Boswell Guitars

(16 reviews)

Just wanted all to be aware that this business does NOT service/setup guitars/stringed instruments…read more any longer under new ownership..

I brought in my 1965 Dan Electro / Silvertone model 1457 that I have owned since new to have the…read morefrets replaced as it needed it badly. Peter had been highly recommended and I have been hesitant to let anyone touch it other than Fatdog in Berkley at Subway Guitars. I highly recommend Peter as he did a phenomenal job for me and my beloved guitar and it plays like new. Thank you Peter! Spanky Spankitos Spanky Spankitos and the Spankaroos https://www.reverbnation.com/spankyspankitosandthespankaroos Reverb Nation Channel

Just Joe's Music

(13 reviews)

•$$$

I met Joe as a repair technician in the early 90's. I was impressed by his technical knowledge,…read moreenergy, and sincere desire to help me with a saxophone issue. I have since purchased a good deal of music gear from Just Joe's Music where Joe is absolutely focused on my needs and satisfaction, above all. Joe has been a key influence to the Jazz scene in Bend - hosting professional jazz shows at the local Community Theater, active playing in a number of College bands, and bringing a more intimate night club feel with smaller combos at his retail location. I am deeply appreciative of his knowledge and continued support of me and others who strive to be better musicians.

I was in town for about a week recently and didn't have my trumpet with me. I gave Joe a call and…read morehe gave me a short term 1 week rental for a very generous price. He was extremely friendly the whole time and seemed genuinely passionate about helping another musician out, even though I was coming in just before he closed up shop. Trumpet played beautifully, and I couldn't be happier with the experience.

Sunday Guitars

3.8

(29 reviews)

5 stars all the way for the cutest little FRIENDLY female positive shop! Also Kirk is the world's…read morebest kept secret. That man is a legend and fixed my ukulele in record time and let me watch AND let me bring my cat!

Ordered a guitar online arranged the financing guitar was reported to have been shipped…read more After several unanswered emails concerning the tracking number , A phone call was made and I was told that I would be emailed the tracking number , no number was provided again next day I called again and the manager said he would have to check with the shipping clerk, and he said he would call me back within the hour no call the next day I spoke with my financial institution and they suggested I dispute the order. I made 1 last attempt to call and 3 unanswered calls followed. So I left a message telling them I was going to dispute the purchase and immediately got a text telling me to check my email. Basically they told me that they never had the guitar to sell it was a remnant from 2024 ! These guys lack integrity to say the least ! They maybe a great brick and mortar store but online they are very unprofessional BEWARE!!!!

Bryan's House of Music

2.4

(59 reviews)

Great selection of drums and equipment. Bryan and his wife very knowledgeable about their stock and…read morelady used to work for Remo, so knows what's goin on with drum heads. I bought a set of Tama drums and very happy with them

Good in stock audio equipment. I had no problem with the lady clerk. The whole place has a vibe of…read moreprivate ownership. Not at all like big box stores like guitar center. They do care about product damage, but were very open to helping me when i needed a hands on inspection of a closed box item. All i had to do was ask. They also accepted a return which i carefully tried and repackaged for exchange after a few days from purchase. This is the only game in town and i appreciate they are here. It is convenient to have an outlet other than online to get audio equipment at the last minute.

Wall Street Guitars & Collectibles

1.0

(1 review)

tiny store - you'd think it would be easy for the owner to say 'hi' or 'can I help you'. I've been…read morein there a handful of times and he might have said 3 words to me total. Glad I bought my $1k+ guitar somewhere else.

Bend Brothers Moving

4.0

(4 reviews)

They guys were personable, fun and just amazingly quick! They made the move somewhat enjoyable…read more(who likes moving? Not meee). They made a very stressful move go smooth. Thank you guys!

I selected Bend Brothers Moving based on their excellent references, and I am extremely satisfied…read morewith their services. Stephanie (co-owner) has been very helpful and informative throughout the process. Ryan, Tristan, and Lucius arrived early and were very careful and service-oriented. After completing the move, Ryan asked if there was anything else they could do for us before they leave...which is such a nice way to treat a customer. Bend Brothers Moving has definitely earned their great reputation!

King’s Piano Tuning

(11 reviews)

Robert has tuned my 100 year old player piano twice now. I've been very happy with his service and…read morehe knows his way around my old piano and how to make it sound wonderful again. He's my #1 man for piano service.

Robert did an amazing job tuning our piano. It sounds incredible and he was so nice and cordial and…read morehe even plays really well too!

Scissorbird Sewing & Alterations

4.4

(104 reviews)

I've had several items hemmed or altered and consistently receive friendly, supportive help,…read moreskilled results. The hems look like the originals and wear beautifully. They go out of their way to assist.

Beware if you are considering Scissor Bird Alterations for an expensive or sentimental garment…read more I rarely leave negative reviews, but after my experience, I feel obligated to share what happened. Like many customers, I felt reassured when I walked into the shop and saw numerous bridal gowns in the store AND I read the cusotmer reviews before I brought my dress. I believed my expensive designer gown would be in experienced hands. Unfortunately, that was not my experience. I brought my gown to Scissor Bird Alterations to be taken in on the sides and hemmed for my son's wedding. The side alterations were acceptable, but the hemming was not. The first time I picked up my dress, I immediately noticed that the new hem was clearly visible all the way around the gown. Instead of preserving the original look of the dress, there was an obvious stitched line that changed its appearance. When I questioned it, Marta told me that this was how the original hem looked. I showed her photographs from the designer's website, which clearly showed that the original gown did not have a visible stitched hem. After seeing the photos, she agreed to keep the dress and rework the hem. I was so concerned that I returned the very next day because I no longer felt comfortable with the alterations. I was considering taking the dress elsewhere, but Marta reassured me that she could correct the issues, so I trusted her and left it with her a second time. When I picked up the dress again, the visible stitching had been improved, but the hem was now puckered and uneven in multiple places. Marta told me to take the gown to a professional dry cleaner to have it pressed, explaining that the pressing would allow the hem to lay flat. In all my years of having clothing altered, I have never picked up a garment from a tailor that was not ready to wear. I followed her recommendation and paid to have the gown professionally pressed and cleaned. Unfortunately, the professional pressing did not correct the puckering or uneven hem. I also had to pay to have the gown professionally cleaned because the hem had become noticeably dirty during the alteration process. My shoes, which I wore only during my fittings in the shop, were also dirty on the bottom. With my son's wedding only days away, I sought a second opinion from Pinpoint Alterations. They opened the hem to inspect the previous alteration work because the puckering could not be corrected by pressing alone. Watching another tailor carefully take apart an expensive designer gown in an attempt to salvage it just days before my son's wedding was heartbreaking. After I contacted Marta again, she offered to inspect the dress. I appreciate that she made the offer, but by that point another inspection was not what I needed. I had already given her the opportunity to correct the work, followed her recommendation to have the gown professionally pressed, and the results had not changed. What concerned me most was not simply that the alterations did not turn out well, but that the dress was presented to me as finished despite workmanship that I immediately questioned. The visible stitched hem was apparent the first time I picked it up, and after it was reworked, the puckering and uneven hem were also evident. As a customer, I expected an expensive designer gown to leave the shop in a wearable condition--not require professional pressing and cleaning before I could even consider wearing it. The photographs clearly show the condition of the hem, and despite knowing I was dissatisfied from the very first pickup, there was never an offer to refund the alteration charges or help cover the additional expenses I incurred trying to make the dress wearable, including professional pressing, professional cleaning, and a second alterations specialist. I understand that every seamstress may occasionally encounter a difficult fabric. I am actually angrier with myself for trusting her with my dress. This was one of the most important garments I have ever purchased because it was the dress I planned to wear for my son's wedding. Instead of feeling excited for such a special occasion, I spent the days leading up to it trying to save a dress that I had entrusted to a professional. I sincerely hope my experience helps others make an informed decision before entrusting an important garment to this business.

Washable Laundry

4.8

(21 reviews)

Washable Laundry I…read moream writing this review to say that Washable Laundry in Bend, Oregon is the loveliest laundromat I have ever had the pleasure to patronize! It is immaculate, modern, and well maintained, it has an excellent location and great parking, and on the day I was there it was cared for by a wonderful attendant (a blonde woman whose name I did not learn) who was constantly cleaning and providing help to everyone who needed it. I assume it is not the cheapest laundromat in Bend, but every penny has clearly been reinvested in the the machines, the facility, and the service. And the money is going to good people, because the attendant told me that the owners are the nicest people she has ever worked for. Laundromats aren't normally the most enjoyable places, but I will actually look forward to the next occasion when I need to use the services of Washable Laundry!

I've been to many laundromats in my life and this one has to be THE cleanest... Everything is…read moreshiny, clean, and obviously well maintained. I didn't see any machines with any "out of order" signs. It's been years since I've had to go to one so I wasn't sure what to expect as far as prices go. I don't know if it's reasonably priced for the area or not but I just needed to wash a king size comforter and it cost me just under $11 to wash (I paid a little extra for an additional rinse cycle) and $3 to dry for one hour. The parking lot is really small and street parking is a hot commodity, with the food truck and tap room spot across the street, but I found a spot in the Washable parking lot right when I pulled in on a Saturday afternoon! (I tend to have really good parking karma). Speaking of the food truck spot across the street, THAT was a cool benefit of this laundry-mat; food and drinks while you wait?? Yes, please!

Stark Plumbing

4.8

(19 reviews)

I never thought i would rate a plumbing service 5- stars. I live in Seattle and all I've ever heard…read morewere horror stories, from friends who offer lists of "who NOT to use" (which includes everyone!) Our rental in Bend had an odd issue and Stark Plumbing came to the rescue. They were amazing! Super responsive, helpful, answered all of my questions - cannot rave enough about Colleen and Frank!! Would highly recommend them!

I had my gas turned off on a Sunday evening due to a leak and Stark Plumbing called me back right…read moreaway and had someone out to me quickly. I did make several phone calls to other companies and Stark were first to be able to help me quickly. Colby did a great job finding the leak and fixing it and helped us set everything back up with pilot lights etc. I would definitely use them again.

Griselda Gomez House Cleaning

(3 reviews)

Griselda is great to work with. Bend local. Fit us in her schedule within a week, the house is…read moreclean and tidy, and she has very fair pricing. Definitely recommend!

I met Griselda and one of her associates in my neighborhood, and she came by my house and gave me a…read more1st time, 1st cleaning price. She showed up on time with all the required tools to do the job. I left after an hour and came back to the best job any house cleaner has ever done for me in my 61 years of life. I left my dogs in the backyard, and it was a hot day. When I got home, she'd let them back inside my house. That meant a lot to me!!! She goes the extra mile, so I highly recommend her with 5-stars!

Northwest Crossing Self Storage

(3 reviews)

We have had storage units at NWX Self Storage for years. The property is always clean and easily…read moreaccessible. Management is very responsive to all of our needs (borrowing supplies, fixing doors, etc.). And the location is great!

Our experience with NW Crossing Storage was excellent for the several months we needed their…read moreservice. We had a complex move that involved multiple storage units and changing schedules. Monica was amazing and helped us throughout the process to minimize our costs and meet our needs. We are happy to be in our new home and no longer need storage units, but we know where to go if we ever do.

Apex Appliance Services

(9 reviews)

Great experience with apex. We broke the oven running a self cleaning cycle and couldn't access the…read moreback panel to reset it as it's a built it. The response was fast, and the fee was very reasonable.

A nice woman picked up my call immediately and within 2 hours, a friendly, knowledgeable tech named…read moreSteve arrived to work on our freezer. He quickly diagnosed the problem and gave use options including the cost of repair. Unbelievably good service! And at a fair price too!

Interior Care Carpet Cleaning

(55 reviews)

I've used this company three times now. My first experience was excellent. The second visit was…read morejust okay, so I reached out to the company to share my concerns. The owner, Tony, personally contacted me, acknowledged the issue, and offered to come out himself to handle the next cleaning if I was willing to give them another opportunity. I accepted, and I'm glad I did. Tony followed through on his word and did an outstanding job. It's refreshing to see a business owner take feedback seriously, get directly involved, and make things right to ensure customer satisfaction. To be clear, this work was paid for--this review isn't based on any free service. I'm leaving it because Tony stood by his commitment and delivered quality work, and I believe that level of accountability deserves recognition.

Not a great experience. A few things... first Jonathan was late. Jonathan was curt and dismissive…read more He failed to put in blocking/plastic barrier under footings of furniture( this had always been done in prior cleans). I did put in protective after discovering it. However it tracked up the wet carpet and is still noticeable after it's dried. Lastly the house was left smelling musty(has not been the case in the past). Unfortunately I would not recommend Interior Care

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charles s.

16 years ago

Butch Boswell is unequivocally one of the finest craftsmen and artists in the repair and construction of stringed instruments I have met over a period of almost fifty years of playing, repairing, and constructing guitars, and more recently, the violin. I have known him over a period of a decade and have watched him become a master luthier whom I trust implicitly to set up and maintain my various instruments. I have come to admire his craftsmanship, respect his judgement and above all appreciate his integrity. Most importantly, I have spent much time in his shop playing the instruments he has worked on as well as consignment instruments available for purchase while observing him with customers from all walks of life. One of the hardest skills to master is the art of objectively listening to others. Butch has acquired that skill as well and it is his greatest ability and asset as evidenced by the fact that many of those customers I have seen walk through his door do so time and time again... like myself. Best of all, Butch has recently begun constructing a guitar. I'm getting in line now should he continue to build more in the future. read more

Edward B.

12 years ago

You could not ask for better quality of work or service. Guitarists on the central coast are very fortunate to have a repair service of this quality without having to go to a major music metropolis such as LA, Nashville or New York. I took a risk and purchased a Martin 000-42 off eBay at what seemed to be a low price. In fact, it needed some work. Butch's took it on with virtually no notice and did an unbelievably quick turnaround. The result was a superb playing and sounding guitar. The cost of the work was very reasonable. During fifty years of playing, I have not seen better set-up work on an acoustic guitar. Butch and Steve are knowledgeable, talented and personable. This establishment cannot be rated as anything less than excellent. read more

Ryan W.

14 years ago

Butch's guitar repair is simply the best around. He tackles everything from a simple setup to major overhaul. It doesn't matter whether you have an acoustic or electric guitar; he does an amazing job and does so with a friendly attitude. I am a fairly picky person when it comes to who lays hands on my guitars and he is the only one on the central coast who I will allow to perform repairs and maintenance. Last but not least, ask about the beautiful guitars that he has handcrafted in shop. They will blow you away. Definitely a top notch establishment and worthy of all four stars. read more

Peter P.

10 years ago

Had Boswell do a major repair on my older Martin D42. I was told the guy knows what he is doing. He had to totally dismantle this guitar. Everything taking down to bare bone and reassembled. I didn't know what to expect. What a surprise when I received the guitar. One word would be spectacular! The finish was as new. The sound big , deep and bold. The Action is great, just right, no rattle, easy on the fingers. This thing turned out better than new. Not cheap but, you difenitly get what you pay for. I'm a "happy camper" Boswell repaired Martin owner, read more

James B.

10 years ago

Butch just opened a new shop in bend just off off Franklin . I have one of a kind handmade guitar that has had a problem that no one else could diagnose .The repairs he made to the guitar really have left me extremely satisfied. I have been to many luthiers over the past 40 years this guy has talent. His craftsmanship and attention to detail is of the highest caliber You cannot make a better choice for a luthier . His handmade guitars are exquisite with incredible Tone and playability . We are lucky to have this guy in Central Oregon read more

Thomas B.

8 years ago

Butch Boswell Rocks! What else is there to say. I'll Try. Just a great guy to talk to. Easy to communicate with. Fun stories he tells about his passions and his life. A joy to be around. Now for the guitar work. Set up my Martin back to beautiful. He did a set up and a full neck reset. He did it in record breaking time in my opinion. His philosophy on taking care of his clients is impressive. He is defiantly a cut above the rest yet he makes you feel like a buddy.....A++ read more

Janus L.

15 years ago

Butch is the pro to go to when you need it done right, he recently installed the latest Baggs p/u in my Taylor 12 string with wonderful results, honest, reliable, excellent service, he has always freely offered his time and information whenever I had a question or just wanted to brainstorm on a project, Butch is who the pros go to to get it right the first time, Thank you! Sunaj/ Janus Livingston Coarsegold read more

Justin R.

12 years ago

They installed a K&K Trinity Mini system in may D28 Martin Marquis. They did a great job and were VERY supportive after the fact - since I found myself completely unable to grasp how the heck to get sound out of both channels (hint - it's phantom powered.) On top of the great work and service, they're REALLY nice guys who don't make you feel stupid for asking simple questions. I can't think of any reason to take my guitars to anyone else. read more

Whiskey T.

16 years ago

Wouldn't have anyone else work on my guitars. He hot-rodded my $200 squire telecaster and it now plays and sounds better than guitars four times it's cost. He really knows how to take care of repairs (put a headstock back on a guitar when I broke it off) and best of all he is straight forward and honest enough to tell you how things will work based on what work he does on the guitar. I agree - Trust Butch read more

James G.

11 years ago

My Grandfather's 1943 Martin D-18 needed the neck reset. I was not going to let just anyone work on this guitar, so I called the Martin Factory and they recommended Butche's. I couldn't be more pleased with the results. If you want absolutely first class work and are willing to pay for it, then you will not find a better place to take your guitar. You don't get this kind of quality at many places. read more

Tvd ..

10 years ago

It doesn't get any better than Butch. As a fellow luthier (I hesitate to use that term) and guitar technician, I've always followed Butch and enjoyed watching him grow into the builder that he is today. Over the years he's always been there for me to help me along when I need a second opinion. The precision and care that he uses when performing his work is exemplary of the best in the business. read more

Matt C.

199

11 years ago

Butch, I've known you since you were a young guy at Blue Note! You and Steve do a great job. You have resurrected several lost causes for me including my Martin, Brook Koa, and hopeless neck LGXT, as well as hooked up Dannys old Taylor for Emily Brook when she turned 14! thanks for the superb work over the years, and I am looking forward to the Boswell!!! #22 read more

Ron J.

14 years ago

Butch is the real deal. He really knows and loves guitars, and has tuned up my Martin D18 to perfection. He's also a master craftsman who builds custom guitars that are beyond awesome. I really like that he's not a salesy guy, but a guy you can trust to tell you the straight scoop - not just something that he can charge you for. read more

F F.

14 years ago

Outstanding! Butch and Steve just did a setup on a Yamaha I rescued from Owen's and they did a *fantastic* job! Extremely helpful and professional, friendly, and not at all into selling you up on anything (not even strings). Really top notch experience. Wish there were more businesses like this around town. read more

Wil A.

16 years ago

I had butch do some modifications to the electronics in my Jazz Bass today (Thank you Butch for getting me in so quickly). WOW!! Great service and AWESOME work preformed. Butch is very knowledgeable and friendly. It's easy to see why he is considered to be one of the best! read more

Madison G.

13 years ago

Butch has done 2 fret leveling and set ups for me on my 15+ year old Taylors. They are like new guitars again. I have no hesitation in bringing my guitars from Clovis to SLO for a touch of Butch's magic. He's a great guy and I highly recommend his work, read more

Ted E.

199

10 years ago

I had Butch fret a guitar neck for me. He did it in two days & the work was beautiful! His attention to detail & craftsmanship are outstanding. I would trust any of my irreplaceable guitars in his hands. read more

Reid C.

16 years ago

Helluva a great guy and shop. I have had my share of trouble with my guitars and Butch is always there to help me put the pieces back together. He's got everything a serious player could need in there. read more

Mike C.

422

12 years ago

I just had a LR Baggs PU installed in my Martin. Excellent work! We are truly lucky to have such a high quality repair shop here on the central coast. read more

Edward P.

13 years ago

These guys know what the hell to do to make a vintage bass play and sound like a dream...

Boswell Guitars - musicinstrumentservices - Updated August 2026

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