I took my phone there to get it unlocked. They did everything and then some to get unlocked and…read moreusable. Plus got another phone case from them. Thanks guys.

They were friendly and efficient and they charged what I would assume to be a reasonable price.read more

Sonia helped me add my phone to an existing line on Christmas Eve and was super calm, cool and…read morecollected under pressure. She literally had to call my phone provider because they gave me the wrong account number 3 different times before she called. She on top of that, was with us for an hour. She literally was the best person to deal with at the store, went over rates before adding me to a line, gave a detailed explanation of any charges that will be added before adding the line. This is something in itself I will state, she was extremely nice about and broke down well. If you're reading this. Thank you Sonia, i left a review here and through cricket.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Wilmington store today.

The woman who helped me was kind, helpful, knowledgeable, and an all around enjoyable person to…read moretalk to! She ended up scoring me an amazing deal on a new phone and explained the "catches" to me clear as day, so I knew I wasn't getting myself into more than I bargained for. She even went above and beyond and helped me fix and issue with my iCloud account that had been bugging me for some time. Note to managers-- it's cold in that store!! The staff and many customers mentioned it while I was there.

Went in and spoke with Heather about switching from Verizon…read more I told her I had 4 phone lines plus internet and I wanted to switch. She said they could pay off my phones. I said all my phones are paid for. She said, "then we really don't have anything". Wow! Now I don't work for AT&T, but I'll bet there were at least 8 other things she could have said to try and get me to switch. Oh well, onto TMobile.

I bought an apple iphone case at The Fix. It broke within a week while I was out of town. When I…read morewent back to exchange 2 weeks later, the employee refused. I had to push hard to exchange and they wouldn't do it without charging me another $15. I gave up and paid. One week later that case broke. Lesson learned. I bought elsewhere and I suggest you do the same.

Horrible experience. Do not go here. Went to get my screen replaced and the new screen kept going…read moreblack. Went to get the screen replaced AGAIN and he messed another thing up. I never write bad reviews but the experience was that bad.

First of all, the employees are nice. However, the service takes forever. Don't plan on getting in…read moreand out in a hurry. I dread it if I have to go in for something because I know I will be there for hours.

People are nice HOWEVER they must need more training. I can't even begin to explain the amount of…read morestress and strife it has been to upgrade my *backed up* IPhone 6s to a IPhone 8. First they couldn't get all my texts over and they didn't even restore my new phone to how my 6s was set up. I basically had a clean slate with my old pics and old contacts only. After I told them this was not going to cut it. I spent 2 1/2 more hours in there to get my texts and ios all set up. But I was then told as my pics and apps were still loading from the back up, that I could disconnect from the WiFi and it would use cellular to get those apps up and pics back. Well. Let me tell y'all, that was the WORST advice I've heard and I don't know if it was because they thought they did their job or wanted me gone. But. They obviously need more training. I will be back in today to attempt to correct the damage they have caused. Glad I kept my old phone because I essentially have a brand new phone that I can't even use and I can't even load the apps now on my own WiFi. I'm just so disappointed. It has NEVER been this hard like wtf.

The team at ATT in Mayfair solved a wireless connection problem that the help line technicians…read morecould not! Friendly, knowledgeable and efficient ... after running into total frustration elsewhere, you came through, I can't thank you enough!

Layla is absolutely wonderful, so sweet and helpful! Her service was amazing! I would love to come…read morework with her again!

I spent hours trying to get my phone to work and was just about to give up, but I decided to give…read morethese guys a try. 5 minutes. That's the time it took for them to fix my phone. Don't be dumb like me, go here first. They are super nice and very knowledgeable. Also, if you don't already know about it, and you own a verizon phone, I would highly recommend the pageplus service too- so much cheaper, same coverage and no contract. These guys can get it all set it up for you. They also had a nice selection of phones for sale, so the next time I need a new (used) phone I'm checking here first. Great place!

My son broke the screen to my iPad mini so I decided to try this place out based on the reviews…read more Everything was great at first but home button was placed back in properly and not the buttons are all stuck and the screen turns off all the time. My iPad is ruined and barely works as before and all I wanted was the screen fixed now nothing works correctly.

Deceptive business practices! My niece got a phone from them on January 16th. By January 21st the…read morephone stopped working. The store refused to honor the warrantee and replace the phone by claimed the phone had a scratch on it. Ummmm....no, it really doesn't. They are circumventing Boost Mobile Corporate policy by refusing to replace phones that show even the slightest amount of normal use. The only way for a phone to show no wear is to never take it out of the box! Have already reported them to Boost Mobile and getting ready to report them to the BBB and FTC.

This location is a lot better than the oleander store. The one bad thing is there is never enough…read morestaff , you have to wait a minmum of 20-30 mins why there are people walking around and what seems to be nothing. I will take this store over oleander any day even if I have to wait a little longer.

Don't waist your time with phone or account issues here. They'll just tell you call costumer…read moreservice.... They provide no help and won't help you call with their direct number to Verizon's costumer support. Don't waist you time nor gas...