Consistently crappy service. Great selection and I would love to shop here but every time I come…read morehere I am appalled by terrible staff that works here. Today I came to buy shoes. As I know exactly what I want, I instructed sales person which shoe model I want to try but the sales person could care less. They brought wrong shoes told me they don't know about display models I inquired about etc. Delivering shoes and answering questions seems to be too much for them. Damn it. Nice store - but I will not set foot in it

When I was a victim of credit card fraud, the manager went above and beyond to help me. They didn't…read morehave to do that and I am grateful for the kindness.

Nicely stocked, friendly staff this what I expect from REI…read more Only suggestion is to increase front desk staffing as the wait times can be long due to their chatty team members. Place can be packed during sale events, bring your patience!

Great store with lots of offerings. Camping, hiking, bikes, dog supplies, shoes and not just the…read morehiking ones!!! The only thing better than offerings is the staff at this store! Really great staff

My husband and I were shopping for a few shirts, so we decided to walk into our local Nike store…read more When we walked in we notice the store was empty, and there were 5 to 6 employees in front and behind the counter chitchatting and laughing. Not one employee said hi nor asked what we were shopping for. We walked around the men's section looked at a few shirts and decided to leave and go Lululemon which is only a few stores down. Not one employee said bye! I see why no one was in Nike because they were in Lululemon receiving better service!

I was shopping at Nike for 25 minutes before I could get help from a sales associate. Once I…read morefinally got help and checked out, I signed into my app the sales associate saw my coupon and then mysteriously would not honor it. I have shopped there several times and usually have a hard time finding help. I don't think I will be shopping there again

Clean, spacious, and well laid out store. Good selection of high quality clothing and active wear…read more Service was kind. Complimentary hemming provided which takes about 5 days. Pick up within 6 months. Good prices and quality shopping experience. Well done Lululemon! 5 stars!

Even in chaos, this store moves efficiently! Shout out to the employees! And the customer service…read morewas great. Everything was in stock! Prices were.. well.. its lulu

Snotty salespeople . I can buy from any store online or another state as I travel often but I was…read moreat home for a week last week so stopped in the Athleta store in Alpharetta. The saleswomen had unwelcoming attitudes and actually one was arguing with me when I told her one item felt heavier on than another in different color (because the material was different) and then another proceeded to tell me this particular item would not go on sale any time soon and I should get it now and XS was the most popular size. (thats because vanity sizing is a joke but I digress) Well, I put the items back and said" Have a nice day!" I couldn't bring myself to purchase there. I just picked up the items at half the price online today while sitting at my place out here in Washington state. Ladies....your attitudes are terrible and I doubt I would use the Alpharetta store ever again. Big turn off. I am quite white btw..so this is not a race thing, this is an unprofessional thing. One salesperson was white, the other was black.

I went to the Avalon location to return an item that I purchased online. I was the only African…read moreAmerican in the store so one of the sales associates made it her duty to follow me around the store until I got to the cash register. I felt so humiliated and out of place. I will never go back to that store. Since then I have made all my purchases and returns online.

Went to get a new pair of shoes and Chase helped us. He was so helpful and made sure we got a good…read moredeal on everything. He went above and beyond to give excellent service!

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

Been coming here for the last year and about multiple times in a month. Dave's always has a solid…read moreselection of TCG's such as pokemon, Lorcana, sometimes One Piece. I primarily come through for pokemon as the selection from Vintage-modern sets are readily available in single sleeves to sift through. They're all marked very closely to TCGPLAYER prices so u honestly can't beat em Zack's always a super great help and he more-so deals with the pokemon side and Dave is one of the chillest owners who's always been so welcoming and he deals with the baseball/ sports side of things. In the reality of dealing with trading cards, he gives you upfront honest opinions on whether or not you can sell your personal collection and/or singles and the condition they are in. How you perceive advice is up to you haha, but one thing is they have always been pretty nice and whenever I come in bi-weekly

Either go to CARDSHQ, or ATLANTATCG. NOT DAVES…read more This store has a lot of the same problems bad card shops have, bad staff, no pricing on most of their decent singles, and just predatory buying and selling. I brought acouple of cards in, a nice rayquaza worth about 300, and was told that " This might be hard to move." Then was quoted a sold price on tcg player about 6 months back for 80 dollars. I then asked about another Pokemon card they had. The last solds on tcg player was about 180-200, so I asked if they can match tcg player last solds. The person then proceeds to pull up eBay and shows that he can match the lowest active, which was 300 dollars, ignoring the last solds on eBay was also about 180-200. I tried to bring up the double standards on how he evaluated my card, and how he did on his, and all he had to say was " We use tcgplayer when buying." Even if the last solds on eBay were that 300-350 range. Just don't come here. The sealed stuff is about 10-25% more expensive than if you just go to those other two shops less than 25 mins away.

One of the quickest & easiest online shopping experiences I've had. I ordered two folding tables…read morefor an outdoor event& within 30 minutes received my order confirmation & ready for pickup notification. Curbside pickup was just as easy. Within 5 minutes of checking in, a friendly associate brought out my tables & loaded them into my vehicle. I later returned one table & received the same excellent customer service. I was in & out in under two minutes. The seamless experience & outstanding service earned a repeat customer. I'll definitely be back to shop for my new patio chairs.

This was my first and last visit to the Academy Sports location at Perimeter Mall in Cumming,…read moreGeorgia. Employees in one department went on break at the same time, leaving the department completely unattended. I requested to speak with a manager specifically to address the lack of coverage. I was approached by an individual who identified himself as the manager, "Chris." I calmly explained what had occurred and expressed my disappointment. His response was dismissive, sarcastic, and lacked any concern or empathy. When I stated that I would be posting a Yelp review regarding the experience, he replied "thank you very much" in a sarcastic manner. As I turned to leave, he began calling my name loudly and aggressively. I exited the store. I later contacted Academy Sports corporate customer service and spoke with an individual named Sev, who identified himself as a Customer Service Supervisor. I explained the entire situation. He expressed concern and stated that he would call me back the same day. I did not receive a call back. When I contacted customer service again, I was told that Sev had emailed me. It was later determined the email had been sent to the wrong address. Once I finally received the email at the correct address, I was informed that he was too busy to call me. This experience gave the clear impression that my complaint was not taken seriously and was simply dismissed. Customer service at both the store and corporate levels was disappointing. For comparison, I have shopped at the Academy Sports location in Cumming, Georgia, and received excellent service there. Unfortunately, that was not the case at this location. I will not be returning.

I visited this location the day after the Chamblee/Brookhaven store, and the difference in…read moreexperience was wildd. Night & Day. The level of service at Perimeter is exceptional--thoughtful, attentive, and genuinely elevated. Every associate I encountered greeted me & greeted me warmly. I think it was Bethany who sold me on the membership, but she made the experience personalized, not forced or sale-sy. She started a fitting room for me while I shopped & I always love that. She also told me about the resale section and I got a brand new jacket at a sale price. I also always love that The gentleman in the shoe department was equally impressive, providing expert guidance that made my selection feel confident and informed. He was always there but still gave me lots of space; you get me. Much bigger selection all around compared to the Expressway and the sale items were still relevant. Overall, a refined and exceptional shopping experience. I'm already enjoying my new membership--thank you to the entire team!

Growing up in the PNW, I've been frequenting Recreational Equipment Inc. Co-Op for decades…read more Atlanta has several locations and some better than others. While they are much smaller than the Seattle's, they are more comprehensive gear shops around the Metro. This Perimeter REI is the best in our area. Sure, all Metro locations carry mostly same things plus or minus few inventory items / sizes. For me, it comes down to the staff and currently, this Sandy Springs REI has the most competent and attentive people. Recently, I ordered several hiking boots online and had to return one. I decided to return it to a store rather than by mail. I was educated on such huge staff knowledge differences on simple return process amongst local REI locations. It seems our consumer service level in most places have declined much in the past few years. However, as a Co-Op, REI has mostly kept up their service level even with my recent experience at another location. I appreciate Atlanta has many REI locations in a city that has very limited outdoor gear shops. One thing I absolutely find helpful at REI is their rock ramp to test the boots. Though when I was visiting many were shopping for OC sneakers. The staff here were more knowledgeable and helpful especially if you are early in your outdoor habits. Enjoy!

Michael fitted me for my irons. I hit the the two of my preference…read moreand he asked if I would try Srixon. well I bought the Srixon because I hit them 8-10 yards further and about 12 feet higher. At 71 years old that's 2 items I can always use. Thank You Michael!

My husband and I came shopping ready to purchase a new golf bag and a new wedge for his birthday…read more Due to our experience today, we felt the need to take our money elsewhere. The gentleman running the simulator desk was extremely condescending and rude. As a left-handed golfer, my husband already knew he would be running into limited selection, which is fine, however tried his best to demo available items to make a decision. Our first interaction with this individual was him yelling at us telling us we couldn't demo the new wedges. He didn't even bother to notice that we had 3 separate demo wedges picked out and wasn't planning on even trying to new ones out. He ended up liking a Callaway Wedge, and upon checking the stock, there was not one available. My husband simply asked if there would be any ability to purchase the demo wedge, to which we received an extremely smart ass response and sass. I've never quite experienced that much of a false sense of authority and lack of customer service skills. Most people would have used a different tone... something to the effect of hey unfortunately we don't sell the demo items, but I'm happy to try and find the item online for you to order or possibly at another store. Upon that type of response, we immediately left and will gladly be taking our business elsewhere. This was Sunday, June 14th at about 1pm and I wish we had got the associate's name. If I were the business owner, I would definitely be thinking about if this person is helping or hurting my ability to drive revenue and a positive customer experience.