I highly recommend Chuck's Bikes. My wife's tire ruptured on the Lamoille Bike Trail and they…read morereplaced both tires promptly and at a very reasonable price. The original tires were 700x35mm and were not ideal for packed gravel. The bike tech recommended and fitted some nice 700x40mm tires with treads appropriate for this trail. We were back on the trail with minimal time lost. I don't usually write reviews, but this bike shop deserved it.

I am the type of buyer who does a ton of research before making a purchase. The bike I decided on,…read morethe Marin DSX FS, checked all the boxes. Appropriate price, a versatile bike with good components, and a color and style I liked. Fortunately for me this is a bike carried by Chuck's Bikes in Morrisville. The bike I bought from Hank at Chuck's Bike's turned out to as perfect for me as I had hoped. But what I wasn't aware of at the time was that this bike purchase turned out to provide me with the best retail experience I've ever had in my 55 years of life. For Hank, the customer comes first before his own needs. He wants the customer to have a bike that fits right, that is appropriate for the type of riding they will do, and wants that person leaving his shop thinking that everything was done to make him or her happy. I spent a fair amount of time at Chuck's Bikes the day I purchased. I never felt rushed. I discussed with Hank and his 2 employees the best ways to make the bike fit and work for me. All three were patient, extremely knowledgable and kind. I couldn't believe how busy this small bike shop was that day. But I can see way. I can totally understand why Chuck's Bikes is the only store I've come across with a 5/5 rating. I think most of us who have shopped there would double that score if we could. I feel fortunate to have crossed paths with this shop and the good folks who run it. Maybe I did something right that set me on the path to have that interaction. If you are looking for a bike, make sure it's a brand that Hank carries at his shop. You will thank your lucky stars.

this place was absolutely amazing. the service was great. I talked to a guy about telemarking. He…read morewas amazingly helpful. Jason and the rest of the crew were amazing and nice. some of the best ski shop service I have ever had. The amount of products they carry is stunning. I believe that you can get anything you need there. The value was also great. I got a top notch pair of telemark skis and boots for very cheap. all around the best ski shop in vermont.

Had some good experiences there before but after today won't be back. Can chalk up an interaction…read morewith a disgruntled employee as a bad day, but back to back, there's something wider, wrong. Was curious to learn more about a ski to purchase and guy downstairs running rentals w a bit of a limp said, "I'm way too busy to bother with this" went upstairs and pretty similar attitude from woman working register w dark hair / nose ring. Maybe because its a holiday and they were probably busy and likely under-staffed, it was just a bad day, but it's tough to justify going back when there are better options such as Pinnacle in town

Good selection of winter clothes when you visit VT in the middle of winter and realize you are not…read moreready for their cold. Can be expensive. The staff was super nice helping me pick the right gear. Renting skis, boots and poles (no helmet) (~$48) and snowshoes was easy (~$26)

Amazing and friendly service for rentals! Came here to rent snowshoes ($25/day) and the Bronze Ski…read morePackage: skiis/boots/poles ($40.50/day) + Helmet ($12/day) and the process was very quick and easy. I made an online reservation the night before, received an email confirmation, and picked up the following day. When you first enter the shop, turn right to the bottom floor.

Some instructor buddies recommended Pinnacle for a base grind. My daughter has a race this weekend…read moreand a hand tune wasn't going to cut it, but we live in an area where it's tough to get a good tune. Things didn't break right and we weren't able to get them in to leave them over night so we had to come in the day we were rolling out of town. Jack was very understanding and took care to get them turned around for us quickly. Most shops would have hustled it and done a botch job but they came out super slick. Grateful to my buddies for a stellar recommendation and to Jack in the tune shop for living up to it! Thanks again!

Pinnacle is THE shop for buying, demoing, or renting ski/snowboard equipment near Stowe, VT…read more While Pinnacle offers the largest demo supply in the State of Vermont, the Shop's welcoming and knowledgeable staff truly set them apart from any other business. Special thanks to Mike @ Pinnacle, who's subject mater expertise, patienence, and genuine personality, made the visit (including the 30 min detour) all the worth the while. After discussing four different ski options with Mike, and two days of demos, I opted to purchase a pair and could not be more thrilled. Thank you Mike, & Pinnacle, for such a pleasant customer experience and successful purchase of my first pair of skis!

Amazing customer service! I Very happy I stopped in on my way through! I look forward to getting…read moreback on my bike!

I was in the area and recently brought in my son's bike in for service and some upgrades. The owner…read morewent well above and beyond. I was so impressed with the service that ended up bringing up a second bike for service even though I have about six bike shops closer to me. I highly recommend this bike shop, (as well as the food in the adjacent cafe).

Excellent service, both email and pre-ride suggestions. Highly recommended. Ideal, scenic trail…read moreright off the lot. Bikes are great- the basic e-bike has wider, cruiser style seats but apparently a little less range than the performance bike. We did a full day ride on the basic e-bikes, over 20 miles each way to Hardwick and back, with a stop at 10 Railroad St on the way back. The next day, we took a half day ride to Jeffersonville and back. Recommend the Burger Barn and Smuggler's Notch Distillery there. Cabot Creamery was mid. It's just a store in a barn shaped building with no facilities. There is no dairy or cheese making, like Shelburne Farms. Good cheese, but hard to pack on a warm day. We went the extra mile to the Village Restaurant in downtown Hardwick for a very good brunch at a reasonable price.

These guys run such a great small business! It was my first experience biking on the LVRT and the…read morefirst time using an ebike. They were able to walk me through the terrain, must hit places and provide a tutorial on how to use the bike. I found it to be very affordable in comparison to other places. They also were centrally located right on the trail and provided parking while I was out. This really made my trip and I would highly recommend it to anyone visiting Vermont.

Fantastic experience renting conventional bikes here (3 hr for $27) when visiting in mid October…read morew/o a reservation. All day rentals for conventional bikes $40/day. E-bikes, kids bikes, trailer/tagalongs available as well. Staff was very friendly and patient with making sure bikes, helmets were correct size. Very convenient they are right by the bike/walking path. Rode to the Causeway and back, which took about 2.5 hours at a leisurely to moderate pace. Causeway was pretty windy, so we didn't spend much time at the end. Bike ferry was not running, as it was mid October. Views are great! Water refill at the store. Highly recommend renting from here.

We had a great experience on our recent vacation. I was worried about not having a reservation, but…read morewe were able to walk right in and rent e-bikes for the day. This spot is close enough for a beautiful ride (20miles round trip) to the Causeway which was really fun. We rented for 3 hours which was the perfect amount of time to make the trip on e-bikes. The staff was super helpful and kind.

We rented electric bicycles today from North Star Sports. I never rode one before, my wife did so…read moreonce. From the minute we arrived, Pete was very attentive and helpful. He made sure we had the right sized bike, he taught us how to use it, potential pitfalls, sized our helmets appropriately, and did not rush us. He also shared a great tour that is a must see - go around Lake Champlain from Burlington on the Bike Trail - it is easy and has fabulous views. This is a don't-miss tour the price was similar to others in the area - not cheap but worth it I highly recommend North Star Sports without reservation. Although Pete was excellent, all the employees there seemed very customer centric

They seem okay. Bought a bike and they are responsive. Not a lot of choice in accessories.read more