highly recommend

Abraham was fantastic - went out of his way to fix my golf cart windshield the same day. Great…read moreservice!!

Excellent service on my 4 passenger Club Car. Had two problems; oftentimes, the cart would not…read moremove from a standing position. That is, the cart would not move forward or reverse when the accelerator was pushed. Secondly, the cart would only go 13 MPH. Abraham fixed both problems by replacing the M Core and the Speed sensor. Thank you for fixing my cart Abraham and Brandon.

What a great place. They are an EZGO dealer but I favor Club Cars. They had a refurbished Club Car…read morewhich was purple, perfect for a Ravens fan like me. They gave me a great price, generous trade in allowance and excellent warranty. The first charger they gave me didn't buzz to tell me when charging was complete. They exchanged it for one that did. The charger was newer and better than my old one. They also added a free floor mat. A nice little gift package arrived in the mail. Nice surprise! A sweet one. This dealer has been in Ocala for years and is family owned and operated. They treated this customer like part of their family. I highly recommend Ocala Golf Cart. It's right outside the On Top of the World Community. I love this cart! Susan B

This is what they tell me is normal. Unbelievable to think this. Just be aware and mindful…read more They withdrew their offer to do an even swap with another golf cart. They called me and told me they would not do it.

Eddie is reliable, responsible and responsive! He is easy to communicate with and honest.read more

Do not hesitate to do business with Fast Eddie. I purchased my first golf car in the villages and…read morefelt so confident we made a deal before I actually saw the vehicle in person. Now that I've taken possession I'm in love. (With the golf car!! although I do like him)

This started out as a 5-star review and continued to plummet. Here's our reason:…read moreAbout the first week of August, when we moved to Florida, we went to Hawthorne's to check out their golf carts. They seemed personable and had good reviews on-line, so we went back and met with the owner about August 7th to purchase. We found an EzGo that he said he could switch out the black body for a blue one and we built it in his office from there. He didn't offer too much information, but we did our homework, knew that we wanted the turn signal mirrors, extended roof, cargo back, etc. He occasionally would say he's giving us a deal on this or that but didn't really help with the choice of matching colors or anything that more motivated shops had offered. This is important as we chose a body-color that was on the floor and continued referring back to it as we chose the seat and curtain covers. At one point, we changed the seat covers to a better match. That was one huge issue as that change did not get made and the delivered cart looked horrible! If he's been doing this for 20 years, you would think he would have mentioned something when we chose the first color - the wrong color - to begin with! He stated that with Covid the delivery would be in 2 weeks. We gave the downpayment and understood the reason for the wait. At the 2 week point, WE CALLED THEM to ask where the cart was. It was apparent by the response that they had not even started as Brittany told us they just ordered the seats the day before! They told us it would be "Friday". On Friday, we again called THEM. This is my biggest issue, we continually called THEM for follow up. After repeatedly calling and getting the runaround, we were told that our cart was being delivered after 6 on August 28th. This was 3 weeks from the date of purchase, not two and I would have rather them just told me the real issues, rather than rush it, as the cart delivered was a mess! It literally was filthy with something spilled all over the seats, scuffed up, and not what you would expect when buying a "new" "customized" vehicle for over $13k! The delivery person did a dump and run, did not show us how to operate anything or give us time to check it out. We discovered that not only were the seats wrong, but electrical covers were not properly installed, the rearview mirror was missing, the battery that he said was charged was empty, the roof was scuffed, the tires on a 2021 cart were from 2017 (and tires do have a shelf life), and the speed was incorrect. We contacted the son of the owner, Jonathan, who said he'd be out to fix the speed. He has never come out. We took pictures and made a list, sending it to him of what was wrong. He apologized and said it wasn't how they want to do business. We believed them and wanted to work with them to make things right. The constant following up with them on the incorrect seats and the speedometer not being installed went on with excuse after excuse until October 16th, more than 2 MONTHS after the original purchase when everything was finally resolved. We literally called Jonathan at 4 pm on October 15th and he said, "Oh, ya, my guy is going to be in your neighborhood tomorrow and come by...." REALLY??? When were you going to contact us??? This was so typical! He then had to call back and say that he lost his driver and he'd be by in the morning. He was and did the final fix. We wanted to give them a 5 star. We'd have at least given a 3 star if they had called US to follow through. Had to take one star off for the initial disgrace of the condition of the cart at delivery and one more for the aged tires. But the lack of customer service is where they lost it completely.

Hawthorne has friendly staff and somewhat lower prices on golf carts than in other areas, but the…read more"pros" stop there. The "cons" include unkept promises for deliveries, zero communication from staff, no updates no matter how many months go by while you're waiting for news. No responses to emails or phone messages; you have to catch someone directly by phone to get your next 'I don't know' response. Very poor vehicle prep and bad amateur installation of extras you ordered when your cart does eventually come in nearly half a year later. Lots of excuses and they're never at fault. Customer service as well as mechanical service are both useless. We have since bought an additional cart and never considered buying that one through Hawthorne because of the extremely poor service we received. The possible price savings definitely wasn't worth the stress and frustration to us.

Shamus Johnson knows his craft! He is an honest, fair and smart businessman. After receiving an…read moreoutrageous quote to repair my John Deere mower, I called his business... to start with he promptly came to me and picked up my mower!!! In less than a week he returned with the mower... it has never run better! Starts every time with one turn of the key!!! And his fee was almost exactly one fourth of my first quote!!! So when my mower did nothing when I turned the key yesterday. I gave him a call. Friday afternoon, kinda laid around four I guess and he called me back immediately. I described the problem and he knew exactly what was wrong. I sent a photo of a particular part of my mower. He confirmed the problem told me how to fix it on my own and within minutes, I was back on the mower mowing the lawn. No charge, he was happy to help. Great businessman! His business has my highest recommendation and thanks..

From the owner: we are here to service and repair your gas golf cart.. Pick up and delivery service availableread more