Still waiting on my rewards money. I had to do backflips to get the first part and I'm still $50…read moreshort. Robbers.

Braxton's customer service was a breath of fresh air he covered everything I needed to know and…read moreeverything I should expect. In and out in less than 30 for new customer.New to Woodland go see Braxton at Astound.

Horrible service. We just over back to Woodland and got their service for home internet. First 10…read moredays internet probably worked 3days and have to keep calling a person to fix, they come and say the internet is coming to their line but they don't know why it doesn't come to our devices inside. We replaced modems, tried renting theirs too and that didn't work, tried changing cable that didn't work, the connection would be constant intermittent and that is after they said they have put up more lines in the area and updated their software/tech. Put of one month we probably got at the most 10 days of internet with a very bad connection. I couldn't work, we couldn't watch TV. Internet is a utility in this age. Think that you don't get electricity inside your house and tech says but we have connection outside your house in the line and we don't know why your house doesn't catch the electricity Do not get their service, if you do I wish you very best of luck.

DO NOT DO BUSINESS WITH THEM! They are nothing but scammers…read more I got convinced into picking xfinity over them because they would equate the offer. $40.32 a month , installation and a one year contract at that rate. 6 months later they raise my bill to $90.32 WTH!!!! Not only that but I was charged for the installation which they said I wouldn't get charged for since xfinity wasn't going to charge me. Whatever it was already installed and I didn't want to waste my time on the phone so I just paid for it. 6 months later and $90.32 a month. I call confused as to why they're charging me so much and no help? They don't know why someone would compare their price to xfinity. I'm livid ! Had I gone with xfinity I wouldn't have had to deal with this crap. I know they're a smaller company and I'm all about supporting smaller businesses but screw this place for screwing me, specially during these times when people are struggling to get by. I lost my job due to covid and now I have almost $300 to pay for 2 months of internet. Which I am NOT going to pay. I will send the $40.32 for those 2 months that my payment wasn't made and cancelling my internet. Clearly I am not the only one who has dealt with their amnesia of forgetting what they agreed to. 1 year for $40.32 just like xfinity was offering. I will take you guys to court for being thieves !

Afes has been the internet service of choice for people that can't deal with the likes of AT&T or…read moreWave in the Woodland and surrounding area. If you live in areas that doesn't have internet service like Capay Valley, Yolo, Sutter and Colusa Counties. they offer Wireless High Speed service which is awesome because I do not have a landline. When i have problems calling tech support has always solved my problem quickly. I talked to, I think his name was Richard was quick to solve my problem and took the time with me. I didn't feel rushed and was professional and courteous. I know this internet service is a small locally owned business so having a staff covering the hours they cove is amazing. Downtime is no worse then the big guys. Since we should stay at home because of the freaking Covid-19 virus have high speed, wireless, reliable internet service is a MUST. So to the Afes team, John, Richard and Dusty great job!

I live way out in the country and had spent two years without internet, when several other…read morecompanies couldn't connect me. After discovering AFES, they assessed the situation, came out, and hooked up our home with no problem whatsoever!! Dusty was extremely friendly and explained the setup process so that I could understand. He also showed me how everything worked so that I could troubleshoot and be informed if I needed to call in. I am confident that if I ever need assistance, they will be there! I highly recommend this family run business!

Internet service is good enough…read more Customer service is lacking. The owner, who communicates with customers, is impatient and discourteous.

I loved the idea of a small company. It was wonderful not being put on hold for a lengthy time and…read morehaving a more personal experience. I really appreciate supporting local and smaller businesses, the reality though was that the actual speed that we received due to living further away in Nevada County was sub par. We ended up upgrading to the most expensive option and still the quality, even when speed tested by Om Soft was quite low and not fast enough. Unfortunately because of our requirement for a higher speed for work, we had to cancel our service and go with Xfinity. We could have left with a good feeling and simply realized that we were too far for great service but what turned things quite sour was the canceling process. You must know that you have to give a 30 days heads up for cancelation. We began discussing cancelation with them and were working out the time as to when Xfinity was going to come out, weeks in advance and then Xfinity was backed logged and could not come out right away..leading us to extend our stay with om soft. When we did switch over and paid in full for the actual service days, we received a bill from Om soft charging us for another billing cycle, in which we did not actually use their service and were at that time, utilizing Xfinity, all documented and for a much higher speed and 39.00 versus 65.00. We have gone back and forth about this for the last year.. One employee will seem very kind and say that it is taken care of...only to receive a letter in the mail stating that this is a notice. Then I called back and finally offered to pay half simply to stop the nonsense...and another employee seems amicable to this arrangement and then another notice is sent. If you do want to give them a go, make sure that you live close by and make sure to give an advance cancellation at least 30 days in advance and I would recommend getting it in writing that you will not have any extra unexpected charges...otherwise it is a nightmare. The people in general seemed kind to an extent..but the stubborness to charge when service was not provided was and has been quite shocking.

The vast majority of the time when you visit University Wireless you get to deal directly with the…read moreowner, Frank, who is courteous, communicative, and dose quality work and bargain prices. He's been "My Device Repair Guy" for atleast 5 years now, and he has earned a 5 star review from every trip I've made to see him.. I'm consistently breaking my ancient iPhones in various ways, and he's always able to accommodate me, his repairs are always of good quality, and he even did some work outside of his wheelhouse customizing my Steam Deck for me and did a good job with that too.. I believe his establishment also sells used phones, phone accessories, phone plans, and cyrpto too if your into that sorta thing. Screw going to the national chain for these services, Franks the man, he's nice, he's local, he's got your back. Pay him a visit, give him a try, you wont be disappointed, then you'll have your own Device Repair Guy too! =]

I brought my Apple Watch to be repaired, I thought that my watch needed a new battery and a new…read morebattery is over $100. When I brought it in, the owner immediately put the watch on the charger and he says, give it a few minutes. The watch actually started to charge on his charger and I actually didn't need a new battery, it just had drained completely and it needed some time to start charging again. I was very grateful and thanked the owner for being honest and not trying to just take my money. I would highly recommend University Wireless.

I moved out to a rental home in the hills of the east bay with the spottiest of internet coverage…read moreand virtually no cell signal. Outer Limit Wi-fi has been a life-saving alternative to bigger satellite internet companies. So thankful they exist. Internet upload/download has far exceeded the alternatives in a rural setting where wired internet has not been made available yet!

I had another Satellite provider that wasn't working out well. I switched to Outerlimit over a year…read moreago and a happy customer. We have had them install 3 additional services including cameras on our remote Delta properties. They are responsive timely and customer service oriented. I highly recommend this company to anyone in the market.

The service was great - until it wasn't. TLDR my connection has been down for a day and will…read morecontinue to be down for even more days. This week my connection started dropping at least 50% of packets. I called right away on Wednesday morning at 9am. They said the ONT needed to be replaced and that they would ship one out to me that day and that I should expect it the next day. I asked if I could pick it up, or any other option to not be down for a day and they said there wasn't. They shipped the ONT UPS Ground Saver from Santa Rosa, it won't be here until Friday at 9pm at the earliest so I called back twice and they said there was nothing they would do to help me. They also said that if the ONT doesn't resolve the issue I would have to wait for a tech appointment which would be another few days. --- Update: Sonic came through and dispatched a great technician, Guillermo, today who brought a new ONT and did extra work to make sure everything was working. I'm back online and very happy again.

My transactions with Sonic have resolved since 2017. I remember there were a lot of issues since I…read morewas the first person in my building and they had to rewire and configure everything. The speeds are some of the highest with fiber optic. It is true that I can reach a real local person within minutes. All pluses so I have stayed.

Brandon Carabez is a fantastic employee. Helped us in several ways and solved all our problems…read more He was wonderful!

Was told that T-Mobile has active promotions. As of today, 2 weeks of free wi-fi and $55/ month fee…read morefor 800 GB upload/download speed. When asked what our other options would be outside of the promotion, Alex stated "Well you can go to AT&T and pay hundreds of dollars for the same service." Perhaps he could have made us aware of what our normal cost would be without the promotion instead of a sly remark. Then again, according to Alex, T-Mobile sets promotions out of nowhere and when a new one is set, the previous one ends without notice. AT&T has 1gb plans that are comparable in price and actually much cheaper. Save yourself the trouble and deal with literally any other wif-fi carrier. Horrendous service and even worse "transparency" if you could even call it that.

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my…read morehome. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!