Be careful doing business with them. They were supposed to unlock my phone but only lasted 2 months…read moreunlocked. The unlock is supposed to be permanent not only 2 months. They didn't want to give a refund and they wanted to charge again to have it unlock again. Be careful. They will take your hard earn money and rip you off

went in today to get my iphone 14 pros battery replaced and charger port replaced was very…read moreaffordable took one hour i'm pretty happy with my phone now this place was great

They did it again for me! Had an issue with my iPad and they fixed me right up! I can't see ever…read moregoing anywhere else!

From the owner: At Professional Phone Repair Service, we specialize in fast, reliable, and affordable phone repair…read moreservices in Duluth, Lawrenceville, and throughout Gwinnett County, GA. Whether you’ve got a cracked screen, battery issues, water damage, or software glitches, our certified technicians can restore your device quickly and professionally. In addition to expert mobile phone repairs, we offer a wide range of accessories and the latest smartphones at competitive prices. As your trusted mobile phone repair shop and accessory store, we’re committed to exceptional service and high-quality parts to ensure your device works like new. Visit our shop today for top-notch service or call us for quick repairs you can count on.

The salesperson applied a screen protector to my daughter's phone, told her she needed it even…read morethough she already had one, then charged her $28. He was rude and called her a liar when I asked for a refund. He gave me the runaround for 20 minutes. Tried to refund me $10 instead of the $28 he charged. Stay away from this store!

got my phone repaired here twice. both times the screen had performance and display issues such as…read morelines through the screen when it was lit up, screen would freeze to the point i would have to restart the phone. Also the placement of the screen seemed to not fit for my iphone 15, it was not flushed against the frame and stuck out about 2mm looking as if it was floating on top of the device itself. Which leads me to my final issue. Due to the fact the screen replacement was not flushed to the device frame, I completely shatters within in 2 months of the last time I repaired a screen with them, this is WITH THE SCREEN PROTECTOR. I was charged over $300, the product was not worth that amount. DO NOT GO HERE. I even asked them when I picked up my phone if they use the same screens as apple and if they were apple certified, they said yes which was not true considering apple has strong materials that make up the phone. My device even had an error saying it was not an apple part and was not installed correctly. With that said, save your money, go to apple or learn to do it yourself.

Nadir fixed my phone in 5 minutes-cracked camera lens and screen protector no wait…read more I'm going into my closet and digging out my other phones and bringing it to him!

Excellent customer service. Got my iPhone display fixed in under 20 minutes at a very affordable…read moreprice. Highly recommend!

I visited April 10, 2026 while on my work break and the service person had me done within 20…read moreminutes. My phone works perfect! Excellent customer service. I hope I do not have to revisit due to a broken screen, but if I do I will definitely use Cellular Depot. Thanks once again for great service.

Got in contact with them the day before. I drop by. Dropped phone off. Back in the time frame they…read moreproved. Screen looked new and in operating condition. Thanks.

I had a pleasant experience this afternoon while visiting this store. The gorgeous specialist at…read morethe counter who's name I believe he said was Ammon answered all my questions and completed the repairs I needed done to my phone right there in front of me in less then 30 minutes and the finished device (that I'm posting from) came out totally exquisite. I can't even tell it ever was damaged.

This place is awesome, they do customizing and detailing for almost every device of mine. I had my…read morehome desktop evaluated and maintenance. The cashier was attentive and heard all my concerns. The best part was the first rime visit discount I received

Went to get a charge port replaced in my iPhone 6s. Within minutes of walking out lc the store,…read morethe microphone on the phone no longer worked. I returned to the store to get the issue resolved and it was not. I ultimately took it to the Apple Store, where they indicated that the microphone was no longer repairable, and the phone would have to be replaced. All told, here's what $88 at this store got me: 1. An iPhone unable to make phone calls, making it essentially useless 2. A bill for $360 for a replacement from Apple Stay FAR FAR away!

I decided to get the battery on my iPhone swapped out instead of upgrading to a new iPhone & I…read moredecided to give this place a try. The gentleman, who I assume is the owner, was very friendly & informative. He changed the battery on my iPhone in about 20 minutes. Days later, the battery is still working very well & performing like new. He changed the battery for a great price & was very gentle with my device. I would recommend.

Amazing repair store！very nice staffs and very professional. We went two store before this one and…read moreboth of those place can't solve our problem. Luckily we got here!

5/6/2025 David and Ivan were great. My battery was replaced…read morein less than 20 minutes and I had a nice conversation with David. He has been there 15 years. He was extremely helpful and gave me a new case for my phone. He told me the Samsung A models were built to be discontinued in the future and it would be best if I were to get an S23,24 or 25 when/if I decide to get a new phone. He said the A models only last 2 years which is correct. He told me I could bring my old phone in and transfer the data from it to my current phone or if I wanted to wait until I got a new phone, they could transfer the data to it too. Said it would take about 30 min and cost maybe $65.00.Love my new case.

I wish there was an option where I'm not able to put any stars. Let me begin my rant…read more.. My Samsung Galaxy S III screen broke and I called Monstrous to repair it. They told me that it will cost $125 and approx 5 hrs to repair. Initially I thought the time and price was fair but not great. Due to time constraints and the convenience of it being down the street, I obliged. Upon receiving my repaired phone, I noticed SEVERAL and I want to emphasize SEVERAL chips and scratches along the interior part of my phone where the glass fit. I brought this to the attention of my sales rep and of course he pretended as if he had absolutely no idea what happened. He proceeded by asking his repairman what happened and he acted as if he couldn't care less. Later I noticed dirt and dust underneath the glass and they just said, "well, you know...we have to find a way to repair the glass. I never noticed anything being there before." WOW. What a response. He eventually took $20 off of the repair cots. Nevertheless, avoid this place at all costs.

do not take your phone here for screen repair they will mess your screen up and when you take it up…read morethere to get it fixed they'll blame their bad work on you and will not fix their mistake! bad customer service and bad management