Weirdest experience here. Came yesterday, ordered a coco crush. It was awesome. Sweet, tangy, delicious. My friends not so awesome but he liked it that way.
Today I order another coco crush, and it's gross. Bland, it tastes like water. I give a taste to my same friend, he agrees its not the same drink.
Staff tell me they can't help me. I leave, upset. I come back, because I'm not paying for this. The second staffer offers to make it sweeter, maybe the people yesterday added extra pineapple juice... Okay.
I try it, it's also gross. Sweeter... But still gross. There's no flavor. It's bland. It's a different color than the other one I got.. But it's still not something I'd pay for.
What upsets me most? The first staffer telling me they're not allowed to fix the taste. No offer to make me another, refund, nothing. Just, I can't help you if it's the taste.
Huh?! I've worked in food, retail, and my own business to know... This is horrible service and even worse consistency. read more