Solid customer service and friendly staff, very helpful. Replacement parts leave a bit to be…read moredesired. I'll preface this with the fact that I am planning on ditching this phone as soon as the new one comes out, and I just needed something cheap and easy to carry me until this September. If that sounds like you, these guys are the right choice. Had these guys fix a cracked phone (front and back) and, while quick and affordable, the replacement parts are rather low quality. Back glass seems perfectly fine, other than the fact that my MagSafe charging isn't as secure as it once was. I had major issues with my screen after it was fixed but the staff were quick to help me out, even gave me a most of my money back for the display (I had already taken the phone to apple to get an OEM screen put on, and could not get them to give me the screen from these guys to return for a proper refund; all in all I'd say this is fair). All in all Id recommend these guys if you need a cheap quick fix so you can still qualify for apples early upgrade program or a trade in promotion, but if you're looking for a long term repair, it's best to go to the apple store for genuine apple parts that'll last you. Hopefully soon the Right To Repair movement will reach a point where all of these small business owners can get their hands on genuine parts for proper fixes and we can stop relying solely on a tech giant like Apple for our repairs and give our money back to the local guys.

this is the worst store to go get your phone fixed that they will overcharge you break your phone…read moreeven more and expect for you to be OK with waiting and getting you when you were in the store before guy at the front desk has no customer service skills. He has a really bad attitude and I don't think he should work there.

Sonny was amazing! He repaired a severely damaged iPhone in about 30 minutes, and did not try to…read moresell us things we didn't need. As a result, we will always come here for our phone needs in the future. A+++

From the owner: Xtreme Wireless Inc provides unlimited talk and text plans, cell phones, and accessories, and phone…read moreand computer repair services in North Syracuse, NY.

Shattered the back glass on my iphone. The gentleman was super helpful and kind. He explained the…read moreprocess of fixing it to me. Price was extremely fair and reasonable and they did a great job. Will be returning if I have anymore phone troubles.

From the owner: Flash Fix Mobile is the top choice in Syracuse, NY, if you are looking for a cell phone repair…read morestore. We understand the importance of getting your phone repaired quickly and affordably. Our team will work closely with you throughout the device repair process to ensure that your phone is back in working order as soon as possible.

These are the best mobile device repair techs in town. Don't be fooled by the hole in the wall…read moreappearance of the shop, these people are like old school computer repair techs, not fly by night mall kiosk guys. They take the time to really understand how all the latest devices work, and they do an amazing job of fixing them. On top of all that, they care about their customers, and really give you the best deal they can, while maintaining quality. And they don't try to up sell you on unneeded repairs. I went in for an iPad Pro 12.9 screen replacement, which is no easy task. They did it perfectly and in a reasonable amount of time. 5 months later, the screen had an issue that turned out to be a manufacturer defect, and despite it being out of warranty, they would not let me pay for labor on the second repair. Stand up guys, great technical skill. I would definitely take any device I had to them again.

I didn't actually have work done here, but that speaks to what a good business this is. I came in…read morewith a defective keyboard/sticky keys on my MacBook. They easily could have taken my $300 or so for a new keyboard, instead the employee made me aware of an extended warranty I was eligible for, and recommended I send my MacBook into Apple. I ended up getting the repair done by Apple free of charge, and am very grateful that they didn't take advantage of me. Will be going here for any future repairs and recommend it to all for honest service.

It's not the store it's the company in general, I switched over from T mobile to save money, and…read moreafter months I still don't know how much my bill regularly is going to be , I have phone issues that AT&T and Apple says nothing is wrong, ( but I'm going through screen protectors) 9 so far since March 18th I'm trying to figure out how to go back to T-Mobile, I wish I never changed

Went in...was told by a blond haired woman I have to sign in and wait to talk to someone regarding…read moremy issue.she took all my info....then I sat down and waited and then saw someone else come in and sign in. A worker who just got done with a customer then walks over and proceeds to help that person Instead of me ....who signed in before. I complained to the woman who acted like I was being silly. Uh no...I was actually following the system they set up...they however dont seem to understand the concept behind the reasoning of signing in. Other than that the guy was helpful with my questions but over all at my times at this location its clear none of them would ever cut it at the Apple Store.