Cancel

    Open app

    Search

    Boot Barn

    5.0 (1 review)
    Closed • 9:00 am - 9:00 pm

    Boot Barn Photos

    Recommended Reviews - Boot Barn

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    21 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Boot Barn

    Academy Sports + Outdoors - Buying another backpack since the Amazon backpack broke already

    Academy Sports + Outdoors

    2.9(35 reviews)
    0.3 mi
    •$$

    Store on South Americas…read more To Corporate Management,I am writing to formally report an unacceptable and discriminatory experience at your El Paso location (201 South Americas Avenue). As a 28-year Navy Veteran and current high school teacher, I was treated like a criminal during a recent online order pickup.I arrived to pick up a shotgun and a pistol that I had already purchased online. I presented my receipt, ticket number, and debit card for verification. The transaction was handled by an elderly employee wearing a black mask. This employee demonstrated severe cognitive difficulties, repeatedly losing his pencil, misplacing my ID, and completely disappearing for 20 minutes. The entire process took over two hours.Despite successfully passing the federal background check, signing all paperwork, and verifying the serial numbers, the employee ultimately refused to release my firearms. His only justification was that I verbally confirmed I bought a shotgun and a pistol--the exact items on my receipt. When I escalated the issue to the store manager, Karla, she blindly sided with the employee's irrational decision instead of correcting the situation.This behavior is completely unacceptable, counterproductive, and disrespectful to law-abiding citizens and veterans. I request an immediate investigation into this store's management, the termination of the employees involved, and a resolution regarding my paid merchandise.

    The great improvement would be to close the store. Have been to this store several times now the…read morelast few years. If you order/pick up in your car, it's great! Inside the store is the horror story. They stand around, while looking at you, and not asking if you need help, or just looking at you. Gun side is not more too bad and you'd be better off just selling guns/ammo/permits. The rest of the store is empty most of time and prices way too high. So I get it

    Photos
    Academy Sports + Outdoors
    Academy Sports + Outdoors
    Academy Sports + Outdoors

    See all

    SKECHERS Warehouse Outlet

    SKECHERS Warehouse Outlet

    4.3(3 reviews)
    8.0 mi
    •$

    I had some issues with a pair that was making some squeaky noise whenever walking. Ashley took…read moregreat care of me acknowledging the problem and providing me with a discount on another pair. I was not expecting such dedication and was pleasantly surprised by the value and approach to service. The selection in this store is great as the space is very spacious. In terms of value if you join their membership you get discounts and access to some great value! Thank you Ashley & team!

    I was in town and my trip was extended a little longer than I had anticipated. My current pair of…read moreSkechers had been one of my favorite pairs of shoes I've owned. It was like I was walking on clouds and I could use them for both casual and more formal situations. Unfortunately, they were seeing the end of life as the tread was gone and there was enough wear on the side that a hole was forming. Luckily, right by my hotel, I drove past a Skechers Factory Outlet on my way back. For someone who has become quite the Skechers fan, this place was a little piece of heaven. There were a ton of styles and sizes to choose from and they had a sale where if you bought one pair you got the second one half off. I quickly went to the section where they had "cooling memory foam" slip on shoes and got myself 2 new pairs. I had trouble finding a size but one of the sales agents quickly came to my aid and found the last one for me. If you have an account with Skechers, you can start accumulating points towards a gift certificate so be sure to have that all set up before you come and make your purchase. I believe for every $100 you spend you get $10 to spend on your next purchase. Love this place and if I had more room in my suitcase I would have bought more!

    Photos
    SKECHERS Warehouse Outlet
    SKECHERS Warehouse Outlet
    SKECHERS Warehouse Outlet

    See all

    Up & Running

    Up & Running

    4.0(3 reviews)
    3.5 mi

    I'm not much for reviewing sporting goods stores, as I tend to purchase new running…read moreshoes...oh....once every couple years or whenever the tread on my shoes resembles the tread of used tires on a '93 Chevy Blazer. But I just had to give my two cents on Up & Running because...I just can't fathom how or why this location only has 1 review. In the last 2 years. This simply will not do. El Paso must be sleeping on Up & Running. This place is like the Macy's to our Walmart; which would make The Big 5 more like...the K-Mart to our Sears (you see where I'm going with this, right?) I know what you're thinking; "it's just shoes and stuff, right?" Here's the thing. The customer service is what separates this place from The Big 5s and The Champion stores that try to sell authentic, high quality running shoes. Because while fancy shoes are important, so is buying the correct shoe. I have flat feet which are also wide. So, imagine my surprise when the guy at the store informed me there were basically only 2 running shoes that would suit my needs. I wasn't offended by this news. What impressed me more than anything was his level of expertise. He had me walk in a straight line in socks only in order to observe my posture and stance. That's how he was able to recommend which running shoe to purchase. I've never had customer service like that in any other store. You can tell this guy understands what makes a good running shoe for the right foot. What I'm telling you all is if you're the kind of person who doesn't want to waste their time purchasing some half-assed $20 pair of fake running shoes you can purchase at Walmart and are in the market for some high quality running shoes (and aren't afraid to shell out some Tony Stark level cash), then I highly recommend you check out Up & Running. They'll have you...up and running...in no time (gawd, I gotta write some better material)! I'm giving this place 5 flat feet encased in well cushioned soles out of 5.

    Called them to order a pair of running shoes for the hubby as they are listed as a Brooks retailer…read moreto inquire about the Brooks "Split Size program". (Brooks is on of the only companies/brands that does this but you must order through one of their retailers.) The gentleman I talked to on the phone didn't know what I was talking about, put me on hold and then came back to tell me the only thing they could do would be to order two pairs of shoes. Um, no. I subsequently called another retailer in Colorado Springs (where we found out about the program originally) and had absolutely no issues ordering two different sizes for the price of one pair, giving me a military discount, and offering to ship them to me to boot. Up & Running needs work on their phone skills/customer service, as well as apparently on knowing their product and programs available for their brands.

    Photos
    Up & Running - My new brooks True Grit.

    My new brooks True Grit.

    Up & Running - Small store with a big selection and passion for their products.

    See all

    Small store with a big selection and passion for their products.

    Boot Barn - shoes - Updated September 2026

    Loading...
    Loading...
    Loading...