Came here a few times and each was very good. The staff was nice and it is a nice little shop. I…read morewill be coming back regularly!

The owner Lenny is terrific . You can tell she takes pride and care in her business showing it with…read moreher kind and upbeat attitude making you feel right at home. Her presentation on everything she's serves is always amazing and always tastes delicious.

Wow they claim to be an ice cream shop but this is so much more than that…read more Every creation that they have on the menu comes out, looking like an art form. It is way too much ice cream and way too much pie, etc if you are counting calories so just don't count them and enjoy the masterpieces they have created! The place is very clean and well decorated. It looks like a great ice cream place and that is what it is. Even though we accidentally happened in on the heels of a school sports team, the staff was still super friendly, chugged away at the 40 orders or so in front of us and still managed be be very cheerful the whole time. They do have regular ice cream cones, etc. but why not go big and treat yourself? This is the place to do it.

Upon walking in on a Saturday afternoon it was slightly busy (3 parties ahead of us) but we moved…read moreup to order pretty quickly. We got the Pralines and Dream Bowl and it was so good! It came with a small scoop of cookie dough that paired really well with the ice cream. The spot was cute and perfect for a date or time with the family! We'll be back!

Listen... when a yogurt stop actually shows up for the plant-based community? I notice…read more This spot had multiple legit vegan options -- not just one random sorbet. We're talking Eclipse vanilla, Eclipse chocolate (both non-dairy + vegan), DOLE Whip pineapple, plus sorbet options. That's range. The MVP for me? Eclipse vanilla. Creamy, smooth, classic soft-serve texture without that weird aftertaste some non-dairy options have. It honestly tasted indulgent, not "substitute-ish." If you didn't tell someone it was vegan, they probably wouldn't guess. Toppings were solid too -- I appreciated seeing clearly labeled vegan options (carob chips, etc.), which makes it easy when you're building your swirl masterpiece. The vibe is your classic self-serve yogurt stop -- casual, quick, easy. Perfect post-dinner treat or mid-day sweet stop. If you're dairy-free, vegan, gluten-free, or just want options, this place actually delivers. I'll absolutely be back for that Eclipse vanilla.

Appreciate the various flavor options. There are even vegan and no sugar added options. There are…read moreso many toppings to choose from as well. Customer service is meh, the people are never out until you pay.

We placed an order through Uber for pickup since we had some credits to use, and the process was…read morevery easy. We ordered the two-scoop special for under $8--strawberry cheesecake and Oreo ice cream. We were able to go straight to the pickup area and avoid the line, and our order was prepared right away. We enjoyed our ice cream while sitting off to the side. There are chairs and tables in an open area where kids can play, or you can simply relax and enjoy your treats. The location is in a plaza surrounded by other businesses like Grimaldi's Pizzeria, Cold Beers & Cheeseburgers, and Bath & Body Works, which makes it a nice spot to visit.

Another win at Park West--this outdoor shopping area is just so cute, and Handel's fits right in…read moreperfectly. The shaded outdoor seating is a huge plus, especially in the Arizona heat--such a great spot to hang and enjoy something sweet. Their menu is massive, with tons of ice cream flavors, shakes, cones, and more--but they also offer a couple vegan options, which I appreciated. I went with the mixed berry sherbet (vegan) and added mixed nuts... SO good. Perfectly balanced--not too sweet, not too tart, just super refreshing. Fair warning: a "small" is basically three scoops high My husband got the chocolate peanut butter brownie and loved it. Friendly service, generous portions, and an overall great vibe. Definitely a spot I'll be coming back to.

Yum is the perfect word to describe the Dough melt ice cream donut I had with bourbon toffee…read morecaramel crunch! Donuts and ice cream are the perfect mix of sweetness! I didn't put any toppings on my ice cream but love that the menu has so many different options to choose from. The ice cream flavors also change so hopefully the flavor I tried is there if you like bourbon caramel toffee crunch! I can't wait to visit again in the summer for the perfect sweet treat to combat the Arizona heat!

I came here Saturday 3/21/26 around 7:30ish pm and despite there being barely any parking and a…read morelong line, the staff was still quick with orders. There's cute seating outdoors and it's located next to a cute hot dog shop and a tattoo place. I love the cozy seating and that the shop looks like a little hut. Plenty of opportunities for photos and a place to relax with the company of others. I had to wait about 20 minutes because my waffles were being freshly made which is nice. My waffle came slightly burnt but my sandwich was still so good! There's a reason this place is always poppin. Novel is definitely an ice cream place of it's own. You just need to try it!

Good food quite and goos device and good ambiance good workers good place Good food quite and goos…read moredevice and good ambiance good workers good place

Today I tried to cancel my order because I made it for the wrong location. I proceeded to call and…read moresome worker kept telling me the same thing over and over and over again. "It's should be on the app". I CAN'T CANCEL ON THE APP!!!! I was fine and patient before she put me on hold and started talking about me. "Shes not even F-ing trying to cancel the order". IF I COULD I WOULD. They canceled it later but the order says completed so I'm not sure if I'll even get my money back. Update: The charge went through for food I didn't even get.

I love this place! I first tried their paletas at a party, the host had bought 30+ paletas to try…read more I visited the location on my own recently and couldn't believe how many flavors there were. They were delicious and the older woman working the front was sweet. I liked the music they were playing as well. Will be back to try their savory options!

This is my favorite spot. I love their tostielotes and aqua frescas, especially the watermelon…read moreflavor. Their bionico is also delicious. They have many house made paletas both cream based and water based. You will not be disappointed

Amazing ice cream, super friendly staff and affordable prices. It's a little hidden, but well worth…read morethe drive. I highly recommend this shop to anyone looking for a sweet treat.

Stopped by because I've been wanting to go here and since I was already around that area, I decided…read moreto! In a very unassuming strip mall, but once you go inside, it's so cute. I loved the ice cream. The owner (I would assume) was very nice and gave me a rundown on which she recommends and which are people's favorites. I got Oreo cheesecake and chocolate covered strawberry ice cream. I think it was only $5 or so, which is so cheap compared to a lot of other places. I'd love to come back!

The weight was incredibly long, even though there was four people behind the counter. They seemed…read moremore interested in talking to one another than serving the customers. The food came out and it was not what we had expected. We ordered the tostielote and it was absolutely disgusting. I threw mine away.

My favorite place to come to, always fast and friendly staff! Really good snacks, and clean place.read more

Karen's Kreamery is a pop up shop that you'll see in various festivals such as the yearly Glendale…read moreChocolate Affaire event. They do catering and sell their ice cream wholesale as well. I found them at the aforementioned festival and purchased a double scoop in a cone for $9. There's tax if you use a credit card so use cash if you want to avoid the extra fees. The service was friendly and the ice cream itself was nice and creamy.

So Good, We Couldn't Even Get a Picture…read more My wife, a fiercely discerning Chinese food expert, has officially ended her search. The orange chicken, broccoli beef, chow mein, and fried rice were all absolute perfection. And the boba? So incredible, she dove in before I could even snap a photo for proof. That's a first. New Taste isn't just good, it's the real deal. We've found our spot. Five stars, no question.