The customer service was very helpful. Allowed my son to get a suit on very short notice.read more

Still leaving my review. I've emailed, albeit, a while after I was offered to email the MW address,…read moreand I do not believe anyone has gotten in touch with me. I'm still waiting on some kind of interaction with someone. I will update my review once I spoken with someone from their customer service department.

My brother and I went to Trader Joe's and saw this store as we pulled in. The store is J Crew…read moreMercantile which is J Crew factory's brick and mortar store. The store was really nicely laid out and super clean. They had a decent amount of product including a large clearance section. We went when the whole store was 40% off and the clearance was an additional 50%. All of the salespeople were so incredibly kind. They helped us with the dressing rooms, signing up for their sales emails and giving us information about their clothing. When we went the store was empty except from us. I hope this doesn't reflect the success of the store because I cannot wait to go back to this store.

I came in with an emergency shirt and tie situation for a wedding and had literally 20 minutes to…read morefind a shirt and tie. THIS PLACE SAVED ME. TWO OF THE PEOPLE THERE HELPED IMMEASURABLY and I had a shirt and tie within ten minutes. The wedding was saved. Their kindness and their empathy saved me in a time of need. Thank you this awesome location!

Very insightful and helpful staff. Had a great experience with Carlo when shopping for a sport coat…read moreand suit. Great discounts! Thanks again.

I had to think long and hard, was this a 3 or a 4 star place. So I'll have to explain it…read more This is my go to for clothes. At least the first place I'll look for slacks, a suit or shirts etc. The staff is friendly and will help you find what you need and don't blink an eye if there is a return. finding such a staff member is becoming more and more of a challenge as the place, even on a weekend before the holidays, seems terminally understaffed. It may be smaller than the Macy's at the King of Prussia mall but it is laid out better and it's easier to find things. so why did I settle on 3 stars? Because of corporate choices that weaken the over all store. I'm not sure who the buyers think are coming here but a huge chunk of the men's ware department are slim fit. I ain't slim fit. Nor judging by how those don't seem to move are many of the customers coming in to a place that corporate HQ seems to think is being visiting by size 32 male models. Not only don't I buy this stuff, but it cuts down on what I can buy, because of space taken up by the slim fit, and it's almost a taunt-see what we have? you can't. They've also cut back on colors of casual slacks from the many colors they use to have to just a few, meaning I have less reason to look here and will go elsewhere. places on amazon can get other colors, like down brown, so more and more I'm shopping there . Lastly the kitchenware department seems to have gone all in on Martha Stewart. If you like her you're in hog heaven but i loath her and refuse to buy her stuff meaning, again, i have to look elsewhere for what i use to buy at Macy's. for the stuff i do buy here, it's great, the staff, when i can find them, are great. but more and more it's becoming a case of corporate management not caring what happens there.

Worst online service. Don't order from this store. I placed an order on 12/31/2023. Still waiting 2…read moreweeks now. No one will tell me where my order is. This is a disgrace.

Literally standing in line waiting for 10 min. To do a return. The woman ahead of me had a return…read moreand purchased. I am next and there is another register. The cashier tells the woman I am leaving it's 6:00 you will have to take your purchases NOT to the self check out but to the cashier that I am next in line for and need for a return. I have never seen a cashier leave a customer half way through meeting their needs to leave because it's their end time!!!???

I ordered shorts online for my husband and they did not fit. I took them back to the brick &…read moremortar store. I had to walk to the farthest corner of the store to return which isn't good for a senior citizen (77). Imagine my surprise to find out the store couldn't credit my PayPal account (where I had paid them). Instead I was offered worthless Kohls cash. I was told two things at the store; one was to request a prepaid label (found out Kohls does NOT provide prepaid labels) and the second was that Kohls online is a different entity from the store. I came home and called customer service. After spending a total of 21 minutes on the phone with a rep we demanded to speak to a manager who said I should ship the items back. I took the items to my local shipper to return and now I'm out $15.50 ($13.00 for shipping and $2.50 for packaging). I will never shop at Kohls again

I'm a pretty loyal fan of Eddie Bauer, and have been visiting this store for years. Excellent…read morequality of clothing. My complaint is the staff. They used to be welcoming and helpful. The current staff can best be described as frantic! They are frantically restocking, and barely look at me when I ask a question or at the checkout. There are 1 or 2 other people in the store at most! I picked up a nice jacket yesterday and asked the associate to confirm the sale price. He didn't even look at me while answering. It was still a bit expensive. A short comment like, "that's a really warm jacket" would have clinched the sale. Instead, I left the store.

I walked in a while back for a black polo shirt (something nicer than just a logo tee) and since…read morehave been on their e-mail list. I enjoy looking on-line at the articles of clothing (even though I can't afford the stuff I choose to look at) anyway, I get thise-mail telling me my $10 gift is expiring on the 4th...I guess I should check my e-mails more often, this was the first I'd heard of it. Well, I was planning on being out and about, so I stopped in and went to the discount shelves and found a twenty dollar LED lamp on the 50% off shelf. So, I got that, FREE...ALOT brighter than the battery powered lamps from my childhood! Friendly, attentive service, the type of clothing I like. I like it here ALOT!

Very recently became aware of an issue between a cashier and a customer where the cashier was…read moreaggressively rude, disrespectful and made derogatory comments to the customer using entirely inappropriate verbage. Management was brought in and pretty much did NOTHING about the cashier's behavior. I do hope that cashier has been terminated. I will NEVER shop in Kohls again based on the lack of management's immediate response. Talk about reverse racism, if it was the other way around, I guarantee a bigger consequence would have been given and the cashier would have been removed. I gave it a 1 star so I can get this posted, but really deserves none...

Kohl's has an Amazon returning station at Center Square in PA. This was my first time returning…read moreseveral items. Liam the young male representative was so professional. You need to return items from your phone by finding the bar code etc. (sometimes this is difficult for older folks) The line was long and he was so patient with every single customer! Plus, I received a 15 percent coupon to shop at Kohl's. I am now confident returning my Amazon items. Way to go Liam!

Had such a bad experience in the store. My daughter was trying on jeans and said something was…read morepoking her - found a security sensor with the needle exposed. I took the pants with the exposed needle to the checkout and all the worker said was sorry - in such a insincere manner. What horrible customer service. The workers there just don't care.

The server was so good tech type jawn…read moreahahahahhahahahahahahahahahahahahahHahahHahahahahahahaahhahahahahahahahahahahahahaha

i love this shop. its so cute and the owner is super cool. shes very helpful when picking out…read moreclothes

I've been to the Benjamin Lovell store near Rittenhouse, and loved the selection and service. I…read moreneeded to do an exchange, and saw they had a store in Spring House so I decided to check it out. I had the good fortune of being helped by Nick - he was fantastic! So knowledgeable of the different shoe fits and styles, and very accommodating of my tons of questions. He answered all my questions, helped me pick out and try several different shoes, and we ended up finding a shoe that was incredibly comfortable and a great fit for my feet. He went above and beyond in bringing me a huge selection from inventory - even though the original shoes were purchased downtown, and I was just going to be exchanging them in his store. With people like Nick to help me, I'll definitely be back to check out the selection of shoes they have this Spring!

11/07/21 This was not my first time here, I continue to be a returning customer. I have always…read morereceived great customer service and today with Nick was exceptional. He was very personable, knowledgeable and very attentive to all customers. Always a great selection of shoes for men and women and a great addition to Springhouse, PA. Thank you Benjamin Lovell Shoes! Jennifer K.