Thu 2026.Mar.05 @ 2000 Hrs MST Wonderful Service and awesome staff! I called last night to have an order of Food delivered to a Friend at the Grey Nuns Hospital. 1030 PM T. He was going for surgery today and had to have finished eating before Midnight! Kira was FANTASTIC. Friendly Very Helpful and Quick. Many Details to get access so late at Night. Multiple calls back and Forth. Great News. Fast Production quick Delivery and his Food Arrived in plenty of time. Surgery today a Success. Tonight repeated a Different Order. Kudos to Site Management for their CS Training. Better yet to recognize the Special Consumer Face capability Kira displayed. I've been to many BP's over 40+ Years, but BEST Customer Service EVER! Particularly under Non Standard circumstances. From One Old Dragon to Another. Congratulations to you Jim and all your great personnel. My Rating 12 out of 10! Thanks for everything Kira. Bruce George Meadowlark, Edmonton read more

Close to home and lots of parking. I went with my sister to the restaurant however there were lots of teenagers there. It was nice to see but we wanted to chat so we went to the bar instead. The bar was cocomfortable and cozy. Our server was fast and experienced. She got our orders right. The food was good. We had appetizers which we finished it all and a few cocktails which were also yummy. Good place if you want a good dinning experience on a budget. read more

This was the fastest service I have ever received when coming to a Boston Pizza location for nachos. I mean really, nachos with my partner at BPs is one of our dates of choice and the fact that we were served and able to eat and leave in less than a half hour was remarkable! We were left with so much time to spare that we were able to browse/shop several other locations in South Edmonton Common before our next obligation. I'm not sure if others have this experience here but this is a large open Boston Pizza location. The nachos themselves were good though a lot of toppings were underneath rather than on the chips. Thanks for a good lunch out! read more

Came here tonight for a reunion of sorts and met up with a large group of people.. I must say their mojito was delicious but my calamari was not anything I ever had before. First , they were the smallest calamari I ever had. Second, they were rubbery and has no flavor at all. Note : no lemon on the side either. Everyone else's dishes looked amazing and delicious.. I regret my order now. Our server seemed confused at times and did not bother coming around asking how everything was or if anyone wanted a refill. We all got our bills desperately . Not once was there a greeting or a thank you by our server. Just get the money and move on to the next table. It just seemed there was no customer service at all. When the minimum tip is 18% at least say THANK YOU. I've been to other BPs and they have service and are courteous. I don't mean to vent on this but the food is a lot better than the service. Thank god for that. As for the photo.. trust me.. the calamari is really small read more

Boston Pizza - a plate of fried calamails with a side of sour cream - Pizza Near Me - Edmonton, Alberta

We don't really got to Boston Pizza very much but we have ended up going to this Boston Pizza twice now in the last few months. The first time we went I believe is was late in the day so it was after their supper rush and was quite quiet. We went yesterday, a Sunday, for an early-supper or late-lunch. It was fairly busy but not packed. Lots of families and a big birthday party going on. It can get quite loud when it is busy because it is so open. The food is pretty typical Boston Pizza. The quality is fairly good and they have a wide selection of items to choose from. Gluten-free options are slim for celiacs. Lots of cross contamination can happen in any pizza restaurant. They say the fryer is gluten-friendly (so no breaded products in it ever -- hopefully). Our last visit was a bit disappointing. My celiac date ordered the salt and pepper wings which she has always done well with. This time they came out and it looked like a sauce was on the wings and rinsed off (they had a orange tone they had never had before). The waitress also got the order wrong and added plum sauce to the wings -- we didn't ask for any sauces. She was very attentive otherwise and very pleasant. It could be a one off and we didn't make a deal out of it. read more

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Anna was amazing and friendly , Great service. Good food. Definitely recommend for lunch and or dinner .

Popped in here the other night after a day of birthday shopping for my 9 year old. Despite the restaurant being jam packed, we were seated quickly and greeted by our waitress who was attentive throughout the evening. A few comedy of errors but c'est la vie (like my daughter had a FLY in her salad which the waitress replaced lickity split but then there was still no way to convince my daughter to eat it then). My mom and I shared the Philly Cheesesteak Cactus Cut Nachos and they were surprisingly good and super filling. We really could have just shared that and been content. I did find the meat lacking but the flavour was still really good. We also ordered the Viva Italia pizza but were so full from the nachos that we only had a piece each but it always reheats well. We were celebrating a birthday and the waitress went above and beyond in having a dessert made for us with a candle on top to boot. The main downside of this location was the noise. It was REALLY loud inside. Will be seeing you again soon BP! read more

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We live in millwoods and usually eat at the 23rd ave 50ish st boston pizza. 10/10 food and service. Today the wife and I went for lunch in south common. Walked into Ricky's and tried to order our fav it wasn't on the menu anymore the owner was VERY RUDE, we walked out and went to BP's . We ordered our usual. The service was the WORST! My wife had to go to the kitchen and ask for a refill on my drink so I could finish my meal. She asked for a to go container and our bill...we waited... and waited.. got the container and cleared out our food...and waited and waited and waited.... then the wife ONCE again got up and went to the kitchen to ask for the bill. The owner gave us a discount and apologized for the service. We were told people didnt show up for work and its not our waitresses fault. Very respectable owner. ( YES, we did tip our over worked waitress) I ordered the boston brute and fries. (my portion of fries was very small) the sandwich was good, my wife ordered steak sandwich (medium rare) she got a (well done) steak and lots of cactus cuts fries which made up for my small order of fries. Good Job owner for addressing our issues without any complaints from us. read more

The menus are gross! I think there is more food stuck on them than you are served on your plate. I felt dirty just ordering my meal. read more

Boston Pizza - Pizza Near Me - Edmonton, Alberta

I haven't been to this location in ages. My friend and I really wanted pizza and good pizza. Boston pizza has always made a damn good pizza. I ordered a deluxe pizza and she had the bbq chicken. We both were very happy with our pizzas. The place was pretty busy for a Friday on a long weekend (we weren't surprised). The manager took our order and served us. She was very pleasant and they were timely with our orders. Neither of us had a single thing to complain about. Good vibe and good food! read more

This is a good Boston Pizza. I like it because it's one of the nicer BPs but it's not the busiest. the servers are great because they are friendly, for the most part. And they are usually happy and smiley. I really believe that the service you receive will make or break an experience. And I've almost always gotten really good service at this location. The food is the same as all Boston Pizzas so I can't say too much about that except that if you haven't had the cactus cut potatoes, you have to try them! The parking lot can get very slippery in the winter so be careful! read more

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Boston pizza - it's never bad! I haven't been to this location and was pleasantly surprised at the good service and quickness of the food! read more

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This is one of my two favourite Boston Pizzas in Edmonton. The other one is the restaurant located on Jasper Ave downtown. I love this Boston Pizza because I usually go around the same time, between 11am and 3pm on a weekday. And, of course, this is when their lunch special is available, which is what I always order. It's such a good deal -- $10 for a salad and lunch-sized main. Yummy! I'm almost always served by the same girl, who always remembers me and is so nice. The lunch portions are small but very tasty! And the restaurant is usually pretty empty when I visit, so I can sit and work on my computer for as long as I want and I never feel unwelcomed. There are lots of booths at this location and many of them have power outlets at the tables. I think the only thing I'd complain about is that the washrooms are quite cold, but that seems fairly normal at most restaurants! read more

I enjoy Boston Pizza and this one does not disappoint. It was not very busy so we were seated right away and served promptly. The food was good and came out quickly but not so quick that we didn't get to finish our appetizer. The food was hot and the orders were correct. I would go back to this location. read more

Worst Boston Pizza I've ever attended, had the seven cheese Ravioli, came to the table cold the garlic bread arrived 15 minutes later after my cold food was sitting to the side, waitress asked how my food was, I informed it tasted bad extremely salty and it was cold, her reply was that's nice. Only good thing was I was not charged for a meal i couldn't eat. Friend I was with also found a hair in the salad. Stay away from here if your planning a nice evening. read more

I normally wouldn't go out of my way to visit a BP, but it was a convenient location to meet our friends before a movie before South Common. We weren't there long, but it looks like any other Boston Pizza. The drinks were cold, the cheese bread with meat sauce was freaking amazing, but the service was incredibly slow (and it was on a quiet Wednesday night). Go if you must, but there's nicer restaurants in South Common. read more

I drove from downtown just for the halal chicken dishes that this BP is now serving. The food was delicious and the staff super friendly. We topped it off with a chocolate explosion cake ... An amazing dinner. read more

A not bad restaurant in South Common, but worse than any other establishments around it. There's over a dozen places in the area that are better than this place What does this BP have going on for it? 1. Clean 2. Fast Service 3. Good service 4. Good deal on Tuesdays 5. Family friendly 6. Has VLTs read more

When whent in it was nice and frendly until i orderd. The guy didnt even help me with the menu and after i orderd it ans i got my pizza my onions were missing, after me waiting doe them to arive i asked the person to get me a rifill on my drink and my onions as nice as posible but i have notced something, during me ordering he didnt look like he got when i said i wanted onion rings and i said it 3 times. And at the end i had to ask someone else to get my onion rings. Overall a tereble and expensive place to go and honestly your better off going to another place to get food. read more

Well a new server spilled a whole glass of water at our table. Menus got wet my daughter got wet. The manager did not come out to check on us. Server moved us to a different table. I had to ask her to get us dry cutlery as she brought the wet ones wrapped in napkin paper over. We ordered hot wing and cactus cut potatoes to come out first. She brought our whole meal out. Had to ask the server for refill a few times. I think the server was new but she needed more training on how to do her job. The manager did not train her well. It was a disappointing meal. read more

Went in to watch ufc . the beer was cold the wing were hot. Staff was friendly and prompt No complaints here read more

First of all, I want to say that my rating is based on my experience in the lounge on this particular night. It has nothing to do with the food or anything else for that matter. I went to BP's lounge this past Saturday night for the UFC fight. Actually I thought I could catch the Oiler's game here but the UFC fight was playing in the lounge as well and it was 10 bucks per person to sit in the lounge because of the fight!! What the hell? What kind of place is this? Were questions that immediately entered my head. I didn't care for the UFC fight so we went to the dinning room instead.. which to my surprise had TVs and was playing just the hockey game. I honestly don't understand why they would charge 10 bucks a person to watch the fight. They clearly lost business because of this. I saw a few people leave when they found out and they didn't go to the dining room, they left completely. I personally think if you are running a business like this, you should be ordering fights and games and not charging customers for them. These pay per view events bring you business and by charging people for them you just hurt yourself. Especially when people like myself aren't even there to watch the fight, just to eat and have some drinks. Ok, I am done venting. A quick note about the food, which is pretty good, they have a really big menu so when you can't decide what you feel like eating it is a good spot to go to. Otherwise I would pass! read more

We stopped in and grabbed a quick lunch and were so impressed. We were out shopping on a bitterly cold day, and decided that pizza was what was needed. We were seated immediately and drinks brought out quickly. We ordered pizza, knowing it is typically the slowest item in the kitchen to be brought out. We couldn't beleive when it was brought out within 10 minutes! It was hot, fresh and perfect! Lots of toppings, and super soft dough. We were in, out and back in the stores within half an hour! Service was friendly, on top of things and awesome! Well Done! read more

Have been to a few of the restaurants over the holidays and thought i would post some pros and cons of each. I think all BPs look identical almost. So standard. B Costumer service was average. Nice enough waitress was attentive on drinks but it seemed like that was the only important aspect. Hostess was quite pleasent. B Food was just good. Nothing ti great. B- Very dirty. Slow to clear tables. Dirty washroom. Even though it wasn't busy. D- Overall. C read more

Like to start off by saying Feel very welcome by Katie as I walked in she greeted me was able to Get me seated right away let me know about the daily specials and was just overall amazing ! Staff is friendly and enjoy coming back. My fav place to relax after long day . read more

My friend & I stopped in Tuesday night on our way to watch a movie at the Cineplex. We went in to the lounge instead of the dining room so we can seat ASAP. The lounge wasn't that busy, but there were a few patrons there & only one server; we thought service would be slow, but we didn't wait long before the server acknowledged us & told us she'll be along soon. She grabbed our orders and we mentioned to her that we were in a rush coz our movie's starting at 10pm. My friend timed how long it will take for us to get served (we only ordered entrees since we were in a rush), and we were both impressed at how fast the service was. Our order was taken around ten after nine, and by twenty to ten we were out of there & on our way to the Cineplex; we made it to the theatre with plenty of time. I just can't remember our server's name right now, but she was by far the first server we had at Boston Pizza that surpassed our expectation because she delivered a very awesome service! Keep up the good work! read more

Oh Boston Pizza, It seems like every time I go there, it gets worse. They have decent food, drinks and decent decorations. Washrooms are clean and over all this is less than average for the high standard other restaurants achieve. I usually go there for someones birthday or some other mandatory meetings but I will never go there out of my own accord. And this is why, The last time I visited this Boston Pizza, it was for a company meeting. All started out okay, order your items, get your drinks and wait for your food. Except my wait seemed to be longer than all who were present. When I inquired about my food, the waitress was apologetic and said that they must have forgotten to bring it out since she had already seen it being made. Ok, everyone makes mistakes, sure enough now that it was brought to attention she would've brought it out immediately, unfortunately that's not how the night's events happened. I waited some more, nothing was brought out and everyone had moved onto dessert. So I shared my coworkers dessert, and still nothing came. I left after two hours, which was when the meeting was closing up and still nothing, no apology, no food, nothing. Seriously, the only reason I came to this place was to eat, which is the only reason anyone goes to a restaurant and Boston couldn't even provide that service? How horrible is your customer service that you didn't even recognize the problem after it was mentioned more than once, or provide a decent alternative. Even after experiencing this, I can't believe that it happened, but I can tell you that I will not give them another chance to do the same. I will definitely not be going back, there are much better restaurants in the area. I wish I could give this place 0 stars on yelp. read more

My favourite Boston Pizza, with the regular good menu (one of the best of the "plastic menu" places) and a high level of service and cleanliness. Unlike some of their locations, this one is not excessively noisy, and the staff are attentive and freindly. A well run establishment. read more

The multi-grain crust is pretty tasty. The service is so so....waitress argued with me about my order when it came out wrong and accused me of ordering the wrong pizza topping. Thai chicken bites are really good. You can get in rather quick for lunch if your server does their job if....which is highly unlikely. Overall.....decent-good food and bad-decent service. read more

I went to Boston Pizza last night for a late supper it was pretty empty and quiet which was nice. I ordered the Chicken Parmesan with garlic mash potato, the dish came with a salad first which was just lettuce, tomato, and onion and I don't like onion or tomato so I just picked at the lettuce. When the dish came it looked alright it had garlic bread with it also but when i tried it the potato and gravy was just werid tasting I couldn't eat it. The chicken also tasted off it was soggy and just not good the best part of the dish was the garlic bread which I don't usually eat. I got the chocolate explosion cheese cake to go which was good but I don't see myself going back for a while when there are lots of other good restaurants out there. Also my order and my boyfriends came to $63 which is pretty expensive for two meals. read more

We went here for supper on Tuesday. It was pasta Tuesday. Huge servings of pasta for only 12.99. You definitely can get two meals out of it. Very tasty! Service was quite slow though. read more

Best Boston pizza in the city. The customer service is phenomenal. I had "Justice" as my server, and she was great. Even though it was busy, she came over quickly, introduced herself and got our drinks quickly. Food was fast and great. It's nice to see all body sizes working too. I get so sick of seeing stick skinny girls there and seeing that this restaurant doesn't hire based on body sizes was nice. She was just absolutely amazing and I will definitely come back because of her and the staff is obviously great. Such a good experience. Good job justice and managers! read more

I had the Best Pizza ever here, I dont know if it was a fluke but wow it was done to perfection the crust and toppings cooked to perfection!

Service and seating management at this location is extremely lacking. Went in early on a Sunday night and restaurant was almost empty. We had a group of 8. We had tried to make a reservation prior, but was told they don't accept reservations. When he arrived, we were told the wait for us was about 45 min because all their movable tables were in use...they had sat tables of 2 or 4 at movable tables instead of booths. So all their booths were empty but their tables that could accommodate a larger group were occupied by groups that could easily fit in a booth. As we had 2 children with us, the lounge wasn't an option, so I began calling to nearby Boston Pizza's to see if the could accommodate our group. As soon as I found one and we're about to leave a table "magically" became available. No apology or anything. It was a right squeeze but better than packing 2 young children back in the car. The food was good, but the server was slow and our drinks were empty more than they were full. We'll choose a different location next time. read more

You gotta love BPs. Predictable quality, good selection and decent service. Their strombolis and greek pizza are to die for. mmmm

This location has terrible service along with terrible food. The food I ordered was absolutely horrendous and I'm not a person that would return their food so I got it packed, and proceeded to throw it away as soon as I arrived home. When tipping, the waitress misinformed me about the prices regarding my food. I am very disappointed by Boston pizza, and my friend and I will not at all be returning. read more

Ok yes it was good food but u wonder about the calories. So I purchased an individual bbq chicken pizza eithe calories under 100 and low fat grams. As a dietitian I know that adding cheddar cheese on that Pisa excessively adds huge calories and fat. So, why bother getting low kcal low fat items if the chefs don't hav a clue. Disappointing! read more