Alex is a great guy. Had them do some work on my Harley, clean shop, fair price, great communication. I'd definitely recommend the shop.

I just want to give an extra thanks to Alex the owner of this place for treating me like a valued customer and being super considerate of my tight time frame I needed my Harley back. Work was done and extremely satisfied how everything turned out. From start to finish I was kept in the loop fron the staff. I would definitely recommend to friends and family. read more

I reviewed Born Free Cycles back in 2018 and have had my Harley's serviced at other garages since I moved out of Burbank. I have other options where I live now, but I will always come back to Born Free Cycles. Alex and Kari Lopez, along with their amazing crew, always takes care of their customers. Harley's are not cheap to service, maintain or customize, but the folks at Born Free Cycles won't rip you off. In my opinion they are the best independent Harley Davidson service garages. This is based on years of experience with them vs. dealerships and other independent shops. When people ask me for a recommended Harley garage, or they have just had another bad experience at their dealership or independent, I always refer them to Born Free Cycles. Hands down. read more

Alex and Kari always take good care of their customers. I been taking my Harley for a few years to get several things fixed and every time it's flawless. I love their business and how friendly and professional they are . 100% Born Free Cycles read more

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Very friendly and knowledgeable service technician, told them my issue,they quoted a price told me no problems, I have a salvage bike I built,told them there's no key fob and no hand controls,was told not an issue they can delete the security system,for 169.00 they do it all the time,I paid to have my bike transported 2.5 hours away cause was told they had the special program needed... When the bike got there they did the same thing my local dealership could do, pull the code,and if I had hand controls, unlock the system,and reprogram a new key fob... and surprise, now we want 507 and change, plus now I have to have hand controls installed...more money...??? Not what I asked for not what I was told over the phone and definitely not what I was quoted for a price... Talk about bait and switch...wow... read more

Alex and his trusted Team did a fantastic job fixing our 1999 Trike. She runs like a champ and her new wheel looks amazing. We can't wait to get back out there and have some fun. Thank you all so much for the care and quality of your work. We would also like to wish Zander a very speedy recovery! Many Thanks-Mr. T (Tim) & Jennifer read more

Born free is awesome!! I am very new to motorcycles and had a million questions. This shop is super helpful. They answered all my questions and brought my back to life. I came here for a 5k service and got a fair price. Everyone on staff is knowledgeable and knows about all types of bikes. Definitely going back read more

Born Free Cycles - Motorcycle Repair Near Me - Burbank, California

I wish I could put a zero here on the reviews all the negative comments before me are 100% correct and the other people's reviews are true because they will destroy your bike once you know the truth and you will have to redo your entire bike. I had my clutch done and both my rockers and brakes done, deal with this place and it costed over $2200. these people are con/artist looking to make 200$ every half/hour and they'll just charge you 189$ which was 169$ an hour. As soon as they went up in price I knew they were fucking over their customers. read more

Top notch! This is the where you want to bring your Harley! Never take your bike anywhere else. They truly went above and beyond! Pricing is extremely competitive and they are super super knowledgable. They did a fantastic job and I will be coming back from here on out. read more

Born Free Cycles - Motorcycle Repair Near Me - Burbank, California

Great service! Friendly staff! Definitely coming back for ALL of my future motorcycle needs. I always ride off with a huge smile on my face. read more

Born Free Cycles - Harley Davidson Road Glide - Motorcycle Repair Near Me - Burbank, California

Left a great first impression. I was having some throttle issues. They took my bike in, did their magic and I was satisfied. I was charged decent and they washed up my bike pretty good too. Will definitely come back for regular service. I own a Road King, Harley Davidoson. read more

This shop is absolutely phenomenal. You can stop your search and trust Alex and his team to take good care of you, do professional work, and give you a fair price. I had to install some shocks on my Harley Sportster, and they did a fantastic job. It is a pretty easy job; I just didn't have the right tools, and I'm a new rider, so I wanted to make sure that the work was done professionally. They did the job requested, and did it very promptly. I was also extremely impressed with how they talked me out of a few other modifications that I really just didn't need. Instead of trying to sell more work, they did what was best for me. That goes an awfully long way and is very rare these days. Kudos to this shop!! read more

My old mechanic is getting ready to retire so I needed a new one. I've known Alex for a long time but have never had him work on my bike before. Took the bike in to have him to replace the stock front springs with legend cartridges and put risers on the front. During the inspection they noticed that my front tire needed to be replaced and my horn wasn't working?? I had them replace the front tire and they fixed the horn while it was there. All of the work was done and everything was great! Can't thank them enough for a great job! read more

If you love your Harley Davidson motorcycle this is the only place to take it to get your gear installed and to get top notch rockstar service for your bike! I took my Harley Davidson Sportster Iron 883 to get my favorite Viking saddlebag gear and an INNOVV 5k Moto Camera system installed to my boy. They did the best work adding on all my gear without ruining that sexy and stylish look of my H-D bike that I love most! Alex and his team are the best and will hook your bike up with style! I love that the shop and the team are all about the best and greatest Harley Davidson bikes and service! This is the only place to get your bike worked on with style and great service! Worth every dollar for the awesome work and service! read more

These guys are great. I've got a 2019 Sportster Iron 1200 and started riding a little over a year ago. I'm still a noob but I know good service when I see it. I wanted to get new pipes, air cleaner, grips and a few other small mods. Alex sat down with me and took the time to go over what I wanted and what the best options were. Dude has a lot of patience for a guy like me who's still learning. He even talked me out of doing some stuff that I really didn't need even though it would made him a few extra bucks. He quoted me way under my budget and the final price was within a couple dollars. The final result is a dream come true. The bike looks sick and rides amazing. These guys will be my shop from now on. read more

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So friendly and helpful! Highly recommend. I needed a very specific part and they not only had it available, but for a 1/4 the cost anywhere else. read more

This is the local place to go to if you have a Harley! Great price,honest quote for work required and work needed! Talk to Alex and took in my sportster as a walk-in He recommends appointments but took care of me in a timely manner! Definitely a family owned atmosphere. Highly recommend BORN FREE CYCLES!... and definitely going back to have some more custom work done to my bike! read more

Born Free Cycles - Guillermo's IRON 883 - Motorcycle Repair Near Me - Burbank, California

Shop is over priced bought new rims and asked to swap my tires from my bike to the new rims and they said i have to buy new tires thats why i never and will never do any business with this shop definitely do not recommend do any business with them read more

No surprise here but Born Free Cycles hit it out of the park again. This team is extremely passionate about American Iron. Had an oil change and 15,000 mile service performed and my 1999 883 XL has never ran better. Alex and his team address even the smallest of details and will not let a bike leave their shop unless it's perfect. They have a fun old school vibe and I enjoy looking at the bikes they are working on for new ideas. I have been treated poorly at HD dealerships and they have referred to my bike as a "throw away motorcycle". This pissed me off because it is my first bike and I will never sell it short of needing a kidney replacement. Their pricing is also considerably better than "The Motor Company". Now if I could decide on what pipes to install next time.... read more

Can't say enough good things about Alex & his crew at Born Free Cycles. If you need any sort of work or care for your Harley in the Los Angeles and surrounding areas, this is the place. They will make you feel at home with their great customer service and your motorcycle will be all dialed to hit the road safety and in style. Love this place! If I could give them 6 stars I would. read more

Born Free Cycles - Motorcycle Repair Near Me - Burbank, California

This place is definitely a hidden gem. Alex and his team are beyond amazing and great people to talk to. I had a 10K service done and a few other things and they were super accommodating and really took care of me and my 2020 Softail Slim. They were extremely thorough going over the bike both before and after the service. I really appreciated the entire breakdown of what needed to be done and they were upfront with everything including the costs. I typically like to "try" and do basic maintenance and add extras on my bike so that I can learn how to do some of the basic things on my own, but man.... after riding it back home just now, it feels like a brand new bike again!!! Not sure if I want to do anything on my own ever again. Haha. Thank you again to Alex and everyone there, even Bella the dog! I will definitely be back again with any of my bike needs. Also, somebody already mentioned it another review, but I still wanted to say that the A-Team hold music when you call the shop is pretty bad ass too!!! Haha. read more

Six years of patronage and counting! My FLHXS has been under the constant care of Alex and his brilliant team. Over the last two months, the motorcycle has developed some issues and so I took it back to see the gang. It took them a minute to figure out the issue but they did and now the motorcycle runs like new. Thank you Alex and Karri for always taking care of me and my Street Glide. You guys are just plain solid and awesome! read more

This place is ZERO stars! DONT TAKE YOUR BIKE HERE UNLESS YOU LIKE GETTING ABUSED BY OWNER ALEX or WIFE CARRIE! Don't believe the yelp reviews or the amount of stars they have. WORST SERVICE EVER!!! My bike sat in this shop for a month. (Outside without any cover, all their bikes are stored outside) Two weeks to do an estimate for the insurance company. This with me calling practically every day to find out status. After completing it, they had to do a supplement because they had missed some very obvious pieces. That took another 10 days. Alex the owner serviced me when I went in personally the second time to check status. I guess he wanted to smooth things over to keep my business. That's when he realized they had missed the risers that were bent plus more. He has a bad attitude, comes off as an Ahole! Don't believe me, go talk to him... Carrie supposedly the shop Mgr 14 years in the business (wife) doesn't return calls. She argued with me over the phone and hung up on my face when I complained with the lack of professionalism and the inadequate estimate, plus the time of length my bike just sat there. It gets worse, she tried to charge me storage fee once she found out I didn't want to leave my bike to have them repair it. My bike sat there almost a month because they can't get their shit together. Then she tried to have me pay for parts $2100. I never authorized to order parts. Their shop policy is you have to give half the cost of parts. I hadn't given them anything, so why would they even order parts! LIES to collect money! After a yelling match with Carrie, I threatened them with a lawsuit and reporting them to the BBB. She backed off, since she was lying about the parts and the storage fee as if I wanted my bike to just sit there...I did pay $300 for the estimate. My bike is a custom chopper with 75% harley parts and 25% Saxon chopper. Their excuse was it's a custom bike hard to find parts and to estimate it. I've owned the bike over 10 years, I have had numerous work done to it. Never had an issue with parts or estimates! Born free cycle is a ripoff! Btw, my buddy took his Harley to have new pipes installed. They charged him $400 labor and couldn't install it. Alex tried selling him a different pipe instead, true story! Guess what, he got it installed at HD of Glendale for $250. DON'T take your bike here! I'm Not just sayin' read more

The best guys to come to for V-twin expertise! Harley certified mechanics that won't charge Harley prices! Did me right getting my 2000 Road King Classic, that had been in storage for a few years, primed and ready for the road! Even polished it up and gave me back a bike that seemed brand new! Happy to say it LOUD...Alex and the folks @bornfreecycles ROCK!! read more

Born Free Cycles - Motorcycle Repair Near Me - Burbank, California

Hands down, Alex and his team are the best in the business. He's extremely experienced and knowledgeable. Initially, I would go from dealership to dealership to have services and other things done to my motorcycle. I noticed that each dealership had a different opinion. So I searched for a shop where I could feel really comfortable with having my motorcycle serviced. I happened to stumble upon Born Free Cycles. I'm glad that I did. No longer will I take my bike to HD (not all are bad). It brings me pleasure to know that I could take my motorcycle to a "one stop shop" for everything that I need when it comes to my bike rather how major or minor it is. Thanks to Alex and his team for being the best in the business. . read more

I have never got a service at this level. Starting from the fact that i sent them a message around 10-11pm and explained my poor situation with the bike, they answered right away, helped with figuring out the best solution and put me in first thing in the morning! I got there they took the bike in worked on it hard for a couple of hours and even cleaned it, added oil and test drove it. After all they did it was under a 100 buck!!! Staff is awesome great service incredible prices. Highly recommend these guys read more

Born Free Cycles - Motorcycle Repair Near Me - Burbank, California

Definitely a place I 1000% recommend to all Harley riders. Alex and his staff are very helpful and treat you like family. The work and hours they put in to make your riding experience pleasurable and safe is unmatched. I've been coming to them for all my repairs and upgrades and I have always left very satisfied with the work they do. You pay for quality and you leave with an amazing experience. read more

Alex and his team are top notch. They are super knowledgeable and easy to work with. I bring my bike here for all maintenance intervals. Recently they installed a new clutch for me and spent extra time getting it dialed in perfectly for me. I would totally recommend them for anything Harley. read more

I left my bike for changing gaskets of the motor and Hand grips to this shop. They kept my bike for 30 days. I had to call them to finish their work. When they told me to pick my bike , I went to the shop. When I got there ,I noticed they just started to change my hand grips. After I got my bike back , I found some leaks from the gaskets that they fixed. I let them check those leaks but they said " we fixed them perfectly. So I had to take my bike to another shop to fix the those leaks. I wasted my time and money here. They don't have any sense of responsibility or they don't know how to fix motorcycles. read more

Don't believe the bullshit reviews! Guaranteed they are payed. I've done my share of reviews and I can tell bullshit from reality. Needless to say keep paying for your reviews cuz that's the only thing you can hold on to. After having an accident and taking my bike to this pathetic excuse of a shop. Alex helped make the situation worse by holding on to my motorcycle for 7 fuckin months. All in all this place has horrible costumer service, they will pull whatever bullshit out of their ass to give you excuse on why the bike is not completed. If you want to be disrespected and fucked over I highly recommend Born Free Cycles. I swear if you comment saying I wasn't a costumer I'll embarrass you even more by posting the transaction receipt. read more

Just got my motorcycle repaired from born free Cycels great customer service and very friendly and helpful I will highly recommend anyone that needs motorcycle repairs to visit them.. hope not to visit them soon but if I need work done they will be the first to call. read more

Looking for a helmet Found it and when I was paying they found a small scratch.. so what.. they discounted it and threw in a couple stickers to cover it Cool people that actually use the stuff they sell read more

Highly recommend this shop for your Harley. Alex and Kerry were both very professional. They gave me some great guidance on the possibilities for my new bike without the pushy salesman mentality that you come across at a Harley dealership. They are a certified Harley repair shop so I will be bring my bike here for it's scheduled 5k service as well as future mods. Thanks guys! read more

The staff was really nice and gave me great advice. They helped me save money by showing me what I really needed and guiding me on how to get it done. Never do I feel upsold or even that I am being convinced of anything. They seem to love what they do there and it comes across so strongly by just talking to them. Thank you guys for being so kind! Ride safe everyone read more

Been here once before, referred by mutual friends. I was a dick and never left a review they deserved. But today I have to write a review. 10 stars if you ask me. I picked up my bike from custom paint 2 days ago. As we all know, shit rattles loose on Harley's. Lost a caliper bolt. Unfortunately after Alex the owner, and Daniel went through every fucking bolt in their shop, they didn't have it. At least they gave me the proper thread info so I could at least find one at a local hardware store to get me through a planned ride in the morning. Also helped to order the proper factory caliper bolt kit. So once again I was a dick and didn't even throw them a $20 for the help. But hopefully me having to go through hell to remember a password to login in and give a proper review makes up for that. I definitely recommend this shop. read more

Just wanted to take a minute to thank Alex and his crew at Born Free Cycles! I recently acquired my Dad's 1999 Custom Road King. He built it before he past away. It's was his pride and joy. It sat for years and needed some serious TLC. So I brought it to Alex and it is like a Brand New bike! Awesome work, great staff! And I'm fussy because it was my Dad's bike. They did a remarkable job, and it was done right the first time! Highly recommend Born Free Cycles! I won't bring my bike anywhere else. read more

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These guys are the best. Super friend and efficient. Do their best to get to your ride ASAP and great communicators too. Glad I found them for my bike. read more

After looking around for a Harley Davidson dealer alternative I found Born Free Cycles. I was definitely impressed with the shop, wasn't expecting such and laidback cool, but professional environment. Everyone was super great. After talking to Alex, I knew I had made the right decision. He wasn't trying to make money, but getting my bike running right. After I got ot back, i was even more impressed. This is definitely my new shop and would recomend to anyone that needs anything Harley Davidson. read more

Born Free Cycles - Motorcycle Repair Near Me - Burbank, California

I'm gonna start by saying that I'm never going to another shop while this one is still open (Hopefully for a long time). I went there for a 5k service and everything was perfect. My bike is running like clockwork and everything was done in a couple hours. The price was fair and they use only the best products in your bike. Derek is a great guy, with great service skills and tons of knowledge about bikes and everything related. He had no problem teaching me a couple things, and pointing out minor problems in the bike so I could take care of em' without sounding like he was trying to sell more stuff to me (Which has happened to me at every damn shop except this one). I recommend this shop for all of your needs, they do custom work, repairs, parts and pretty much everything. I'll be back soon! Keep up the good work! read more

Born Free Cycles - Bike lot behind the shop - Motorcycle Repair Near Me - Burbank, California

Are used to use Born Free Cycles for everything I just don't usually have the time to work on my Harley so I bring them to work so they can make some money. Just had my new tires put on by them Saturday. got home Saturday I was washing my bike since they didn't wash my bike after installing tires. And I noticed all kinds of rub marks and scratches on both front and rear tires. Mind you my rims were freshly powder coated about 6 to 8 months ago. They literally were doing everything not to meet me in the middle or come up with someway to help me fix this. I don't know what has happened to their customer service and their work on their bikes. But the manager Alex basically tried to blame all these marks that apparently popped up on my rims from dust. And then try to say that they are more educated than me in the motorcycle field which was no argument has no point to what happened to my rims. And got some marks on my exhaust and said they couldn't do anything about it. Just very disappointing especially when you've always been a good customer. read more

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