My review- change anything?…read more NEMO was a phone magic -worker!!! TRUE CUSTOMER CARE- TRUE PROFESSIONAL SERVICE!!! Every single time I come here I feel I am a respected and valued customer and they doctor my phone with the best treatment and care and also are very personable and I feel their care. They fix it in excellent timing considering each service and their prices are Completely reasonable and unbeatable. I am a loyal customer to iSupply and with good reason! Look no further. This is the place to get your phone taken care of with the best hands!!

They were so kind and helped with removing a piece of my charger that got stuck in the charging…read moreport! Nemo really came through!

I cannot believe that I was here for almost an hour. Remy was friendly, very helpful and knowledge…read moreas he tried to solve my issue with my watch and answered all my questions as I tried to decide what my next phone should be.

Brandon was so helpful!! Best customer service I've had in awhile, this will be the only Verizon I…read morevisit in the future

Literally switched to Verizon because of how bad their customer service was. Just awful.read more

The thing we wanted was to convert a prepaid phone number to a postpaid. We had gone to the AT&T on…read moreClearview and were told they couldn't do it. Called customer support and was told the only way to convert to postpaid was in store. So this time we called ahead to the Veterans store. They said it's possible. When we first got here, the place was very busy and we had to wait a while. That's not too big of a problem. They were nice about walk ins. When our turn came, we explained our situation and at first the person said they couldn't do it or didn't know how. At that point we literally were tempted to leave our carrier AT&T for good cuz of the discrepancy between what we were told in store versus customer support. But someone went back and asked and Ms. Carla Stamps came out and said she could help us. All of the issues were handled by her with no problem. She was generous and helpful and we are very thankful for the help. Someone should give her a raise because AT&T almost lost a customer if not for Carla.

After a brief moment (literally a week) with T-Mobile we switched back to ATT. I wasn't looking…read moreforward to standing at a kiosk in the mall for a long time (I know the process takes quite a while) but it made sense since it was across from the T-mobile kiosk (return phones) and across from Apple (buy phones). Luckily we were helped by Tony who was friendly, smart and got us through the process as quickly and painlessly as possible. This guy is the real deal.

Signing up for DSL with AT&T was an absolute disaster. To make a long story short, I was told I…read morewould receive my service one day. It didn't happen. I called and was told I would receive my service on one of two days. It didn't happen. I called and asked what was going on. Their system was down, not a good sign for an ISP. I called again. No one could tell me why I hadn't received service or when I would receive service. After spending over 2 hours on hold with AT&T that week. I canceled my order. Then I came crawling back. They were the cheapest service by far, and I decided to just wait it out with a new Zen attitude. Of course their system couldn't handle me canceling and reordering, so that took some more time with their call centers. I had to order a different service because the service they originally sold me wasn't available where I live, an impressive lack of competence for a multi-billion dollar company. The service I ultimately bought is slower and costs more, but it still was the best deal. Once I got that order in, everything went fine. I guess the moral of this story is that you get what you pay for.

Daniel was awesome! He fixed my issue and he was super kind. Incredible customer service!read more

Brought my ipad in to get the screen fixed about 3 months ago, it took a week no big deal because I…read moredidn't need it until i went back to school. Screen looked brand new, I was satisfied with the price as well. However be aware they don't have warranty for any physical damage (not sure what the point of even offering it is), screen was back to cracked after only 3 months of use. If I would've known that I would've just let Apple do the repair, so I suggest sometimes paying double the price is better if the repair will last you longer! Associates were very friendly though, and I did have a positive experience a couple months back when my iPhone charger broke off in the slot, they were able to remove it for me! I think this place is good depending on what the issue is.

Long wait times after scheduled appointment during weekday hours. Dismissive sales reps since I…read morewasn't an actual sale. Once I saw someone I was told the iPhone 16 battery I came in to replace wasn't even in stock so it was a waste of my time and resources. I love Apple and will continue buying their products, but not in a way that adds commission of this staff at this location.

I can see why this place has such low ratings. Probably the worst Apple Store I've been to. Waiting…read more45 minutes for my appointment. Don't recommend, slow service.

So, I needed to return my Router/Modem. The Airline location…read moreis closed, although the lady on the cox phone line swore it was still open. Service was fast, friendly.. Which is so weird for cox. Although I did have to unplug the lady who greeted me for 5 seconds and plug her back in again to get a new IP Address.. Nah, just kidding Cox. Overall, a good experience..

Look, smile, or greet me like you are willing to help me. Please don't look at me as though I am…read morebothering you or disturbing your day. You ask how I can help you, as if you needed help getting through your day better. When you were unable to assist with my request, I felt you wished I had never walked in. It's probably best to have one friendly worker than five I-could n't-care-less workers. Please close this place down and restart. Hit the reset button!

I went in to upgrade my iPhone 14 Pro Max to the 16 Pro Max. Adam assisted me with the process. He…read morewas extremely helpful and patient when I needed help with my iCloud account. Due to my lack of access to my account, the process took two days. Adam was just as helpful on the second day not only to me but all customers who had arrived while I was being served. Adam went over every single question I had and informed me that my plan was inadequate for my needs; so we upgraded the whole plan also. I have one small gripe with the process. I asked for a 16 Pro max and I received a 16 Pro. Now I'm adjusting to the smaller form factor. I'm not surely sure how that was miscommunicated, yet I'm overall elated with the new phone with Apple intelligence and the new plan. I hope Adam advances in his role due to his ability to communicate effectively with others and keep his composure with trying guests.

Austin is an excellent customer service representative. He was informative, kind, and extremely…read moreknowledgeable. I was nervous about working with T-Mobile but the service that Austin provided left me feeling confident and excited about our plan with T-Mobile. Will absolutely be coming back again!

AVOID THIS LOCATION!! I would give this location 0 stars if I could. DON'T VISIT THIS LOCATION! The…read moreone on Veterans is way better. I went in for a simple trade-in and left with the phone I didn't want and an extra phone line that I was told "wouldn't cost me anything because it was a promotion." It was late by the time I left and it took me a few days to realize - I hate this phone. I don't need an extra phone line and I pay extra per month to upgrade whenever I want. The manager Justin told me I could only return after 14 days and it had been 16 days so there was "nothing he could do." He gave me the 1-800 number so I sat in the parking lot and called. They said "the return policy is up to the discretion of the manager. We'll give him a call to see if he can extend it to 30 days." They called the store manager, Justin, and he refused. When they came back to the line, they apologized profusely. The corporate AT&T couldn't believe they have someone like Justin running this location. It's literally 2 days past their 14-day mark and they didn't even sell me the phone I wanted! Now looking at other reviews, I should've NEVER come to this location. Save yourself from rude employees and an even worse manager who clearly needs some training in customer service!

This is for the In-Store experts that have an office here:…read more My suggestion is to not do business with them. Myrtle came to my house on 8/17. She failed to port over one of my phone lines correctly. She typed in one of the numbers wrong. On top of that, she typed in my email incorrectly so that I never received a contact and she's not capable of fixing that. So I cancelled the phone line on 8/22 and again 8/30. Apparently I had to cancel both the correct and incorrect phone lines. I texted Myrtle all day Monday and in Tuesday I got a response that she didn't work weekends, On Tuesday 8/23 I went to another store and they explained to me that the "in-home experts" were at this store but they go home 4:30ish, On Thursday 8/25 I came here & spoke to Landon, Myrtle's boss. He wouldn't take my phone either. Myrtle did contact me and we made arrangements (all of this is by text) to pick up my phone today 8/30 in the morning. Well this morning it became this afternoon. I told her I had to take my dog to the veterinarian this afternoon and work and I wouldn't be home until 8 pm. She informed me that per Landon she couldn't do it until this afternoon (she called it evening but since she said she gets off at 5:00 I believe she meant afternoon). Tomorrow is the last day I can return the phone to AT&T to get credit and I feel as if they are attempting to scam me and force me to keep the phone. Myrtle e

Incredibly fast service at a fair price! My phone got wet, because I'm an idiot, then got locked…read morein a reboot cycle doom loop. He fixed my phone while I had breakfast next door. Absolutely life and sanity savior!

Awesome service. Quick turnaround. Installed my screen protector as well. Best dudes in townread more