I went in for a foot massage, but they were busy with customers, so I sat on the couch to wait. I received a phone call and stepped right outside to take it. While I was outside, another customer came in and sat on the couch. When the woman finished her massage, I went back inside. The man working there said the other woman had an appointment. However, she stated that she did not have an appointment, and he proceeded to service her before me, even though I had been there first. read more

The shop overall is good, and most of the staff are professional and attentive. However, there was a young man with glasses (possibly the owner's son or higher position in the store ) who massaged me was on his phone most of the time. This made the experience feel less focused and unprofessional. Everyone else seems to do a good job, but this detail stood out negatively. Actually I saw this man massaged others did the same thing every time i passed by. This time. He is the only guy left. I have no choice so I stay and let him massage.. read more

Not happy about the last interaction. The masseuse was somewhat rude . Im in a way with my health that isn't great for mobility so he was ridiculing me in his native language . I know a little bit of Chinese some I guessed but it wasn't nice things he was saying as they snickered. I paid over $100 to be offended granted the massages are always above par so ill always return until they really offend me . Im mature enough to accept petty people. But know part of their enjoyment is ridiculing American people which is rude. Please for those who come to this country to live and prosper learn some English. read more

I have been here three times an amazing place they do a great job. It's quiet and clean

Jenny's Foot Reflexology in the McKinley Mall is absolutely amazing! I wish everyone would go and get a foot massage and experience the health benefits the team at Jenny's Foot Massge help bring forth! read more

Love this place! I usually have half an hour of chair massage. Feel like a new women afterwards. My daughter loves the foot reflexology. It lasts for 35 minutes and she always falls asleep! She is so relaxed. I highly recommend this place to anyone who wants a pleasant experience of self care. read more

This place is a hidden gem! if you've been spending a lot of time on your feet and need to give them some much deserved attention, this is the place to go! They have little "booths" if you go with a friend, so you have a little privacy. They have big, reclining chairs for foot reflexology massages and they have massage chairs for back and neck massages. I think it was about $55 for a one hour reflexology massage (don't quote me on this...). It was AMAZING! I had a therapist named Jonathon and he was SO good. The massage was on the firm side, which is exactly what I wanted. I went during the week before lunch and they were starting to get busy as I left. I would say if you go in the afternoon, call and make an appointment or you may have to wait. This review is for the McKinley Mall location. read more

I'm just as happy with this location as with the one in the Eastern Hills Mall. If you want a good chair or foot massage - especially if you have a serious stress, tension, or pain that you need worked out - this is your best bet. They don't speak much English so don't expect them to be chatty. But they are professional, polite, and very good at what they do. Plus they have gift cards as well as punch cards for repeat customers. If you haven't been here - check it out asap! read more

My friend and I looking for something to do together at Mckinley mall. Originally we want to go to spa but it's totally booked. As we stroll the nearly dead mall, we spotted this place. We were like hmmm why not. I've been to foot massage before in Rochester with my other friend so I sort of know what to expect. Nevertheless it still quite an experience. It's relaxing. It's slightly hurt, I'm not gonna lie. The masseur has pretty strong hand. Next time I need to tell him to do less pressure. But overall we enjoyed it. read more

Results matter. I went in with kidney stones and gout in a foot. A gentleman worked on my feet for a half hour (poor guy). Didn't tell him about the gout so he just went to work on it and ow. But, the next day my foot felt great. Even went back to the gym. I had passed the stones I had and even my ankles which can get swollen looked great. Coincidence? could be I guess. But I am sitting here two days later feeling great. At least it won me over for another visit. read more

A friend of mine introduced me to this place and I was a bit skeptical at first. After just one foot massage, I was hooked. The price is incredibly reasonable considering the time they spend on you. First off, you are given a nice quiet and dark private screened area for your rub that accommodates 2 people - if you have a friend they can be next to you but you still feel isolated. That is because they recline you and cover you with a warm blanket and they even put a cloth over your face - eliminating the feeling you need to talk, which is always awkward when you are trying to relax. This is my favorite part - you are allowed to just sit and enjoy with NO pretext of having to make conversation with either your therapist or friends. Second, before they start the half hour timer for your foot massage, they massage your scalp and face! It's basically an extra treat -one I look forward to every time. The difference therapists have different ways and some are harder thanks others - one bordering on painful that my friend and I have nicknamed The Bruiser - but even after a session with him, you feel like you're walking on air. I can't recommend this place enough. I often go with some friends before a movie or before we shop at Ulta for a spa day at home. I almost forgot to mention they have a rewards card! You get a free massage after 10! They offer chair massages top but I haven't tried that yet. You must try the foot massage though. Absolutely wonderful. read more

I don't know why this location is reported as closed. It simply moved elsewhere in the mall. To a nicer bigger location! They are absolutely wonderful! I was so stiff and sore before I went. They work all the knots. I feel so much better after a visit read more

It has been 2 days since my 30 minute foot reflexology and my left foot is absolutely injured. I can't put a shoe on it and can barely walk on it. I describe the reflexology as "it felt like he was trying to beat the devil out of me through my feet". During the reflexology, I knew it hurt, but I thought it was a "hurts so good" kind of situation. I didn't complain or ask him to be more gentle, and that's on me. I even tipped him over 20%!! Now I can't believe I paid and tipped to be injured. I am dreading the length of time that it may take for my foot to heal. I would be very cautious if you are thinking about going here. I don't recommend this for anyone ever. read more