Dr. Mann and her entire staff were incredibly kind, helpful, and compassionate when I brought my…read morevery sick dog in after she was diagnosed with chronic kidney failiure. Her previous vet seemed unconcerned with my dog's diagnosis, only suggesting changing her diet. Dr. Mann, however, went into immediate save-this-dog-mode from the very first visit. She took such excellent care of my little girl, but unfortunately she was too far along in the illness, and after a few weeks she died. The front office staff was friendly, upbeat, kind, understanding, and wonderful, just like Dr. Mann throughout the entire experience.

This has been our cat's vet since... well since he was a baby! Our cat does so well with their care…read moreespecially with Dr.Mann, we've tried going to other vets closer to our location but they've denied us by explaining our cat is too anxious (like hello what pet isn't anxious at a vet) and it has never been that case with Happy tails. It's super easy to get scheduled in with them, typically they'll get you to come asap or they can work around your schedule. They were very nice enough in the beginning to have us do installment pay (me and my partner were a little tight on money at the time) and ever since then they've gained our trust fully! 100% will always go to this vet hospital and my cat approves them.

I contacted Renton Veterinary Hospital over the Thanksgiving Break, also during the time they were…read moreclosed for an emergency. I needed documents for my pet insurance claim and I requested a rush. Renton Veterinary Hospital--on non-work days, provided me with exactly what I needed. We've been clients since we first got our dog and we will stay that way. Thank you for your obvious love of animals and your integrity and kindness.

My 16-year-old dog had a stroke and was suffering. This was not my regular vet, but my regular vet…read morecouldn't find a place in their schedule to put my friend out of her misery! Renton Vet Hospital could, very last minute, and did! THANK YOU SO MUCH! You made what was a devastating experience so much less traumatic! They were kind and compassionate, were clear in how they might help us and gave us the time we needed to say goodbye. We will never forget that.

Our precious dogs, Bella and Olive is a client of Eastside Veterinary Associates for more than 2…read moreyears now and I can't thank them enough. We've been coming in and out of their facility for couple of months now because of an ongoing health issues of my English Bulldog, Bella. Bella has been in different procedure but they kept me informed about every step, explaining in detail and answering all my questions, which truly put my mind at ease. I am so grateful to the entire team for their outstanding care, expertise, compassion and professionalism. Dr. Martha Cook will take time to check on Bella via phone or email and I genuinely appreciate her for that. Again, thank you Eastside Veterinary Associates for all you do!

Called the vet to request a quote for a spay. Provider refused to provide any estimate or range…read morewithout scheduling a required exam. This process makes it very difficult to shop for a provider if every vet requires an exam before an estimate can be provided. Definitely will be looking elsewhere.

I have been bringing my cats to Renton West for over 20 years…read more They are compassionate and trustworthy.

My little dog Sophie always shakes when she knows where we're going. However the doctors and staff…read moreare so good with her. Speaking of staff- Tiffany is wonderful. Over the years she has been so helpful, caring and following up with information from the doctors. She also is so patient and caring with nervous doggie parents. GIVE HER A BIG RAISE !!!!!!

I would not trust this clinic and its staff. This is bear our 11 year old Bernese Mountain dog mix,…read morewe have been going to Spring Glen her whole life. After many calls later to the clinic and our poor Bear in pain they finally told us we should take her to the emergency. We later found out they had results dating years back of her kidney health declining that the emergency clinic showed us.

I moved to the area about a year ago and have had bad vet experiences elsewhere. My one cat kept…read moreyowling at night since we moved and nothing would make him stop. I spent a few days researching vets in the area and decided to call Spring Glen. Dr. Smith saw us and was very thorough during our visit and listened to my concerns about previous issues I had with my other cat at other vets. Her and the staff were so understanding of my concerns and reassured me. The medicine she prescribed has helped my cat immensely and he's finally acting more relaxed and is not yowling in the early morning anymore. If my other cats need to go to the vet they all will be coming here. I'm so grateful for Spring Glen. Their front desk is very responsive and easy to get ahold of. I appreciate that they respond to any emails, texts, or phone calls usually same day or within a day. All the staff seem to enjoy their jobs and care deeply for all their patients.

We are new to the area so this was my first time bringing my pug, Gizmo, to this vet, and they were…read moreamazing! They were gentle with Gizmo while giving him his vaccines and listened to my concerns.

Just adopted a new pup and she needed a wellness exam, so thought we would give this Vet a try…read more Took her in and she is a little dog reactive and they were great with making sure there were no other animals around when we brought her in. The vet tech and vet were both great. We had to take her back about a week later (clumsy pup is good at running into things and cut her head) and they were able to get her in right away. Saw another vet and she was also great! Poor pup needs a procedure and they were able to provide a quote right away which is so helpful. The communication with this clinic has been great. I love that you can schedule online, text or call them. So convenient!

My puppy was having trouble keeping food down. We originally went to a er a mile away, we waited…read morelike 5 hours and gave up at that place and came here. I gave this place a call and they said they had a short wait. The front desk staff was really nice and helpful. The wait was short and the vet was so helpful, she definitely eased my worries about my puppy. Overall great experience

After sitting elsewhere for a long while, Kiwi and I ended up at Arrow Animal Urgent Care about 30…read moreminutes before they opened. When 8:00am rolled around, the door was unlocked promptly and in we went. Everyone we interacted with was friendly and welcoming, understood and respected Kiwi's anxiety and worked to make her feel comfortable. By the time we got home about an hour later, she was already starting to feel better. Thanks very much, Arrow Animal Urgent Care. You'll be first on our list the next time we have an urgent concern.

The staff was very kind and informative over the phone. I asked about pricing for checkup and spay…read moresurgery, and they answered all my questions. Their pricing for the feline spay surgery was reasonable, and procedure was pretty straightforward. Drop off the pet around 8-9am, and pick up around noon. There was a bit of a line during pickup because one of their machines was down, so they had to serve all customers AND answer the phone. It must've been quite busy for them. They gave detailed instructions for aftercare, as well as the pain & antibiotic medicine. I think we found our kitty's new regular vet. :)

One of the most traumatic and negligent veterinary experiences I've ever had…read more I trusted this clinic with my dog's life, and that trust was profoundly misplaced. Over the course of treatment, they performed four surgeries that were later confirmed to be unnecessary, putting my dog through repeated anesthesia, pain, and recovery for no legitimate medical reason. Their lack of proper diagnosis, poor judgment, and complete disregard for the physical toll on my dog nearly cost her her life. At no point were we given clear explanations, alternative options, or convincing medical justification for why surgery after surgery was supposedly required. Each procedure created more complications, more suffering, and more fear. What makes this unforgivable is that much of this could have been avoided with competent care, thorough diagnostics, and basic professional caution. Instead, we were met with confidence without competence, and reassurance that turned out to be dangerously wrong. The emotional distress this caused our family -- watching our dog deteriorate because we followed professional advice -- is something I wouldn't wish on anyone. Veterinary care requires trust, and this clinic shattered it. I strongly urge pet owners to seek second opinions before consenting to any major procedures here. Had we done so earlier, my dog may have been spared immense pain and trauma.

Brought my puppy here after eating a mysterious pill. They got us in right away. The front staff…read morelady was such a pleasure. And nurses and doctors had such good bedside manner. I've gone to another emergency vet before that was terrible and this place is the only place I'll go from now on! I cannot recommend this place enough. What a wonderful experience after a rough night.

I took my grandfur for his bi-annual check up. He is up there in years, and he has Immune mediated…read morepoly arthritis. So far he's healthy, able to walk still, but not able to hear anymore. He and his brother will be 14 in August, and my daughter spends a lot of money to keep him healthy. The assistant and doctor Devine are very courteous, and you can tell they love doggy's. Place is pretty convenient for my daughter it's just down the street from Her house. Kinda far for me, but when my daughter has to go into then office, granny to the rescue.

Ease of setting appointments, filing for pet insurance claims overall my pets are always very well…read morereceived.

I can't say enough good things about Pacific Heights. Our 13-year-old cat was diagnosed with…read moreseveral kidney/urinary issues in late November, and Dr. Rudolph has been the absolute best in treating her. She's super patient, informative, and kind above all. As much as we don't love having to go to the vet frequently, Dr. Rudolph and her entire staff make it so pleasant and non-scary every time. "Thank you" really doesn't begin to cover our gratitude to this team.