Copied from my google review:…read more I brought an iPhone 14 in here for repair for my boss a few weeks ago. The screen was completely shattered and we wanted a new screen. $375 later for an 'apple certified' screen that isn't actually apple certified, the phone just reboot itself every 5-10 minutes. I brought it in again and they redid the screen and said there was nothing wrong with that they did and everything was fine it had to have been a different issue. I took it to a different repair shop, and that repair shop just called me after having the phone for a week. This repair shop lost one of the sensors when putting the phone back together. Instead of letting me know and fixing it, they told me multiple times it was fine. I have a very strong feeling they scammed me. Edit in response to the owners reply: I asked the other repair shop if it was likely to have happened when the screen broke /just to give your company the benefit of the doubt/ and their repair man said it was highly unlikely and the only way he has ever seen that piece completely missing (not just broken) was via improper replacement. He followed up by saying it was either thrown away carelessly upon removal or torn and your repair man thought it was okay to return the phone without it. He also let me know you did not add new waterproof adhesive and just used what was left on the phone to stick the screen on. Not only that, but over 10 screws were ALSO missing from the inside of the phone. Every single step of this repair was met with carelessness and an inability to do ones job properly. Just responding to a google review is not enough. I do not want a discount off of any future services as I will absolutely never trust you or your company with a thousand dollar device ever again. Call the number left on the voicemail to remedy the situation, don't extend a discount that will absolutely never be used. You can do a partial refund of the exorbitant amount I paid to get back a paperweight.

Brought my iPad in to get the screen replaced. Charged me $120 to replace and when I got it back it…read morewith the replacement screen, it was all scratched up not even a new screen for $120. Ok whatever at least the screen works now. 2 days later I'm watching on the iPad not even touching it and the screen goes all wacky just like the first time. I brought it back in because I was still in the 15 day warranty window they've provided after replacement. I take it in and the owner tells me "I can fix it for $80"....but wait it's only been 2 days since replacement so it should be covered by warranty. "No that's only if the screen works but the buttons don't" wait what the screen is still messed up without any fault of my own doing. " I can replace the screen again for $80" hell no I am not getting robbed of my money twice! Might as well have bought a whole new iPad by this point, waste of time and money. Do not go here for any screen repairs, my situation didn't get better, it got worse. ZERO STARS.

I was treated with kindness, respect, and courtesy, which I very much appreciate. I needed a…read morebattery replacement and it was done.

What an ABSOLUTE DELIGHT this location is! I had an old iPhone Xs Max that was in need of repair…read moreand thought that nothing could save it or (even worse) that it would cost and arm and an elephant leg to adequately repair. However, I tell you T&E Repair came through with GREAT SERVICE AND SOLUTIONS people! I am super impressed as it was most satisfactory! "Jose" was the kind gentleman who set up my repair during my initial visit and then I saw another great employee named "Jesus" upon picking it up! These guys are so awesome! One of the most enjoyable aspects of my experience was the fact that I wasn't given the runaround with estimated costs (unlike other repair establishments I've visited). T&E quoted me PRECISELY what I paid at the time of retrieving my device--down to the exact penny and nothing additional. I highly recommend visiting this T&E Repair location on 53rd Avenue and Camelback! They know their stuff and keep their word with what is discussed! Truly a great experience and thank you all again!

Mike is Amazing! He displayed professionalism and compassion helping me locate and purchase the…read morehard-to-find tablet accessory today. I percent recommend The Fix located inside Walmart-Glendale. Thank you, Mike. ~JC

From the owner: The Fix is your go-to phone repair expert in Glendale, AZ, offering fast, reliable, and affordable…read moreservices to fix broken screens, replace batteries, repair charging ports, recover water-damaged devices, and more. Located conveniently inside Walmart Glendale, they provide same-day repairs using high-quality parts and skilled technicians. Beyond smartphones, they also repair tablets and smartwatches. The Fix ensures a seamless experience with quick diagnostics, transparent pricing, and fast turnarounds. They also offer protective accessories and phone insurance to safeguard your devices. Visit them today to keep your gadgets in top shape!

EXCELLENT SERVICE, HOWED UP LATE AT NIGHT ND Y OHONE IN PIECES and the gentle man in attendance…read moredid a miracle. he fixed my phone fixed some other issues and threw in a free screen protector. And he only charged me 70 bucks. Best phone repair service ever,i highly recomend it.

Excellent service! Went in for a screen repair was given a 45 minute wait time. Screen was replaced…read morein 30 min. Located inside carnicería novillo!

Listen I'm not one to write this but the workers are lazy and only want the money yk commission…read morespecifically mark helped a month ago and did not give us a pin put the wrong email the wrong phone line so wild told me to go an other store because they cannot do anything about it.

Always telling you to call out for customer service. Associates are not trained well enough to…read moreassist in store. I got y transfer pin and account number got the number transferred to AT&T and now there's "technical difficulties" and my phone is stuck without a line until open hours?? To charge $70 for a line and can't even get the line to stay on the phone bought there is ridiculous. If an associate screwed up and didn't get the line correctly on the phone they should admit and give compensation to customer.

Fixed my cracked screen that wouldn't turn on. Was fast and at a good price. Took them 25 minutes…read moreto complete. Would recommend.

1 Star -- If I could give zero, I would…read more I went through a two-week nightmare and five separate trips to Phone Doctor 59 after purchasing an iPhone 14 Plus for $450 cash on Nov 11. The phone started restarting the very next day, and things only got worse from there. Trip 1 - Purchase (Nov 11) Bought the phone. It began restarting on its own the next day. Called and messaged staff. Trip 2 - Drop-Off Attempt & Intimidation (Nov 18) When I returned to report the issue in person, the manager wasn't there, and staff refused to look at the phone. When I asked where I could leave a review, a women staff member told me that if I left a bad review, the manager wouldn't help me. Completely unprofessional and intimidating. Trip 3 - Actual Drop-Off (Nov 19) Finally dropped off the phone after more messaging. Trip 4 - Still Not Fixed (Nov 20) Staff claimed there was "moisture in the charging port." I picked it up, and the phone restarted again that same night. I messaged and asked for a refund. Trip 5 - Forced Exchange + $50 Upcharge (Nov 21) I came back requesting a refund. Instead, the manager took the phone, handed me a scratched, beat-up red iPhone 14 Plus, and walked away. Staff informed me I would not be getting a refund. I told staff I didn't want the color and that the IPhone appeared to have damage to it. The only other option was an iPhone 15 for an extra $50, which I ended up paying because I didn't want a damaged phone I didn't choose. No apology. No accountability. No professionalism. I spent over $40 each trip, FIVE trips, and even more money because of their faulty device. This business lacks honesty, customer service, and basic respect. I strongly recommend avoiding Phone Doctor 59. 1/10 -- would not recommend.