This is one of the largest Booths stores I have visited, located on Stanley Road in Knutsford Town Centre, Booths is a premium northern supermarket chain, it reminds me a lot of a Northern Waitrose, this store is visually pleasing and has some good and high-quality products, especially from their Booths own brand.
Prices are a little bit more expensive here, which is typical of the Booths brand.
The store did have a good selection of products, but it still felt short compared to the size of the store, with many shelves and food counters left half-empty and poorly stocked, and they just looked like they had not been full for a while, which makes me wonder if the store is maybe too big for its own boots.
There is a Cafe in the store, but it appears to be closed up and packed away in the early afternoon, which is a shame.
I did find the store layout to be a little confusing, making it harder to find what I was looking for than it should be, with key grocery items including dairy (milk and cheese) tucked into the back corner of the store, I found items such as the cheese poorly packed onto the shelves, for some reason they put most of the cheese on a deep shelf right at the top, which would make it difficult for anyone who wasn't significantly tall to reach.
The checkout service remained slow, down to not having a self-service option and the outdated system at the tills, compared to other major supermarkets, that being said the staff members at the checkout and on the food counters, were friendly.
The car park was large, but again a strange one, the private parking company has a sign which states you can park for two hours up until 8 pm... but the store closes at 10 pm. This leaves room for misinterpretation and confusion on the car parking regulations during the final two hours of the day and needs to be rectified.
3* - Friendly staff and some nice products, but the store just seems too large for what they have, with the shelves and fresh-food counters seeming depleted, other issues such as the shelf placement and setup as well as the car parking means there are many areas for improvement. read more