I've driven by Kerry's business for years and finally went! Making an appointment was very easy via…read moretext. It was very easy for me to find, but someone coming here for the first time wouldn't have a hard time either. It's pretty much access from the casino and there is an A-frame sign with her logo out front. The massage was wonderful. Kerry was very thorough and applied the perfect amount of pressure. Relaxing music was played throughout. I was very comfortable here and can't wait to come back!

I had a really great experience! I occasionally have intense thoracic back pain. I called, and…read moreRachel had availability on the same day. If you're familiar with the area, the building is located behind State Farm in the Village of Orchard Park. The interior was nice and peaceful. Before the massage, we discussed my problem areas. There is also an online booking system that you can use too. I selected a 60 minute massage. Since my appointment, I've had no pain and I thank Rachel for it.

I had a terrific experience with Rachel. She is extremely knowledgeable including a background in…read moresports and athletic training. She includes dynamic stretching and other techniques to truly support healing and release, taking time to explain what is happening in the body. I appreciate her knowledge of fascia and taking time to distinguish between muscular and fascial tissue causes of pain and tension. I love that you can request appointments online which allows one to book after hours!

Natalie was very attentive to the needs of my muscles. She found and worked out each and every…read moretight muscle with care and coached me after my appointment with what would be best for my personal follow up care. She is a very talented and caring LMT. I highly recommend you choose Natalie for your next massage.

Consistently the best massages I have ever had. My partner and I both are repeat customers --…read moreNatalie is the best masseuse either of us has ever known. She is incredibly skilled, able to adjust to meet your individual needs, and very professional and kind. I have flown from California and made a massage by Natalie my first priority. She is a world-class massage specialist in Chautauqua County -- you should book with her without any hesitation.

A nice spot for a bit of relaxation. The heated massage table felt amazing on a cold winter day…read more Definitely will return for a future massage.

I was stiff and sore after skiing (and probably from the Airbnb bed too), and I saw this massage…read moreplace off the main street. It immediately called to me, and I walked in. There's no reception desk, only a waiting area. Leah came out from the back, and I asked if there were any available appointments that day. Fortunately, she had an opening a couple hours later. You can also call or book appointments online. I filled out an intake form, and Leah gave me a hour long medical massage (the price point for a medical massage is between a swedish massage and a deep tissue massage). I tucked myself in between the sheets, and the sheets were heavenly. Some places you start face up, others you start face down. Here, we started face up. Leah asked me what type of pressure I liked. I like medium pressure to work out the knots. She gave me a fantastic massage with oils, and I asked for more time on my neck and shoulders, and she paid attention to those areas. I liked that afterward she explained to me the areas she found to be tight. Communication with a massage therapist is important to get what you're looking for. Also due to covid, we both wore masks. I felt comfortable that masks are required.

Jill is very professional, personable and listens to you and your concerns. I couldn't be more…read morepleased. The place is very clean and also calming. I've been there several times and will be returning.

I've been going to Veronica since they opened and every visit has been phenomenal. She consistently…read moregets all the knots out making me feel rejuvenated after the session. I definitely recommend if you or someone you know needs a stress reliever.

My massage by Nicole was one of the best I have ever had. The space was incredibly inviting and…read morerelaxing. The music was soothing. But the massage!!! I felt like a new woman by the time I left- relaxed, creative, and energized to take on the day! Thank you, Nicole!! See you soon!!

Cindy is amazing! I cannot day enough about her. I have suffered from back and neck issues for…read morequite some time and found her when I had recently moved back to the area. I was concerned because finding a new team who shares the same philosophy as you and has the correct knowledge to treat you isn't easy. Upon meeting Cindy for the first time she was able to clearly explain what was going on and how she could help me. She was and always is able to help relieve me of any discomfort that I am feeling. She is a great listener and doesn't discount what you are saying as many medical professionals do. I highly recommend her and her services. She will have you feeling great again. She offers great priced packages for new and retuning customers. It is very easy to book and reschedule appointments with her online system.

I was having horrible upper back/ shoulder pain for a few days after a heavy lifting day at the gym…read moreand decided last minute I'd better schedule a massage. I chose to book an appointment at Infinity seeing as they are open until 7:00 and I had to work until 5:00. Luckily when I called to schedule, they had a 6:30 appointment available for that day! Upon arrival, the receptionist was very pleasant and informative. Dustin was my massage therapist and concentrated on my problem areas as well as made me feel comfortable. After our session he gave me a tour and explained the other therapy options they offered. Before I left he recommended a future appointment without making me feel pressured to return. I will definitely be back!

Can't say enough about this place. Family owned and operated business with the friendliest staff…read moreyou could ever expect. I occasionally book with Lauren for message therapy. She is beyond excellent, very thorough, and will tailor your session to your needs. Also they offer cryotherapy, which not many places do around here yet. Unbelievable benefits from that, muscle recovery, anti-inflammation, helps weight loss ..etc. Infinity Wellness is wonderful!

Crabby, unprofessional, entitled, greedy and self righteous. Therapist would not honor her own…read moregift certificate in which she was paid for. After my calling to get an appointment and one was unavailable, certificate expired. Jane then told me that certificate was null and void.

I called OP Massage Clinic March 29, 2016. Jane Meech returned my call April 11, almost 2 weeks…read morelater, and scheduled my appointment for May 24, about two months later. When I am in pain, I need a massage, and two months is totally unacceptable, especially when I have outstanding and already paid for gift certificates. I had two paid certificates left from 2016, when we decided to go to Florida for November and December. I gave them to my daughter. Jane said SHE WOULD HONOR THEM. (I have been going there for years and bought plenty of certificates and had sent at least five people there). None of the people I had sent there want to return. The same situation ensued, where Jane would only set an appointment up months and months down the road. When Jane did call me back in April, she said on her message that the certificates would no longer be honored, that they were now null and void. I gave my son-in-law 3 certificates for a massage. He went for a massage on April 30, 2016. One certificate expired January 2016 and the other TWO WILL EXPIRE JANUARY 2017. Jane complained and grumbled at my son-in-law as soon as he walked in the door. She said that my husband bought the certificates two years ago, and said she mistakenly put the wrong date on them. This is NOT TRUE. I have a copy of his cancelled check dated December 24, 2015, which I enclosed in a letter to her, for 3 certificates from January 2016 for one year, EXPIRING JANUARY 2017. My husband buys new certificates EVERY year. Jane Meech CONFISCATED all three paid for certificates from my son-in-law. I still have one certificate at home, which expires January 2017. He, like everyone else I bought certificates for, does not want to go to OP Massage Clinic ever again. Jane has also been rude to my daughter. While giving her a massage, she continually complained about doctors, which my daughter is a doctor, and she made her very uncomfortable. Under all of these circumstances, which I consider unprofessional, as well as unethical, I asked for a refund, which Jane refused. I am uncomfortable even going to the clinic. No where on the certificate does it state there is no refund.