Your girl is deep into half marathon training, and the 4 year old Nike Free sneakers were simply…read moreNOT getting the job done anymore. I tried to time it correctly so the shoes would still be fresh for my race in September, but well broken in. After doing some research and being heavily influenced by social media, I landed on Hokas for my budget, the longevity, and their ubiquity. You will get paired with a salesperson upon arrival no matter what your intent is, so go in expecting that. I had heard good things about the fitting so I did that, got my cute little report, and tried on a bunch of different shoes. The salesperson was great about going and getting different sizes, etc - I just feel uncomfortable with that level of 1:1 attention/eyes on me when making a purchasing decision, so that was more of a con to me than a pro. No room to breathe and make a decision. They were also busy and I felt like an imposition somehow? Vibe was a bit off. ANYWAYS - it would have been more helpful if the salesperson had simply asked what I was looking for and allowed me to peruse before running in the back to get shoes - I could have saved myself some time and left a little less frustrated. They won't have all the colors available, and I knew I wanted plain black and white...which they didn't have in store. It was still good to try stuff on, but I was hoping to get the shoes that day. Luckily I was able to order directly from the Hoka website (free shipping!) and they came within three days. I feel really bad about not being able to make my purchase through the store, but I look forward to continuing to utilize Fleet Feet for all my other running needs as we get closer to race day! I am grateful for the huge number of races they put on each year through their sister company, Yellow Jacket, and appreciate the convenience of bib pickup here for other races I've run in the past.

The service was really fast, I was greeted and helped as soon as I walked in. Wayne was really…read morepatient and explained my foot type very well and what shoes would work best for me. He was patient with my preference for specific brands and colors, and was able to help me find the right shoe. Would definitely come back

After spending close to $400 on two pairs of shoes for myself and one for my wife with insoles, I…read morenoticed that the heel had rubbed and put a hole on the inside of the shoe after only using them infrequently for a couple months. When I brought them back to the store, they told me there's nothing they could do and that I had to go to the manufacturer myself in order to get a refund. They then proceeded to try to sell me another pair of $200 shoes. It seems to me that if they're going to custom fit a pair of shoes and they don't do a good job, and the shoes wear a very short period of time they should replace them. Furthermore the assessment of my feet. The second time I went from a different person who was completely opposite of the assessment. I got the first time.

Mind you, when I walked into the store, I had no real intention of buying sneakers. But spoke to…read morethe saleslady for a bit and she told me to just try one pair on. I needed them for trip to Italy where I would be on my feet way more than usual. Totally surprised that they were way more comfortable than I ever imagined. Well, I'm back from my trip n wore these fabulous sneakers every single day. No aching feet and felt great each and every day So step outside of your box once in awhile....you may be pleasantly surprised too!

I was in need of new running shoes and I had the best experience at MedVed. I worked with Elizabeth…read moreto film and evaluate my gait while on the treadmill and she provided a thorough breakdown. She then pulled three different shoes and explained the benefits of each and why she was recommending them, and I left with a great zero-drop shoe that will fit my needs very well. The knowledge and customer service from the staff here is excellent, and the extensive evaluation (that's free of charge!) is well worth your time.

Recently I had to see a doctor regarding my hip. While being examined the Physicians Assistant…read morelooked at my feet and suggested I get a better sneaker-shoe for support. He named a few stores in the city and I chose this one. When you arrive they discuss your needs and listen to any medical advice your doctor gave you. Next they take your size with the old-fashioned foot measurement tool, seldom scene these days. :) Then they take you to a machine and scan your feet and point out where your problems are and explain it. I told them I do a lot of walking for my photography. Then they'll bring out a few pairs to try on and walk around in. I found a pair of sneakers I liked and bought them. $129.60, a good investment. It's a nice store and they sell a variety of things, check it out!

World-class customer service. This guy does not miss. Only orthopedic certified shoe technician in…read moreRochester. 65+ years family business. Need I say more? - Matt K.

I had a pair of boots that had a dent in the top of one that made it somewhat uncomfortable to…read morewear. I stopped in on my lunch hour to drop the boot off and Rob graciously fixed the boot right then and there within 10 mins and gave both boots a good brushing and waterproofing for the upcoming winter months. Excellent price, great work, and great customer service!

John is the authority on foot health and when you place yourself in his knowledgeable…read morecare you'll be taking the 1st step to solving your foot issue. His Birkenstock inserts and New Balance sneakers, in the correct style & size, are what finally resolved my scalding Plantar Fasciitis. He is the one person you need when your feet are not serving you well. He also carries beautifully crafted, stylish, & eye-catching styles of shoes and boots. Suzanne, Rochester, N.Y.

I came here as a recommendation after being fitted with custom orthotics. I have very wide feet so…read morethe store clerk showed me the line Propet that they carry that specializes in wide width shoes. She did warn me ahead of time that their Fall collection for Propet did not come yet but she did promise she could find something in my size. I then proceeded to look through their catolog but when she went to find my size, she said there was barely anything in stock. She then said they would need to order my size but I would only receive store credit if the shoe didn't fit. I felt that really defeated the purpose of having a specialty feet store so you could try on the sizes in-person. It is unfortunate they don't have more wide width shoes in stock for customers to try on before buying. I also found the store clerk was not that helpful in helping me even though I was the only person there.

A diamond in the rough in many senses. The Hickey Freeman Factory Store is located on North Clinton…read moreRoad and Avenue D. It's not a neighborhood that I normally frequent, but Hickey Freeman keeps bringing me back. You can find some good deals on sports coats and suits if you're lucky. I wasn't familiar with the Hickey Freeman brand, before I moved to Rochester. They were big in the 50s & 60s, but they seem to have fallen under the radar in the past few decades after multiple changes in ownership. They have an overall good reputation in the fashion community, with positive feedback in terms of construction quality. I have 3 suits and I'm happy with all 3. They needed very slight tailoring (mostly simple hemming), which added slightly to the cost. But all 3 wool suits are fully canvassed, wool and cost $3-400 each (retail for $1000+). I think if you're lucky, you can find suits for $299. I think they are much higher quality than a similarly priced J Crew Ludlow suit.

A Rochester institution and one of the best suits you'll own. The factory price is usually…read moresignificantly discounted (40-50%) from their retail prices ($1,200-$1,800), then usually additionally marked down. I've gotten suits here for under $100 after all markdowns. Hickey suits are stylish but can also be conservative. They are very high quality and are perfect for business. I own seven or eight of their suits a handful are standard staple types and others are a bit more daring colorwise. I do lament the fact that they discontinued the warehouse sales in Rochester where the selection was even better than the factory store. Rochester folks had it very good and were able to score serious bargains.

I have been a customer of Extreme Biker Leather for several years. While I no longer live in…read moreRochester, I do visit regularly, which has allowed me to make a few purchases from EBL. They offer a wide array of different leather jackets suitable for use when riding a motorcycle. They also offer textile jackets, rain gear, and protective armor, etc., too. I purchased my favorite pair of riding gloves from EBL and I'm still enjoying them when I ride. With great customer service and pricing, I'm bound to return again when time permits. Give them a chance like I did, and you'll probably become a repeat customer like me.

Before setting foot through the front door of Adrian Jules, I had done a good deal of research…read moreregarding the best options for procuring a well made Tuxedo for my wedding. My hope was to have a nice suit which would remain stylish and would give me an incentive to fit into it as the decades roll along. Having always had difficulty in finding well-fitting suits off the rack and wanting something appropriate for the occasion, I decided to invest a lot of effort into my search. Although my local area has a few brick and mortar menswear shops, I had no luck in finding a garment which appeared as though it was well-enough made or would end up fitting superbly. Reading reviews of online made-to-measure companies made the offered rebate toward final tailoring of their garments at a local shop seem like more trouble than it would be worth. So, worried that I would not find a well-fitting suit meant to withstand the test of time, I started looking into brick and mortar made-to-measure shops. A number of online shops touted their laser measurement systems and their well stocked bars which would indulge your fine taste. Reviews of those shops made it apparent that the main thing a customer was being sold was a mediocre product slathered in snake oil. Stopping into other shops, which gave off the aura of offering bespoke garments, made me realize that they were selling the same sort of thing, a fancy measurement service which was more image and mark-up than anything else. At wits end, I was reluctantly talked into trying on a Hugo Boss tuxedo at the mall. The sales clerk insisted it looked stellar on me, even though the trousers made my legs look like tightly stuffed sausages with satin stripes. More frustrated than ever, I finally learned that some shops still existed which would custom make a suit. Some of these shops were in Toronto and one was in Rochester. After some comparison shopping, I called Adrian Jules. I spoke to John on the phone; his confidence and knowledge were palpable. He described the process of building a custom pattern from a series of measurements, the process of building the suit, the fitting procedure, and the company's commitment to quality in that they would work to make sure your suit would last the test of time while being refit to your body. Coincidentally being in Rochester and hearing all of this made me set my course for their store. At the store, it appeared that there was quite a camaraderie between the owners, John, and the customers. Still a bit leery, I let John lead me through the process of figuring out what sort of Tuxedo would be the best for my wedding. He showed me a plethora of fabric swatches ranging from nice wool to some really magnificent materials. He took a great deal of time sharing his recommendations for fabrics, colors, and cuts. Although I had hoped he would have pushed me harder in deciding, he wanted to make sure that the Tuxedo I was buying was what I wanted and something I would be comfortable. After dozens of measurements being taken, I ended up ordering a hand stitched midnight blue mohair tuxedo with black satin peaked lapels, a linen shirt, a pocket square, and a bow tie. After ordering my tuxedo, I learned that many clothiers who advertise their suits as being bespoke are actually made to measure units which are outsourced to Adrian Jules. In fact, it appears that Adrian Jules and another whose name escapes me, are two of the last firms who produce custom clothes for many of fine shops around the world. Although there are still some places in the world where a suit may be entirely constructed in house from measurements made by a tailor, there is a very good chance it is being sent out to Rochester. At Adrian Jules, it was clear that they controlled every aspect of the creation of your suit, and were in fact making you a bespoke garment. It took a few weeks for the suit to be ready for my first fitting, but I drove out as soon as it was. I tried it on, and the quality was unlike anything I had seen before. There were some fit issues on the first fitting which needed to be taken care of (then again, that is the purpose of a fitting) and I realized I wasn't very happy with the cut of the pants as they a featured a bit more taper than I was comfortable with. John assured me he would take care of everything. After a few more fittings, the Tuxedo was perfect. It felt fantastic and looked the same. Personally, I am shocked that there are so few reviews on here and the internet in general for this fantastic shop. If you're looking for a good garment, look elsewhere. If you're looking for the best, go to Adrian Jules.

Peter has a large selection of styles and sizes and fit. His sizing methods and tailoring are…read moresophisticated as they need to be for such bespoke clothing.