Wow - just wonderful! Highly recommend…read more My 5 year old Autistic daughter just had 2 weeks of social skills group at Puzzle Pieces and we had the best experience. The class was small - 5 kids, and the instructor Jess was able to give each of them individual and group attention. My daughter came home everyday telling me about the fun she had - art, reading, singing, playing - you name it! One week was rainbow themed and the other under the sea themed. We're probably going to have to buy the book "Clark the Shark" since she loved it so much. My favorite thing about Puzzle Pieces is you can tell the staff care about the kids and are not forcing them to comply - instead following the kids leads. That's huge in the Autism services world and honestly this is the first place I have found that attitude at. They definitely live "connection not compliance" and meet the kids where they are. I've heard from parents of the other kids in this group that OT, PT, and Speech at Puzzle Pieces is great too. So so so happy we found this gem and will share the word with other parents of Autistic kids. I'm neurodivergent too & proud. So many centers are awful treating kids like less than, not letting them stim, and other awful. I will never put my kid through that - despite whatever pressure insurance/society puts on us.

From the owner: Puzzle Pieces, LLC is an independent private practice specializing in family-centered services. We…read moreare a multidisciplinary team of mental health clinicians, speech and language pathologists, and occupational therapists with a variety of pediatric specialties and experience. We offer group and individual services for children, parents, families, and professionals.

Walked in to the open doors tonight, had some questions about getting PT, was completely ignored,…read moreeven if though everyone looked at me. Walked out after a few minutes.

Tried to schedule an appointment with them and got this awful woman doing the scheduling. She…read morewasted about 30 minutes on the phone with me and then told me "oh I forgot we don't have openings because someone left" and then told me to wait an additional 6 weeks to schedule even though I was in pain. It makes me wonder how bad the quality of care is if you can actually get in there...

I was referred to Bay State PT, specifically for either cupping or dry needling, as indicated on my…read morereferral picture attached. When I called to schedule my initial appointment, this was the service that I requested. After being booked the first appointment and paying my copay ($70), I was told that the physical therapist they scheduled me with did not perform dry needling and that I would need to follow-up with another PT. In addition to that, I was told that they cannot bill insurance for dry needling and is $100 out of pocket per visit. None of this information was communicated to me on the phone before I made the appointment, otherwise I would have tried other places that will bill insurance first. After inquiring about whether I could at least get my $70 copay back for the incorrect visit, this was refused. After this experience, I told them to discharge me as a patient. If I can't trust them to even book me the correct appointment, I will not be trusting them as an alleged health care provider.

I would like to recommend Dr. Gennessa Spang Hansen, Physical therapist and clinic manager at Bay…read morestate Physical therapy, for anyone who is looking for a seasoned experienced therapist to treated any of their bodily injured they may have. I came to her to seek pain management and injuries to my right wrist about a few months ago and she evaluate my pain according to what she knew best that can help treat and cured my severe pain I was enduring at the time of my injury. After seeking two months of exercise, massages at Baystate Physical and with the aid of my orthopedic surgeon , Dr. Charles Cassidy, injecting cortisone shots, I have feel allot better with both treatment. I am on my way to healing 100% soon, after seeing my orthopedic, for final evaluation at Tufts Medical Center.

I've been fortunate to work with Furnace Brook PT and receive treatment for two conditions (knee…read morereplacement and rotator cuff surgery) over the past year. The practitioners here are exceptionally trained and qualified, with most, if not all, having advanced degrees in Physical Therapy and extensive practical hands-on experience. Samantha ("Sammy") Rondeau, DPT, led my first series of PT sessions for right knee replacement. This was personally challenging as I'd never experienced a surgery or recovery like this one. Sammy outlined, explained, and led 3-times a week sessions to restore movement and full use of my right leg. This included home exercises (I continue to use as part of my home workouts.) Sammy is also leading my rotator cuff PT (which I started this week.) A comprehensive assessment coupled with MD recommendations precedes physical therapy here. Everyone here is very client-focused. Lots of off-street parking and a comfortable waiting room. The staff are all upbeat and eager to guide the rest of us to improved health. There are many PT clinics in the immediate area, but I am very fortunate to work with this one.

I was excited to try and schedule a session at this location because of heard some good things…read more Unfortunately I called today, not sure if it's because it's almost holiday, the lady who answered the phone sounded impatient to answer my questions. She actually sighed. Not a good sign. I will look elsewhere.

I understand that you're not going to get a 5 star rating at places like these that accept Medicare…read moreand Medicaid.. but this place was honestly a blessing for my mother. She was at Brigham for over a month, and they moved her to a place in Brookline that was just not at all sufficient for someone that is sick. She stayed at a place in Brookline that was so bad, she had to go to the ER twice for the flu and pneumonia. After being admitted again to the hospital, my family was told this place in Quincy was the only option and our hearts sunk because we only saw these 1 star reviews. This place is a honestly great because the nurses and the aids work and communicate well. There were plenty of rooms so my mom got her own room. They were kind and watch these patients well. It's not perfect, but if you come and check up on your family member every few days this place can be fantastic. My mom was comfortable and was able to recover well. We kept the nurses informed of any changes we noticed and they were kind and receptive. My sisters have spoken directly to the director of nursing and they tell me she is incredibly kind and sweet. If you are reading this review thanks for taking the time to read this, and I wish the best for you and you're family members.

Our dad entered Quincy Health and Rehabilitation Center last July during the pandemic and as a…read morefamily that was unnerving. After a period time, our minds were put to ease. After speaking to the caring nurses, professional staff, including the excellent cook whom had made sure the food was soft and easy for dad's condition. Most of all we applaud Victor Ng, Program Coordinator. He stayed in touch with our mom continually reassuring her that her husband of 61 years was being cared for. Victor's communication skills, nurturing style, thoroughness, etc. were top notch. He quickly became our family contact and still to this day, our mom keeps in touch with him. He and the rest of the staff went above and beyond for the Sargent family.

I must say lately I've been through the wringer with injuries and torn tendons and problematic…read moreshoulders etc. The surgeon recommended PT for an injury and this was my first time going to PT for anything. I've done OT, but much prefer PT. Now the facility is located in the same building as Atrius health, five guys, crush pizza, and Quincy College. A rocks throw from Quincy center train station on the red line. Parking is street or you could use the paid parking garage out back. So far I'm a month or so in, i believe we are making progress and my main PT doc Julianne has spear headed my regimens of PT to get me back on track. All the PT staff here is super personable, nice and helpful. They'll go above and beyond to address lateral and related issues you may have stemming from the initial reason you're attending PT to begin with. Each exercise is calculated to target certain strengthening of muscle groups to aid in your recovery and pain management. I've seen all walks of life here and everyone has been really chill and communicative. The space is clean and clear with mellow tracks playing in the background. I'm in and out in hour or so each session and we progress on weights and reps each week with a swap of different exercises to focus on the next item in your treatment plan. My doc also is very helpful working with you to help get you to other specialists and contacts so further assist in your recovery if needed. Don't be afraid to pop in and inquire about your specific needs. I've already referred some folks to seek out Professional Physical therapy here when it's brought up as a need. See you next session! Thanks for everything thus far!

I was lucky to find Professional Therapy. The therapist, Sarah and staff here are very nice,…read morefriendly and professional. The facility is good and clean with lots of equipment and tools. The therapies combine self-exercise with equipment, tools and hand on massage... It is easy to find parking in front of the building. They also accept most health insurances. I would like to share my experience with all of you who are looking for a professional physical therapy clinic. This is the place to be!

After getting horrible service and treatment at the Bay State PT in Brockton I decided to try to…read moreswitch to Quincy. I sat in the office for ONE HOUR while the clueless receptionist tried to find my file. I walked out. They never even apologized for making me sit there for ONE HOUR on a weekday as I missed time for work and was NEVER SEEN. I was late told by a Bay State worker that all files are online and it could have easily been accessed. CLUELESS!!!

My experience with Bay State in Quincy over the past 4 years has been exceptional. The therapist…read moreare all very personable, listen to everything you have to say and provide excellent care. I have referred may friends and colleagues to the therapists at Bay State and they have only good things to say. I strongly recommend everyone to go here!!!!! To comment on the prior review, you must have caught them on a bad day? I have experienced and heard only good things about the front desk staff. They really do help in any way that they can and work well with the Physical Therapists.