Ms. Tina never, and I mean never, disappoints! God does that…read morething, through her hands! Thank you Ms. a thousand times thank you.

The owner is quite rude. Any constructive criticism that's made about her service, she takes it as…read morean attack. She's late for appointments. I would not recommend her at all. Go somewhere else.

she's very rude and over charges you for nothing and she acts like your rushing her. Don't go to…read moreher! very unprofessiona.

The owner was very nice! She explained each proct before using on my hair. She also provided…read moreinformation for growing my damaged hair. When I went, my hair was so damaged and I wanted her to cut it all off so I can start fresh, she advised me it was not necessary and once she was done I was so impressed! I will definitely be back.

Scheduling online was super easy and efficient - I just needed a pretty standard trim with some…read morelayers so not super picky on stylist as I knew there'd be a storm coming in and I have to head to Texas for work the following Monday. I was able to get in right away and Natalie did a great job, she was friendly, conversational, and professional. It was kind of strange she cut my hair part down the middle even though she knew I part it on the side, I've never had a stylist do that before but honestly I usually don't do a whole ton with my hair so it's totally fine. The salon was very clean, chairs were comfortable, and everyone was pretty friendly. Natalie mentioned they did a full renovation over the last six months and it looks really nice - I'd say it was worth it!

They really hack the heck out of your hair a bad salon. its not very diverse. politically incorrect…read moreeven. bad salon i hate my crooked hair cut by a very unprofessional servant . i waited a long time and it was a bad conversation very intrusive asking personal questions. never go here dont even waste your money or time. and they sold lip sticks with swear words on them like bitch and wanted 10 dollars for it . its not a good thing to teach little girls bitch.

I am extremely disappointed with the lack of professional courtesy and customer appreciation at…read morethis salon, specifically from stylist Valerie. I have been a returning client of Valerie's for several sessions and have always been a generous client who tips well, as I genuinely wanted to support her business. This morning, I had an unexpected work emergency and unfortunately missed my scheduled appointment. I completely understand salons have policies, and I immediately had the front desk communicate with Valerie to reschedule for the nearest available slot, offering to pay the fee toward my next appointment as a deposit. To my shock, Valerie completely refused to accommodate an established client. Not only did she insist on charging the full amount for a missed session due to an emergency, but she also had the front desk tell me she would have "no availability for the next few weeks"--a petty, punitive gesture toward a loyal customer. While businesses have rules, they also require basic human understanding and professional flexibility for returning clients. Valerie chose a one-time penalty over long-term customer loyalty. I will not be returning to this salon, and I highly recommend looking elsewhere if you value a stylist who treats clients with mutual respect and professionalism.

I scheduled to have my hair and my bridal party done for my June wedding back in November. I…read morethought that would be plenty of time to get everything in order. Unfortunately their "Bridal Concierge" team is not very good. They were the one stressful thing about my wedding. I had to constantly reach out to get a reply (if I got one). I was never responded to when I asked in January to schedule my hair trail. I reached out in March for a timeline to make sure we would be done on time and I did not get a reply until 3 weeks before my wedding and everything was incorrect. The times were well after I said we had to be done, they added makeup which was not marked on the form, and did not have the right styles with the right person. I tried to speak with a manager and she pushed me off saying I had to deal with the bridal team even after sharing my frustration about them. I would NOT recommend using them for a wedding. It's unfortunate since I use to like the salon but they have gone down hill with customer service. Day of the lady at the front desk was annoyed I was not paying for everyone and that she had to refund me for some of my deposit. She kept saying I could pay for someone and they pay me back even after I said no. I did love my stylist and she did a amazing job but the frustration of everything outweighs the day of service.

Cassondra was so welcoming and made sure I was comfortable during the entire appointment. She…read morecustomized the steps to make sure they were safe for me during pregnancy, while still making my skin look so much better than when I arrived. The facial itself was very relaxing, especially her facial massage technique and soothing music. I also had microdermabrasion done which was more gentle feeling than I expected. Definitely will go back the next time I need to treat myself to some self care!

Went for my very first facial and I couldn't have been happier. Cassondra is a genuinely lovely…read moreperson with very talented hands. The neck and head massage were an added bonus that I truly enjoyed. Cozy space, great products, and an overall delightful experience. Highly recommend!

This is the salon I go to! Easy online booking, great atmosphere and friendly staff…read more For hair I would highly recommend Megan. She has done cut and colors for me and I think her color is amazing. I have specifically gotten bayalage from her and each time is amazing! 10/10 For waxing Deb is fantastic. She is great as well!

Fantastic haircuts for me and my husband, including restyling my husband's cut based on a photo…read morewhich looks awesome! Ask for Heather - she's incredible. We felt like we were in expert hands!

I been going to this salon for many years, I tried diff salon but I end up going back! It's…read moreaffordable and you won't regret it ask for HOA!

I have been coming here for close to a year now and have had my hair cut by both brothers. Both are…read morevery good with male hair cuts and good with fades. They are friendly and services are well priced. Would highly recommend.

I've gone there twice now for a perm. I have long and thick hair. The stylist didn't seem to care…read moreWHAT I wanted. She was going to do what she was going to do. I wanted something curlier and she said no because my white hair would frizz. I only have white hair around my face - the rest of it is brown. She also put WAY MORE hair in one roller than I thought she should. I got a perm twice a year - EVERY YEAR - from 1976 til about 1992. I also like a stylist that will talk to me a bit. The stylist I've had couldn't wait to get away from me and to her phone or whatever else. I DID get 2 perms (that pretty much fell out 3 months in) but I won't be returning to this salon. If I'm going to drop $250+ - I'd like to get what I want and have my stylist actually talk to me a bit.

I have been seeing Gaosue as my hairstylist for about 2 years, but will no longer be using her…read moreservices due to a series of unfortunate business practices that she has employed. I scheduled an appointment with her for a full balayage service on my grown out hair. Prior to my appointment I had sent her an inspo picture and when she was finished it was way darker than I had expected. I was immediately unhappy with the results, and contacted her within 14 days, expressing my dissatisfaction. She assured me to just use a purple shampoo and to wait for the toner to fade out and that the color would correct itself, this did not happen. I continued to contact her the next few days, explaining that the color was not changing, and by that time, 7 days had passed, and she told me that due to her policy, she would not fix my hair for free, she offered to fix my "money piece" for free. and I would need to pay for a color correction. I tried to be understanding and decided to give her another chance. She squeezed me into her schedule, rushed through it, and wasn't able to allocate the time necessary for my hair to process. As a result, the top half of my hair didn't develop properly and the appointment concluded, leaving me with brassy orange in my hair as opposed to blonde (see pictures below). Keep in mind, this was after she fixed it. I scheduled a new balayage service with her months later and shortly after, I contracted COVID. Despite quarantining for two full weeks, I continued to test positive, and so I reached out to her at least half a week in advance of my appointment, with these details, asking to cancel the appointment until further notice, and requested that she refund my deposit. She refused to work with me, stating that a policy is a policy, and that rescheduling, even this far in advance, would be a strike against me, and she refused to return my money. She has been extremely unprofessional and is not very understanding. As someone who works in the beauty industry myself, I would not recommend working with her for hair services.

I have been a loyal customer of the Crystal location for many years. When I moved to Brooklyn Park…read moreI thought i would try the Zane location, near home. HUGE mistake. I gave very specific instructions on how my hair needs to be cut and why (cowlicks) but the stylist, chose to go on her own and ruin a simple haircut. I am so disappointed. All she had to do was listen. Her response to my stating the sides we too short: "Typically, we cut the sides shorter" Typically? Like everyone is the same. Save your money. Go elsewhere. I tried to support a neighborhood business and will be somewhere else going forward.

I'm not one to write review, and despite all the bad reviews and low rating I still went in for a…read moretrim and toner. Price was not bad but service ? It's OK. After toner, she blow dried my hair but it's not even dry yet and she said we're done and good to go. Really ?? She did really bad with trimming too. I went to many places before and they would fully dry my hair and offer to straighten or curl it. This is the worst experience I've had so far. Not coming back.

This business is trying to grow its presence on social media by eliciting legitimately positive…read morereviews, and Yelp's refusing to publish them because there are "too many in a short period of time." That is outrageous. Fix your algorithm, Yelp.

Went for a mani/pedi. Took 2.5 hours for a gel manicure and spa pedicure. Not a Spa. They soak your…read morefeet in a tub with water from a sink- which cools pretty fast. Decent pedicure service. The gels began peeling off my fingers within days!! Days! I've never had that happen! The response I got- "oh, you must wash your hands a lot." What? That shouldn't be a factor. You should be able to wash your hands! And open your wallet, and pick up nickels for all I care. They redid my nails free of charge- which took an hour to do so. Which also began to peel off about a week after. Don't go. As previously mentioned in other reviews, it's a back of the ways location, with difficult entry into the parking area. The chairs for hair services were mostly empty. Minimal waxing and tanning services available. You'll find better quality service probably closer to your own home.