I recently rented with South Boston Property Managers and had a great experience. My property…read moremanager was very communicative and always very responsive. I had to leave my lease early due to a surgery and relocation and my property manager was supportive with every step of the way. They were able to work with me on both ends of moving in and out to make sure every need was met. This is high quality service and it was greatly appreciated!

I found my previous apartment at the perfect time. From the start, Craig communicated clearly and…read morewas very understanding of how stressful moving can be. Throughout my year as his tenant, he remained honest and respectable. He was quick to assist with any maintenance or household needs. He ensures the property is well maintained and is always professional. I've had no problems with him as a landlord and that can be difficult to find in Boston. I would safely recommend leasing with him!

Mulberry Property Mgt - and specifically Ariana - is knowledgeable, helpful, and most importantly…read moreresponsive. I can't say how much I appreciate them and enjoy working with this company.

Since hiring Mulberry property management, the team brought in a new snow service provider, and the…read moreservice has never been better. The property manager, Ariana also worked diligently to organize our HOA's accounting, and financing, which were in chaos due to our previous management company's lack of attention. Awesome company! I highly recommend them! -Franchesca, Trustee -Beacon St, Condo Association.

*this review is for Valerie Foster Filiberto*…read more As a first-time homebuyer, I came to Val with an ambitious goal: find and close on a condo within two months to avoid renewing my lease. It was a tall order, but Val and I got to work immediately, and she delivered! We searched listings together, and Val connected me with properties and opportunities I wouldn't have found on my own ~ she has access to a private network of properties not yet listed on MLS that only the elite top 10% of sellers are invited into, super cool! She guided me through every step, from tours and offers to inspections, negotiations, and closing. What stood out most was how strongly she advocated for me. She never pressured me beyond my budget, welcomed every question, and made sure my concerns were addressed. Val was knowledgeable, approachable, and incredibly responsive--often calling me back immediately and sending follow-up emails before we even finished our conversation. My attorney and father were also impressed by her communication and professionalism. Val made an intimidating process feel manageable and protected my interests throughout. We successfully closed within my timeline (even earlier!), and on closing day, she surprised me with cookies and a beautiful jar--the sweetest first gift for my new home :) I couldn't recommend her more highly to anyone looking to purchase a home. she truly cares about her clients and does honest business with all involved parties. I'm so grateful she was recommended to me! thank you so much for everything Val!!!

To say Val Filiberto with A&S Realty is the best is an understatement. Val was recently my agent…read morefor the sale of my condo in the North End. She was extremely knowledgeable about the neighborhood and selling process, professional, responsive, and kept me on track with all the things I needed to do along the way. She made the process smooth and fun! I highly recommend working with Val if you are considering buying or selling in the greater Boston area.

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

Pros: Flat $500 realtor fee (not 1 month's rent), friendly and helpful staff…read moreCons: Limited availably of units I stopped by the Copley Group a couple of weeks ago to see if they had any 1 bedroom apartment units in Fenway. I met with Kyle McCrann who was friendly, attentive and helpful. I explained to him what I was looking for and he was able to pull up listings right away. In fact, he even had an apartment available for me to see. We walked over and saw the unit together and then further discussed other options. Kyle was very honest with me in stating that the Copley Group currently did not have anything available at that time. He did end up following up with me a few days later when a unit became available and this unit happened to match exactly what I was looking for. My experiences at the Copley group have been pretty positive thus far. The only disadvantage to working with the Copley Group is that they have very limited availability on apartment rentals. Therefore you may not find exactly what you are looking for. However if they do happen to have something, the $500 flat fee is totally affordable. Good luck with your apartment search :-)

Do not fall for the renovated look of 11 Queensberry St. The building is literally falling apart…read more The management is even more horrendous. - Cockroaches from the 1st week of move-in. The exterminator comes once in a while to clean up traps full of cockroaches and set up new ones - the problem will never, ever be fixed, trust me. They live in the walls and pipes. They run around the kitchen and bathroom at night. My mental health during this period, wow. - Water shut down for 8+hours at a time (during the day) with NO notice. This happens almost weekly. One time, it happened 3 days straight. - Washers/dryers are so dirty - I wash my whites separately and they turned brown the first time I washed them here. - Management entered my apartment without notice to "check" my fire alarm "quick just 10 minutes." They then proceeded to drill holes in my closet for 4 hours (I was kicked out of my own apt during work hours). All my clothes got dirty and there were crumbs/particles on my bed. - Walls are super thin. You can hear every conversation, cough, footstep. - You will run into rats daily in the hallways, trash area, entrance, etc. - There are people going through the trash every night. You will wake up to hearing bottles clinking together and being dragged on the floor. The Copley Group has no respect for tenants. They will never pick up your calls. They will change the lock on you without notice (I was locked out of my apartment when I got home at 9pm so had to stay at a friend's.) PLEASE RUN AWAY FROM THE COPLEY GROUP. SAVE YOURSELVES.

While Lighthouse is our property management company, they also have specialty teams that can…read moreundertake projects without the hassle of vendor bidding, supervision, and their schedule has been pretty flexible. Their masonry team recently undertook a back patio project where the bricks were crumbling due to tunneling below, and the team redid the patio with an emphasis on rodent-proofing with chicken wire to prevent future issues. Check out the before and after pics -- their work was pretty stunning!

This is a sham of a management company. Complaints seem to be endlessly shuffled around with plenty…read moreof lip service and no follow-through. Nothing actually gets resolved. You'll receive emails promising action, but that's where it ends. Hands down the worst kind of service

I have been very impressed with Kyle Cabral and his team in their high competencies in managing my…read morerental property. As someone who used to manage my property (from long distance), I knew the pain and efforts involved in dealing with tenants...and honestly..after a few years, I wanted nothing to do with managing a rental from far, far away. I remembered calling and leaving a voicemail message with Southpaw about my desire to find a property management company to help me rent out and manage my unit...and..to my surprise, I got a call the same day back..and all within several hours when I totally wasn't expecting it! Within a few days...I worked with Kyle to sign my rental agreement, provide him information and access to my rental unit...and the unit was already rented out...all within 24 hours of signing my agreement to have Kyle manage my property! Wow..I was impressed! What impressed me more was Kyle's ability to manage rental properties. He took great care of tenants and property owners alike. He's fair..and not just siding with either side. He is not hesitant to tell me as an owner what I needed to do to make sure my tenants are happy (and he's happy to do the same to keep me happy dealing withe thing from repair to HOA as well). I am also very happy to see that...with Southpaw...the need to manage my rental property or handhold anything..is pretty much nil! Kyle took care of everything! And..I just saw..that I recently gave a consent to continue renting out my unit/extend rental offers to my current tenants..and he already had them signed extending for another year of rental at my unit ahead of expiration of an existing lease! That's a testament to Kyle and Southpaw's competencies and proactive approach to management! I love it that..for once..I can really sit back and trust that Southpaw can handle my rental on my behalf! For a long while, I worry about having to sell my unit if the property couldn't be rented out..but with Southpaw...I didn't have to worry about sale of my property anymore..because true passive rental income from this property is now a reality for me!

We had the pleasure of working with Boston Capital Management for the past four years as tenants…read morefor one of the properties they manage. I can't express enough how wonderful Kyle, George, and the entire team at Boston Capital Management have been. They are professional, courteous, highly communicative, and respond quickly to any needs. Thanks for a wonderful renting experience.

My partner and I have been working with Arborview Realty - Nate, Christian, and Meredith - for…read moreseveral years through the buying and selling of two JP homes now, and I couldn't imagine a better team of people to help guide us through the process. After our most recent purchase of a single family home that Nate skillfully helped us navigate, he then helped us sell our condo. When I say he worked some serious magic, I mean it. Nate was able to help us get our place ready to sell in a three week timeframe, host a weekend of open houses while we were on vacation in FL, and then coordinate the offer that came through three days later. Nate's knowledge, attention to detail, honesty, and wonderful communication style make him a joy to work with. He always handles (what I consider) a very stressful and fast moving process with ease, professionalism, care, and always steered us with our best interest in mind. Working with Nate was a pleasure, and I know that if/when I ever need to move again I'll be reaching out to Nate!

Arborway Realty was fantastic to work with; we found them to be honest and straight forward about…read moreevery aspect of the experience. Their ability to pull together a team (Manager, Painters, Cleaner, Mason, Inspector) got our JP Condo on the market as fast as possible in the Spring of 22; truly incredible efficiency in building prep. Christian's market knowledge was very helpful in evaluating the offers and closing in a rapidly changing market. We chose to work with Nate for the subsequnt purchase of a 2-Family in Roslindale and the experience was equally positive. Nate invested significant time and effort helping us eventually find and then evaluate opportunity in the house we chose. Because the house was a fixer upper with significant work to be done, Christian, a licensed builder, provided incredibly helpful insight into the cost and the nature of the work necessary to bring the house up to date. Since closing, both he and Nate, continue to be very helpful as the renovations get under way. I provide a very high level of service to my clients and I expect that from other professionals. I was not disappointed. If you are ready to brave the Boston RE Market, you won't find a better team to back you.

Lived at one of the Premier properties managed in Fenway from 2018-2020 and I can easily say it has…read morebeen such a good experience for me. Kevin R. (who was the property manager for my building) was very prompt in replies to both emails/calls when we had any issues or inquiries even after-hours which honestly is rare and impressive for property managers. On top of that, the building itself was very well maintained with cleaners/landscapers coming regularly and also secure. Never witnessed any packages being stolen/mail being opened which again is rare for Fenway. Not sure why there are so many negative reviews as I myself am a picky person and I was happy with the way my building was being managed (perhaps just scornful tenants?). Overall being the first apartment I've ever rented, I can say that now say I have very high expectations for property managers in the future. Thanks Premier!!

If you've been wronged by this group I'd recommend filing a complaint at:…read morehttps://www.mass.gov/how-to/file-a-consumer-complaint Hard to believe this company still exists. The absolute worst of the worst. They managed my building for two years and in that time we received fines from the city for uncleared sidewalks and complaints from vendors for unpaid bills. Ultimately they just stopped paying for the emergency phone in the building elevator seemingly because they just forgot? There was never an explanation or apology. That led to a failed elevator inspection with 90 days to reactivate the phone and install working fire extinguishers. In that time they took literally no action and didn't respond to repeated emails and calls from residents and vendors. Then the city shut off the elevator.... Needless to say, avoid at all costs