Great service! The woman working the day we were there was absolutely amazing! My Dad has a lot…read moreof health problems and has very limited mobility at his ripe age of 78 years old. He also happens to have an extremely big foot and is very hard to fit. They do have an excellent selection of shoes to choose from, but it just wasn't in his size because of his "BIG FEET". She was so nice that she actually took the shoes out to my van so he didn't have to actually walk in the store, which was above and beyond the call of duty! It was so nice of her to have such excellent customer service! Prices seemed to be in line with the quality and brand of shoes. Great place and well organized!

Very big selection and I formed!…read more Came in for repairs on a 30 year old pair ... style is discontinued so really want to safe them. Cute design & layout inside. We weee greeted right when we walked in! About 2 week turn around.

I was asked if I needed help right away when I walked in the door. The young lady was very…read morehelpful, but I was looking for my Dad a pair of shoes and he wears extremely large and wide shoes. They didn't have his size in stock, but were willing to order some shoes in for him! The problem being is we rarely get to Lawrence, so it wasn't feasible to order them and we live 2 hours away. They have Clarence racks with shoes marked down quite a bit that are very worth the money providing you can find your size. They have a very large selection of different brands and styles of shoes to choose from. Great place!

If the shoe fits... seriously, this is an awesome store! This is a little gem of a store tucked…read moreaway on Mass Street in Lawrence, KS. My mother was in town from Louisiana and for days she complained about her shoes hurting her feet. I finally got tired of the moaning and kvetching and took her to Browns. They have a great selection in this small-ish store. So much inventory and it is all nicely displayed. The shoes are easy to find and arranged in a visually appealing manner. It was very difficult to decide which shoes she needed to try on. Within minutes, a customer service rep came to help us out. We did not have to hunt down someone to help us which seems to be the norm these days. Our "helper" was so nice and patient. He listened to my mom describe her aches and pains and he gave her several suggestions. He measured her feet and he found out she was actually wearing the wrong size which was causing her pain. He actually showed her where her feet measured so she could see the results of the measurement. He produced several nice pairs of shoes and she ended up buying two pair. She never complained of foot pain again. I believe our helper was named Vincent but not sure. He was amazing. He was helpful without being patronizing. He had a very good way with customers and he was able to offer help. You don't get that kind of assistance in stores anymore. Honestly, you don't. This trip to Browns was all about my mom. I did not need shoes at the time but when the time comes, I am headed to Browns without question. I am going to put my best foot forward and head downtown. Bottom line- great selection, friendly service, reasonable prices. The only negative is downtown parking but that is just a given.

Garry's has been serving Lawrence for about as long as I can remember, and although I've been a…read morecustomer off and on for years, was surprised I hadn't reviewed them. Came time to replace the shoes I work out in and I have a very specific brand and quite large size so never surprised if it's not in stock. Hit the jackpot today because I called and they had 5 pairs of exactly what I was looking for. Spoke to "Heather" on the phone, then she helped me once I arrived at the store. She was patience, friendly and thorough, insisting I really should try both on even though this was probably my fourth pair of this brand. We had a chance to chat about all things downtown Lawrence and I enjoyed the time spent with her. The store is well stocked and there's no pretense involved in the purchase, something that seems to come with buying performance athletic shoes. In all, the exact experience I was looking for in a retailer. Very highly recommended!

Simply the best running store around. With locations in Overland Park and KCMO, this Lawrence…read morelocation is the newest in the Garry Gribbles family. However, new doesn't mean inexperienced or poor service in this case. Staffed with an exceptional group of dedicated runners, they'll personally take the time to fit you with exactly the right shoe for your running style. I've bought two pairs of shoes there, my wife has bough one pair, and each time they've sat down with us and been completely ok with taking 30-45 minutes to make sure we get the right shoe. I fight shin splints and the staff able to quickly diagnose my gait style and help me select a shoe that proved to remedy my ailment and keep me running. Shoes are expensive, but Garry Gribbles constantly offers clearance deals and specials so you don't have to buy improper shoes out of budget considerations. Also a great place to meet other runners, they offer a pretty solid calendar of races and events around town. OH, and they stock my favorite socks in the world, Injini's, which just makes me all kinds of happy camper. They recently started carrying Vibram's Five Fingers, which perhaps seems like a counter-intuitive move for a running shoe store, but Gribbles is all about making your runs better and seems to have a service first, money second attitude. I can't recommend them highly enough, if you're a runner, walker, or person with legs and feet, you NEED to stop by Garry Gribbles.

Service is great as they always professionally approach a customer and allows them to browse if…read morethat is what they want or give immediate help if that is what the customer wants. They are almost intuitive. Weaver's has a great selection of quality items in every department. When you don't know where to start looking for something unique, just start at Weaver's and you will be done shopping around! Value and quality are the best.

Weavers should be in the Smithsonian. It's an old fashioned local departure store and it's charm…read moreadds so much to Lawrence. Even though it's old and local there are some very cool things in this store. Weavers has a wide selection of many different items- clothing, makeup, shoes, home goods, luggage. From the street it doesn't look that large but it's huge inside. So much packed in this store. I always love coming here because it's the kind of store that makes you feel special. There is a personalized touch to this store and they get to know you by name. The only drawback is the parking situation and it's not Weavers fault. Parking in downtown Lawrence should be an Olympic event. However, to get the reward of going to Weavers, you gotta brave the parking downtown. The prices are very reasonable and the merchandise is very contemporary. There's something for everyone at Weavers.

I wasn't able to spend long in the shop, but it's definitely someplace that I will revisit again in…read morethe future. It's small, but well curated and inviting. And, the staff is helpful and friendly. The layout was just a little confusing, since I wasn't sure if there was a back area to the store, or if it was just a storage area. But, agains, I didn't spend a lot of time inside.

From the owner: Building a beautiful future through accessories and shoes. We have a wide range of shoe prices and…read moreshoe designs. People love us for our colorful personality and creative style.

First time I visited was great. Young lady was very helpful, they had the shoes I was looking for…read more I purchased one pair. My next visit I was not so lucky. They did not have the shoes I was looking for or the newer version. Then the customer service with south, (not the same young lady). The person helping me got very nasty and threatened me not to buy the shoes i was looking for online. Hoping this person was just having a bad day, I sent my daughter to Ad Astra to pick out some shoes for her birthday. She experienced even a worst interaction with staff. As a young women, my daughter left feeling very upset. I have talked to a few other people including the person that recommend Ad Astra to me and this place has turned very ugly. There is way to many places to shop for shoes to put up with such poor service. Lost this customer, family and friends for life.

The service at Ad Astra is fabulous. Not only do they know shoes, they know feet. And as an "older…read morewalker," they treated me with respect.

Placed an order through them and sales representative knew exactly how to process my order. Very…read morehelpful and informative.

Unfortunately the two reviews previous to mine were spot on with the customer service. When I…read morewalked in I wasn't greeted by anyone, and I said to hello to one of the associates but he just walked past me like I didn't exist. Why work in retail if you don't like people? I'm honestly tired of giving my money to stores that hire people that don't like helping people, so I didn't. Although there were 4 other associates in the store, no one reached out to ask if I needed assistance. I really wanted a good winter boot and I couldn't decide between the Sperry's or Doc Marten's. I won't be returning to purchase either shoe, but rather going to the company's site and have it shipped to me. Thanks for nothing Famous Footwear(:

Aesthetic, nicely organized and coordinated store. Fun to look in, but realistically I don't see…read moremyself finding clothing here because it seems overpriced for the quality, much like most boutiques. But the store does have a cool eclectic mixture of different styles and trends.

Lawrence has its own style of being somewhat hippie, somewhat vintage, somewhat urban, and somewhat…read morefunky. At Eccentricity they try to mesh it all into one style, or at least into one store. What struck me first was the color coded sections, which I actually like because I'm picky. So I went to my preferred color choice and started combing the racks to see what they had to offer. Lots of jersey cotton designed into pretty, fitted tees and dresses. More modern selection of jackets and tights. They cross the line on some items, but they do call themselves "eccentric" so cowboy boots with plaid and fringe are A-Ok with them. They also experiment with animal prints (something that I've never gotten), and really colorful accessories (I mean, REALLY colorful stuff that might even make a gay man cringe). But overall, they displayed a nice selection of women's clothing that was eclectic and accessible to most. I also dug their jewelry section because it was a little different than most, focusing on chunky chains and big pendants. They didn't look cheap (well, they weren't cheap) but affordable and vintage looking.

The customer service representatives know me by name and that cannot be a good thing. lol…read more Everytime I go here I get exceptional customer service. I love shopping at Kohl's. I get such great deals and there is always a wide selection of products from which to choose. I love the variety and the value. They have everything from clothes, jewelry, housewares, shoes. I like the quality of the items at Kohl's, too. They carry established and proven brands which gives me comfort. I will never forget when my father passed away. I was out of town and I had to hustle to find something to wear. I went to Kohl's and found just what I needed. the process was quick, painless and I ended up with a nice outfit. I will always be grateful to Kohl's for helping me out of a tight spot. Quality, great prices, good service and awesome variety. Love me some Kohl's.

You had stuff in your store we found it and your store was clean and neat thanks for having it…read moreclean and neat our store in Topeka looks like a pigsty and your clerk was really friendly today and helpful the dressing rooms were clean thank you for that

It's all about customer service. Jill, the CS manager at the Lawrence store went out of her way to…read morebe helpful, friendly, and informative about upcoming sales, current store bargains etc. She then gave me an additional 20% discount on my already sale priced items which all totaled saved me $100! She clearly loved being able to make my day and I left there happy not just because I saved so much, but because Jill made me feel so welcomed and important.

Well, let me first say that I'm not a sporting type person. When I was a kid I used to play…read moreintramural basketball that's probably the closest I've ever come to being an athlete. Through the years I used to watch NBA championships and NFL Super Bowls that's it. The road the teams took to get there, I never really followed those roads I just always tune in for the finale's. That being said, the Kansas City chiefs won their third championship yesterday and I was very proud of them because I know how hard they worked for that. Due to this I wanted to purchase a jersey to commemorate their accomplishment. I looked online to see if there was a Dick's Sporting Goods near me and to my surprise it was one very close. So I came to this location 30 minutes after they opened for the day. I have never shopped at a Dick's Sporting Goods store before, so everything that I seen was new and fresh to my eyes. As I enter the store they had a huge sign stating that there was no discrimination allowed in the store and that everyone is welcome. I know that this sign clearly catered to the LGBTQ community and not necessarily to someone like me. I walked further in and immediately I saw the rows and rows of chief memorabilia and gear laid out for customers to pick and choose to their hearts content what they wanted to parade on their bodies or in their cars. As I went through row after row, I kept seeing the sizes of S, M, L, and XL. There were no plus sizes of any kind. Now of course it would be a Health nuts utopia to actually believe that every fan of the Kansas City chiefs was an extra large sized person or smaller. But if any of you have ever been to a game and looked at those people in those stands the majority of the people up there are from the flabby family to which I am a member. So as I rummaged through all of these shirts, hoodies and jackets and saw nothing that I could wear , I became more angry at the sign that I saw as I entered the store. How can you say that you don't discriminate when you know there are people of plus size that are Chiefs fans and you don't have anything to accommodate them. But I decided that I was shopping for my love of the team, not my love of the store. So as I wandered to the front of the store, I saw a table of chief gear and found a beautiful authentic Chiefs Tumblr and decided to purchase that. When I came to the register the lady actually had the audacity to ask me if I found everything that I wanted. I bluntly said, "no, because you have nothing here that accommodates people of my size. I guess fat people can't be fans" I must admit that she was quick to apologize, quick to assure me that more shipments would be coming in and to call before I come and they would surely try to hold a jersey for me so that I could purchase one. She did make an attempt to correct the situation as best she could and although I thanked her for being nice and I can appreciate the apology, in my mind it wouldn't even be necessary if they had thought of people like me in the first place. Her actions to try to correct it is sort of an afterthought of the company. I can't blame her for doing her job but I can blame the actual company for not making sure that they ordered sizes to accommodate all fans of the Chiefs. And the reason I know that they could've done this is that when I left dicks sporting good, I came home went online to fanatic.com and found a championship jersey in my size and placed my order. Brick and mortar stores need to really stop and think about why they are losing customers at an alarming rate. It's all about the customers and being sure that you have the supply and demand to meet the customers need. When you don't care enough to meet the needs of the customers, the customer will take their need to someone who can, which is what I did. So I guess when it gets down to it if you are thin, petite and athletic , This is the store for you. They will have everything to meet your desires. But if you're a person that carries on just a little extra weight, you might want to take your business somewhere else