My daughter was in Dire need of an outfit to wear to her friend's Birthday dinner. Garyiana {GH}…read morecame to the rescue. She was very kind and knowledgeable. My daughter was super happy that she was there with a fresh pair of eyes to help us decide which outfit was best. She help my daughter pick out a beautiful dress and help her match her shoes. We will definitely be back for my daughter's homecoming outfit. Thanks for your time and patience Garyiana!

I bought 2 dresses and nude bra, I asked The cashier about the return policy and she told me 14…read moredays with a receipt. I said ok good because I'm not sure if I will need this tonight but if I don't open I will return it tomorrow. I returned the next day with the bra still in the unopened box and my receipt, she told me that I could not return it because it was a final sale item. I replied and said you didn't tell me that yesterday and she said well sorry. So I asked to speak to someone else and the next Lady told me that I couldn't return it because it was a lingerie item. How is a nude bra a lingerie item? I didn't proceeded to tell her how the same cashier told me I could return it yesterday with my receipt if it was unopened and she still said no. How do you tell people they can return stuff and then when they come to return it you tell them no after I already asked you. And note it's wrapped up in an unopened box.

While the clothes are very cute, the customer service is not good. When I walked in I was not…read moregreeted, no one asked me if I needed help nor did the girls working look up from their phones unless you have a credit card ready to swipe. It was a very uncomfortable experience and made me feel so unwelcome.

They've got a great selection of shoes! They also carry jewelry, some purses, and clothing. The…read moreclothes are reasonably priced. The shoes can get a little pricy though. They host lots of jewelry shows there etc no was there today and it was a Tread takeover. The employees are super helpful and sweet. They also have someone come and do spray tans there every now and then. Keep it up ladies!

I used to frequent this store more often when it was only for women, but it's still better than…read morefighting the non-shoppers at the mall. Wednesday is usually the best day as they have coupons. The quality of clothing here is far superior to what you get at The Limited, but be warned that you may run into quite a few people in your same outfit. Overall, I have to say this is a go-to for work staples...as long as you never pay full price.

Rudest employees. Walked in the Towne Center store and stood in line at the register to return an…read moreitem while one customer was being helped. Not another soul in the store, but the manager on duty walks off after helping the cashier, leaving me standing there waiting. Why?!! When the customer finished her purchase, I was issued my refund and then told store was 40% off. Really? No "thank you," "can we help you find anything," nothing - just plain rude. Quality has gone down and not worth the pricing, and the absence of customer service makes shopping at BR a complete fail. Thank you, Banana Republic, but I'll take my business and money elsewhere.

The customer service is horrible. They know nothing about what's in their store ever. The selection…read moreis hit and miss. The value is not there. Even if you have a coupon, they don't let you use it.

This place has a great selection of shoes at a variety of price points. They have multiple isles of…read morewomen's shoes and a really good selection of men's shoes as well. They also have a small selection of kids/youth shoes. You have to look for the stuff on sale or clearance to find the really good deals. Also, make sure you download their app for access to a coupon. They usually always have a coupon on the app or in the newspaper for an additional 15-20% off, sometimes more! I always hit up shoe station when I come thru BTR.

Every time I shop here, it's the same experience! The cutest, trendiest clothes at a great cost…read more The staff is extremely helpful in helping me find exactly what I'm looking for.

This is a dangerous store for me because I love their clothes, shoes, and their accessories! Their…read moreprices are not that bad, especially when you see the four-letter word....S.A.L.E. Do I need to explain? I like their styles, colors, and game day colors. Even the layout of the store is inviting too! But if you're passing by the store, the window displays direct business in the store. That's my excuse when I come home with bags that say "Frock Candy." You really have to get in this place to try out their fashions - female sizes, but it does not define petite or tall, so you just have to try on their merchandise. If you follow them on social media, they put cute outfits together, so they do give you great ideas to "show out" for an event! They have trendy styles but also classic styles, so it depends on your attitude for that moment. So it's whatever you are into, you have your pick at this store. You have to freshen up your wardrobe! I get distracted by their "pretty shiny things..." Oh, did I tell you there's a sale?

I have never in my life met a manager so rude. I asked a question, which he answered but I didn't…read morehear him so I asked what he said. The way he huffed and rolled his eyes at me was unbelieveable. I wasn't going to write a review because I thought it was just me or maybe he was just having a bad day, but no. That wasn't it. I have friends who are faithful Loft shoppers, like me, and they've had similar experiences on different occasions. I love Loft and I spend way too much money here to be treated so rudely. Honestly, I don't know if I'll be returning to the mall location as long as he's there.

Alexa, Ali and Emily were the best in customer service I have experienced in a very long time in…read moreretail shopping. The store looked excellent and they all were very pleasant even at the closing hour. I am a long time Loft customer and I have visited many stores and tonight's shopping experience was by far the best. Charlita Eames Watkins

I love shopping here. It's quite pricey so I have to do it as a treat. But it's worth it to me to…read moreshop at a place that has realistic models, is in stock of sizes xxs-2xl, incorporates recycled plastic bottles into their clothing, and is B Corp certified. The clothing is interesting in shape without being frilly or playing into any fad fashion trends. The limited color palette of the store helps you make outfits easily. They have athletic, leisure, and athleisure clothes. The store is extremely clean, bright, and well-organized. The workers are attentive and knowledgeable. There are a lot of items on sale. I'll be back!

The best customer service , from manager to associates , clean and organized store, love the…read moreclothes, what more could one ask for ?

The minute I walked into this store I started smiling. EVERYONE working there were the kindest…read morewomen I have met here in Louisiana! Beverly helped me put together this cutest outfit! Yolanda and Deborah were just so complimentary and helped me get just he perfect fit. I am new to Chico's and new to Baton Rouge, but this will now be my go to store for clothes!

I like coming to this store. And since it close to where I live, I do so pretty often! It is very…read morewell organized and the staff is helpful and smiling always. Also love the style of their try rooms! Only gripe is it is hard to understand their sizing charts - they don't follow the usual sizes! Lol