Went into Boot Barn to get a refund on a pair of defective boots. I called the manufacturer the day before to explain the situation and they said to return the item to Boot Barn to get a refund. They even gave me a confirmation #. Anthony who I believe to be the manager would not help me at all.... Even with the confirmation # from the manufacturer Anthony was down right rude, and very combative.... To the point that he told me to leave or he would call the police. Will never buy anything again from this establishment. Their loss. Iwill now buy all of my boot footwear online. If I could I would give them a -5!!!! Terrible customer service to say the least. read more