I was going to check out us cellular because I was tired of dealing with issues from my current…read morephone company. I walked into the store, and there were two associates sitting around talking, and neither of them greeted me. I don't let it bother me, but shortly after standing there glancing at a few things, I ask for assistance. The petite girl with short black hair and a somewhat funkier style dropped something on the floor that looked to be an e-vape and/or marijuana pen. Myself, along with many other parents with teenagers have helps themselves educated on what to look for to keep our kids from falling into the same habits. She quickly picked it up and put it in her pocket. Then the other associate she was chatting with finally asked me "can I help you with something?" She almost sounded mad that I needed to be helped. There was one more associate in there who didn't even look up at us once. I once again decide to stay and ask the questions I needed answers too before switching carriers, but after about ten minutes of unhelpful conversation and vaguely answered questions I gave up. Overall I found the employees were unknowledgeable about the products and cell service, they were unprofessional and unhelpful. Not to mention, later that evening, my son who was in the store with me approached us on the couch and showed me this. The two associates who were unable to help me that day. Seems as if they were too busy talking about their weekend activities than working or making a sell.

This is the best tech repair service I've ever found. I needed a new phone battery and got a prompt…read moreresponse to my inquiry from Brian at iprotect. He told me the cost and that it would take 45 minutes. It took exactly 45 minutes as promised and I found out he could also replace the battery in my Apple Watch though it would take 24 hours. The service was just as efficient, done sooner than promised, and both reasonably priced. I will definitely return here if I need other personal electronic services!

First of all, THIS PLACE IS AWESOME!!! The owner told me on Saturday that the cracked screen on my…read moreiPhone would be $216.16 to replace. I had called other services in the Joplin area and they were at least $100. more. So, I go in too iProtect this morning and the owner looked at the screen and told me it was the screen protector. Then he replaced it at NO CHARGE!! If you have cell phone repair's I HIGHLY RECOMMEND iProtect!

Took my ps5 here to have the HDMI port fixed. They sent it to Florida and was there for 57 days…read more They sent it back with now an overheating issue and did not refund the initial $70 charge to have it looked at. Would absolutely not reccomended this place to anybody for any service at all. Terrible experience and terrible business practices.​

DO NOT COME HERE. Terrible place to get something fixed. They claim they fixed my issue, im still…read morehaving my issue, said they cleaned it but when i was picking it up i called them out on it saying it wasnt even cleaned that there was still dust in the fans, the tech tried saying it was stains from me smoking but i dont even smoke. i had called since i left my pc there for a week, the person who answered said the tech didnt start on it til the day before then called me 30 mins later saying my pc is ready to be picked up and its fixed. terrible place and full of liars.

I wish there was a negative star. We recently switch services and was told we would receive a…read more600.00 Visa card because we were coming from Verizon. We were also told we could tether my tablet like I did with Verizon and I can't. Service with AT&T is horrible as we travel from Kansas to the west coast and everywhere in between. Avoid AT&T period and especially this store. The mgr just makes excuses none of them seem to care about customer retention but as a profession in the horse and rodeo industry I will tell everyone to share our experience.

This is the worst customer service I have experienced at an AT&T store. The worker was very rude…read moreand did not help. He clearly did not want to be there.

Talked to us cellular and t mobile wanting to switch, didn't like the sales people they just wanted…read morea big check. Came in to Verizon and talked to jagger booth. he just wanted to make my experience a great one! Went above and beyond and convinced me to stay with Verizon even made my bill cheaper! Service was so good I downloaded yelp just to show how thankful I was with this experience!

This is the WORST Verizon store in the world. Rude employees that are disinterested in helping…read more Plus, they wanted to charge 35.00 to grandfather data from my moms old phone to her née one that we bought on the My Verizon app. They squeeze every penny out of you they can. I'll never go back to that store. I got on Verizon Customer Service on Twitter and they walked me very patiently, through the process of swapping info to new phone and activating it.

If I could give a negative amount of stars, I would. Went with a friend to get her iphone screen…read morefixed. They told her it was $49.99 and would take an hour and a half. Long story short, 6 hours later and at 10:30pm we finally left the mall with a phone that THEY broke. They completely screwed up the inside of it. The lock button no longer works and they caused the battery to swell. They ignored us the entire time we waited. Even after the mall closed. Until the end they said they broke it and that my friend needs to buy a new battery. THEN HAD THE AUDACITY TO CHARGE HER ALMOST $100 WHEN THEY TOLD HER IT WOULD BE $49.99!!!!!! They are the WORST. They are evil people and have no idea what they are doing. DO NOT TAKE YOUR PHONE HERE THEY ARE CROOKS.

Just had fantastic service at this location. Tyler, Katrina and Ashley (in training) helped me with…read moreall my questions, cleared up my misconceptions in regards to my data usage (no one had explained it over a year ago when I changed my plan) and alleviated my fears of having a ginormous phone bill and having to shut it off. I've been a US Cellular customer since 1999 and this was my best experience ever! Parsons, Kansas store employees are terrific!