I went in to get a service plan and they offered me a promo saying they would give money towards my…read morenext phone and I could trade in my paid off phone. Turns out it's really a finance plan and they really didn't communicate that upfront. I really wish they did because I wouldn't have gave up my perfectly good iPhone 15 Pro Max plus for the 17.

Pleasant and helpful atmosphere. Never feel rushed. Always have my questions answered.read more

What a disappointment. Beautiful store in a great location, lots of product on the shelves... Feels…read moreextremely sterile because you can't take anything off the wall without having a salesperson hovering over you. Definitely not like how Verizon stores used to be. But what was really disappointing was I have a business account and I've had a ton of trouble with transferring information from my old phone to my new phone that was replaced under warranty. I spoke to Verizon over the phone and they told me to come into the store, where the person here can help me and when we were done they would take the unit and ship it back in the pre-stamped FedEx box. When I explained what I was here for, the salesman seemed disappointed that I wasn't there to buy things.. I'm assuming they work on commission. And just completely gave off the attitude that they had no interest in doing anything. So they walked to the back to go ask their manager and of course the manager had no interest coming out front. When the sales been walked back out to talk to me. He told me I just have to ship the box back and there really wasn't anything else they can do. Not a huge issue with shipping the box back through FedEx, but just the whole vibe with feeling like if they are not making sales then they don't want to help Was really off-putting. I have a business account with many phones and this type of scenario where it should have been an easy customer service win that shows me why I choose to pay more for Verizon services than other cell carriers is worth it.. ended up just souring me. Good chance when my contract's up here in a couple months we're leaving. Real. Bummer.

Honestly, if it wasn't for the price of service, Verizon would get 5 stars from me…read more I had a great customer experience in store on Sunday at this location. Few people in front of me when I arrived but was still pretty fast. The staff was friendly and professional, knowledgeable and quick to answer questions. I was in and out in about 20 minutes including the wait time. They had what I wanted in stock and I was able to get it setup quickly. I've had Verizon about 20 years because the service level has always been high. I just wish they'd have a more competitive price on services. I've tried another service once, BIG mistake as the cellular availability and connectivity was a joke. Guess that's why Verizon charges more lol!

Ty was so helpful and had a great attitude! I always come to this spot for any phone troubles and…read morewill continue to do so!

I recently inherited an iPhone 11 Pro from my teenage daughter who not long ago we bought her an…read moreiPhone 14. Of course, the 11 did not come usable. It had a cracked screen and the "2" zoom camera is busted. I feel like although this is the case, the 11 is a lot better than my iPhone 8 which I have had since 2015. I tried to reset the phone back to its factory settings, but it was frustrating that I got phantom typing and many frustrating glitches. I decided to look on Yelp and see what the best-rated iPhone repair we is in Temecula. JI repair was on top of the list. It's located in Murrieta and I gave them a quick call. The person I was dealing with was professional and knowledgeable about the repairs. I feel like with investing a little I would have graduated from the eighth version instead of spending more money. Long story short, I stopped by the shop and they offered to replace the damaged screen with a high-quality screen protector and make a repair on my busted camera for only $140 instead of spending $700 or so for a new version. I didn't feel too confident at first about this phone working again. I was surprised that JI did an amazing job and it came out as if it were brand new again. Everything is operating as it should be with no issues at all. The work only took three hours and the price is quite affordable. The technician was thorough with their delivery. Provided the service as expected. I will certainly come back to JI again for all my mobile repairs.

Bobby the owner was the worst customer service i have ever experienced. I dont even know how he…read morehas all these 5 star reviews!!! Let him denie he does not know who we are!! Brought iphone 6 plus, and i paid $160. And we were dumb enough to tip you. Worst service ever phone is still broke and i was asked to lie to apple from Bobbys wife, To get my phone fixed the right way. All ive asked for, "is to fix it". And you "claim your a pillar of the community!! Which i have grew up in for past 30yrs!! You should recieve no stars!! Have texts and reciept to prove all this. Called for weeks with no answer. How can you run a business with no accountability for your work performance or what you claim to know how to repair.

WOW is everything of how prepared and knowledgeable very…read morekind and compassionate and fixed my computer in one hour I would recommended him to anyone Dianna Woodley

Fixed my tablet charging port with ease; good prompt service. Seems they're $60/hour…read more Good Good Good Good Good

had an excellent experience with We Fix! They were incredibly efficient, fast, and helpful in…read moretroubleshooting my iPad issue. The team quickly diagnosed the problem and had it fixed in no time. Their professionalism and attention to detail made the entire process smooth and stress-free. If you're looking for reliable and speedy tech repair, I highly recommend We Fix!

This is our to go place! We've had a few repairs done here and I recently had my iPad's Pro 12.9…read morebroken screen repaired, and James- the technician who handled the job absolutely exceeded expectations. From start to finish, the experience was smooth and professional. Quality: My iPad screen was literally shattered, although the back side remained somewhat untouched (thankfully due to the cover) After the repair the screen looks flawless now. As a fellow engineer I know how difficult this task is--no dead spots, no touch issues, no discoloration. It genuinely feels like a brand‑new device again. The technician clearly knew what they were doing, especially considering how delicate iPad Pro screens can be. Efficiency: The turnaround time was impressive. They diagnosed the issue right away, explained the repair process clearly, and had the screen replaced much faster than I expected. No unnecessary delays or upselling. Value: For the quality of work and the level of expertise, the price was more than fair. I left feeling confident that the repair was done right. Final Thoughts If you need an iPad/iPhone screen repair, Phone Tech is someone you can trust. Skilled, efficient, and professional--exactly what you want when handing over an expensive device. I'm extremely satisfied with the results and would gladly return for future repairs. Thank you!!

So extremely helpful. Called on Wednesday to replace battery that I thought was pushing screen out…read more Scheduled visit for Friday, upon arrival, I was told it was not the battery but rather the after market screen hurting my phones performance and why screen was not setting flush. I had reservations about replacing screen as it was more expensive but instead of just pushing screen replacement on me.......he changed out screen to a new one, stress tested with YouTube and hotspot and showed me it truly wasn't my battery but my after market screen. Great work, great communication, great business! Will recommend to anyone in the area!!!

I'm in a Red Zone or else I'd still be with them…read more Everything, a great one stop shop. I'm hoping they will expand the range so I can dump Direct TV and Frontier!!!

Why do I gotta wait in a que to return equipment? Glad I left this service provider. Not efficientread more