Consistently crappy service. Great selection and I would love to shop here but every time I come…read morehere I am appalled by terrible staff that works here. Today I came to buy shoes. As I know exactly what I want, I instructed sales person which shoe model I want to try but the sales person could care less. They brought wrong shoes told me they don't know about display models I inquired about etc. Delivering shoes and answering questions seems to be too much for them. Damn it. Nice store - but I will not set foot in it

I went here to get a pair of sneakers. I love the selection of the way my shoes fit. The guy was…read morenice and friendly and helped me find the sneakers. I want would definitely recommend going to this location. I also went and got a jacket like a sports hoodie. Great selection price was affordable. Wasn't a long line at all praise moving and easy transition out.

Nicely stocked, friendly staff this what I expect from REI…read more Only suggestion is to increase front desk staffing as the wait times can be long due to their chatty team members. Place can be packed during sale events, bring your patience!

Great store with lots of offerings. Camping, hiking, bikes, dog supplies, shoes and not just the…read morehiking ones!!! The only thing better than offerings is the staff at this store! Really great staff

My husband and I were shopping for a few shirts, so we decided to walk into our local Nike store…read more When we walked in we notice the store was empty, and there were 5 to 6 employees in front and behind the counter chitchatting and laughing. Not one employee said hi nor asked what we were shopping for. We walked around the men's section looked at a few shirts and decided to leave and go Lululemon which is only a few stores down. Not one employee said bye! I see why no one was in Nike because they were in Lululemon receiving better service!

I was shopping at Nike for 25 minutes before I could get help from a sales associate. Once I…read morefinally got help and checked out, I signed into my app the sales associate saw my coupon and then mysteriously would not honor it. I have shopped there several times and usually have a hard time finding help. I don't think I will be shopping there again

Even in chaos, this store moves efficiently! Shout out to the employees! And the customer service…read morewas great. Everything was in stock! Prices were.. well.. its lulu

First off, I'll admit I walked into the new Lululemon in Alpharetta thinking it was just a women's…read moreathletic clothing store. . .boy, was I wrong! This was my first time shopping here, and I left with a super cute short and hoodie set that I'm already pumped to wear at a 5K work event in April. The store itself is fresh, clean, and stocked to the brim with options. The staff? Absolute gems (this is becoming my catchphrase). They were friendly, helpful, and even tossed out some compliments when I stepped out to show my boyfriend the outfit. After dropping 60 lbs this year (XL to M, woo!), hearing that the fit looked great felt like a cherry on top. I'm already planning to swing back for some longer pants next time. If you haven't checked this spot out yet, do it!

Snotty salespeople . I can buy from any store online or another state as I travel often but I was…read moreat home for a week last week so stopped in the Athleta store in Alpharetta. The saleswomen had unwelcoming attitudes and actually one was arguing with me when I told her one item felt heavier on than another in different color (because the material was different) and then another proceeded to tell me this particular item would not go on sale any time soon and I should get it now and XS was the most popular size. (thats because vanity sizing is a joke but I digress) Well, I put the items back and said" Have a nice day!" I couldn't bring myself to purchase there. I just picked up the items at half the price online today while sitting at my place out here in Washington state. Ladies....your attitudes are terrible and I doubt I would use the Alpharetta store ever again. Big turn off. I am quite white btw..so this is not a race thing, this is an unprofessional thing. One salesperson was white, the other was black.

I went to the Avalon location to return an item that I purchased online. I was the only African…read moreAmerican in the store so one of the sales associates made it her duty to follow me around the store until I got to the cash register. I felt so humiliated and out of place. I will never go back to that store. Since then I have made all my purchases and returns online.

Went to get a new pair of shoes and Chase helped us. He was so helpful and made sure we got a good…read moredeal on everything. He went above and beyond to give excellent service!

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

Been coming here for the last year and about multiple times in a month. Dave's always has a solid…read moreselection of TCG's such as pokemon, Lorcana, sometimes One Piece. I primarily come through for pokemon as the selection from Vintage-modern sets are readily available in single sleeves to sift through. They're all marked very closely to TCGPLAYER prices so u honestly can't beat em Zack's always a super great help and he more-so deals with the pokemon side and Dave is one of the chillest owners who's always been so welcoming and he deals with the baseball/ sports side of things. In the reality of dealing with trading cards, he gives you upfront honest opinions on whether or not you can sell your personal collection and/or singles and the condition they are in. How you perceive advice is up to you haha, but one thing is they have always been pretty nice and whenever I come in bi-weekly

I have ben collecting for 50 years and had my own shop i n Tennessee. One trip to this place tole…read moreme he was a crook!@!!! He also is very rude to customers. He had no idea what my background was and I just let him BS with somefar left field tactics. First words were you have nothing here but "TRASH"! One was a Deion Sanders SP1 that I sold for $75. It is a store I would steer clear of. I do not see how it is still open.

This was my first and last visit to the Academy Sports location at Perimeter Mall in Cumming,…read moreGeorgia. Employees in one department went on break at the same time, leaving the department completely unattended. I requested to speak with a manager specifically to address the lack of coverage. I was approached by an individual who identified himself as the manager, "Chris." I calmly explained what had occurred and expressed my disappointment. His response was dismissive, sarcastic, and lacked any concern or empathy. When I stated that I would be posting a Yelp review regarding the experience, he replied "thank you very much" in a sarcastic manner. As I turned to leave, he began calling my name loudly and aggressively. I exited the store. I later contacted Academy Sports corporate customer service and spoke with an individual named Sev, who identified himself as a Customer Service Supervisor. I explained the entire situation. He expressed concern and stated that he would call me back the same day. I did not receive a call back. When I contacted customer service again, I was told that Sev had emailed me. It was later determined the email had been sent to the wrong address. Once I finally received the email at the correct address, I was informed that he was too busy to call me. This experience gave the clear impression that my complaint was not taken seriously and was simply dismissed. Customer service at both the store and corporate levels was disappointing. For comparison, I have shopped at the Academy Sports location in Cumming, Georgia, and received excellent service there. Unfortunately, that was not the case at this location. I will not be returning.

Visited Academy Sports Outdoors located at 130 Perimeter Center West Dunwoody, GA…read more Ricky was our Team Member today and he was very knowledgeable about the various products in the store and his Customer Service was OUTSTANDING. I'd definitely recommend this location for ALL your outdoor needs. They also sale clothing and shoes. The value is pretty good in my option. It was Ricky knowledge about the brands and recommendations for me. Thanks Ricky!!!!

I visited this location the day after the Chamblee/Brookhaven store, and the difference in…read moreexperience was wildd. Night & Day. The level of service at Perimeter is exceptional--thoughtful, attentive, and genuinely elevated. Every associate I encountered greeted me & greeted me warmly. I think it was Bethany who sold me on the membership, but she made the experience personalized, not forced or sale-sy. She started a fitting room for me while I shopped & I always love that. She also told me about the resale section and I got a brand new jacket at a sale price. I also always love that The gentleman in the shoe department was equally impressive, providing expert guidance that made my selection feel confident and informed. He was always there but still gave me lots of space; you get me. Much bigger selection all around compared to the Expressway and the sale items were still relevant. Overall, a refined and exceptional shopping experience. I'm already enjoying my new membership--thank you to the entire team!

Growing up in the PNW, I've been frequenting Recreational Equipment Inc. Co-Op for decades…read more Atlanta has several locations and some better than others. While they are much smaller than the Seattle's, they are more comprehensive gear shops around the Metro. This Perimeter REI is the best in our area. Sure, all Metro locations carry mostly same things plus or minus few inventory items / sizes. For me, it comes down to the staff and currently, this Sandy Springs REI has the most competent and attentive people. Recently, I ordered several hiking boots online and had to return one. I decided to return it to a store rather than by mail. I was educated on such huge staff knowledge differences on simple return process amongst local REI locations. It seems our consumer service level in most places have declined much in the past few years. However, as a Co-Op, REI has mostly kept up their service level even with my recent experience at another location. I appreciate Atlanta has many REI locations in a city that has very limited outdoor gear shops. One thing I absolutely find helpful at REI is their rock ramp to test the boots. Though when I was visiting many were shopping for OC sneakers. The staff here were more knowledgeable and helpful especially if you are early in your outdoor habits. Enjoy!

Wanted to buy new irons. The staff listened to me, watched me swing my current 7 iron then Tony…read moreworked for at least 2 hours helping me find the perfect club. He went through steel/graphite shafts, lie options, club head feel by different brands, and bonus golf swing advice... Everyone was so helpful. Service regripped club while I was looking at clubs... Just got the new irons and they are amazing,.. Driver up next...

Your experience really depends on who helps you. We went to get fitted for a new set of clubs…read more There is nothing cheap about this store but then again there is nothing cheap about golf. Jay is an excellent CS rep. He took his time and did not rush our kid. When his shift was over we tried to get someone else to finish the fitting and waited on another associate for about 30 minutes before deciding to leave. So we came back two days later when we knew Jay would be available and purchased our new set and driver. If Jay was the only associate that helped us then I would give 5 stars.