I'm honestly so disappointed with the service I received…read more I ordered flowers online for my girlfriend for Valentine's Day. Instead of saving £10, I actually chose to pay £10 more for the "hand-tied" Valentine's bouquet specifically because it included lilies -- her absolute favourite flowers. That was the whole reason I selected that particular (more expensive) option. When the bouquet arrived, there were no lilies in it at all. I called to query this and was told they had "matched the value" by including orchids instead. But that completely misses the point. I didn't choose the bouquet based on price alone -- I chose it because it clearly showed lilies in the product photo and description. There was nothing stated anywhere that they could just substitute the main flowers like that without notice. To make matters worse, they offered for us to come down and return the £50+ bouquet and they would give us some stems of lilies instead?! Some of the things being said on the phone genuinely left me speechless -- I was so shocked I didn't even know how to respond. I asked for at least a £10 refund, considering I paid extra for the bouquet with lilies in the photo. That was refused. Eventually, after going back and forth, we came to the agreement that they would deliver two stems of lilies. When they arrived later that day, the lilies honestly looked worse than the ones we had sitting in a vase next to them from Asda. In fact, the lilies from Asda lasted longer than the entire bouquet I bought from this florist. For the price paid and the occasion it was for, this was nowhere near the quality or service I expected. I won't be ordering from here again.

Even though I live 30 miles away, I still return to the florist for any flowers I need for a…read morespecial occasion. I had my wedding flowers from here, numerous birthdays and have even had to get flowers for two funerals from here sadly. They always give great advice, have a good range of flowers to choose from (they have a photo album with previous arrangements that they have done) at a competitive price. The staff are always courteous and treat you with respect and empathy depending upon the situation. They also have expanded over the years and they have a gift section with some reasonably priced plants, vases, etc. There is a car park at the back you can use, as it is situated on a parade. They come well recommended and I should mention that they did all my friends weddings etc.

I have been trying to buy a Lugarde log cabin from this company for the past 3 months. All my…read moreattempts to contact the director by email, in person, by telephone and text to facilitate the purchase have been ignored. Bizarre behaviour from Carr Bank Garden Centre. I have taken my business to a competitor and have received exemplary service from them.

I'm bound to say this is OK as it is my local garden centre but they have decently priced plants…read morewith a discount. Super range of pet foods and accessories. The emphasis is on the goods they sell, not on teas and cakes and pointless expensive ornaments. Far better than the local competition (Beetham)

Gordon Riggs is a great all year round garden centre which is conveniently located just off a new…read moremotorway extension and exist in Kingsway, Rochdale. The plant and flower stocks change seasonally and the items usually have helpful tips and information on the suitability. There are sections of the centre suitable for most purposes, from gravel and rocks to statues, fountains and pond liners. The pets section always has a great selection of fish too. My one gripe is that Christmas always comes VERY early to Gordon Riggs, with a strong emphasis on a very large (and impressive) seasonal lighting display. It could just do with arriving a few weeks or months later than it does though. That said, it's especially great for your pick of healthy, juicy christmas trees.

Meerkat fountain? check. Meerkat wearing a neckerchief ornament? check. Meerkat surface to air…read moremissile? we'll order one for you...... Yep,it was trawl around a garden centre sunday day for me and Mrs Z last week. To be honest I only went because I wanted a bacon sarnie from the caravan that parks outside,only for it to be not there anymore!! That's probably because the centre has recently open up a bistro on the first floor,which I will check out one day. Can anybody remember a time when garden centres only sold things for the garden? On Sunday at Gordon Riggs I had the opportunity to buy (Deep breath):- Candles,Locusts,Crickets,Rabbits,Bearded Dragons,Vases,Books,Paving stones,Bloody Meerkat tat,Plants,Incense sticks,Essential oils,Bird Food,Bird Tables,Bird poison (Not really),CD's,DVD's,Tins of minced beef and onions and a carvery. And that is a good thing! because when I go to a garden centre the last thing I want to look at is garden stuff,as I stated in last years review of All in One garden Centre I hate gardens and gardening, so the more non gardening related things they sell the better, which is why I have a soft spot for Gordons place, anything that stops me having to look at bulbs and seeds is a good thing. Although less Meerkat related stuff would be nice : )