I stopped in at 10am when they had just opened I needed a new battery for my iPhone. They advised…read moreme I needed to make an appt for TOMORROW because they were booked today! I had other business in the vicinity that took approx an hr. - I took a photo of the parking in front of the store at 2 different times. NOT A CUSTOMER in the store - what a joke!!!! They could've been finished with my phone battery change and still have had NO CUSTOMERS!!!!!! Never go there for service

Last Saturday we went in Simply MAC to purchase a MacBook Pro. 2 couples sat at stools with a…read moreclerk for over 10 minutes and no one said a word or greeted us as we walked around the store. It was if I were in a twilight zone rerun because even an employee left a side door with not a word said to us. We exited never to return and bought a new Mac Book at the nearby Bst Buy for a better price with 3 years of Apple care all I less than 10 minutes. If I could give zero stars I would. I have purchased from other Simply MAC stores in other states but this one is clearly of need to learn how to attend to people. What is strange is that all the seated customers and clerk didn't even speak to each other the whole time we were in there!!!!!

My mom and I came into this location with a few questions about her account that we couldn't get…read moreanswered with online/phone support. Noah was immensely helpful and patient, and we left with all our questions answered. Dealing with phone bills and accounts can be a bit overwhelming, but he helped us make sense of everything.

I am a Verizon customer, and my PUK Sim was locked in my phone. I read on the Verizon website I…read morecould just go to the store and they can help me unlock it. So I drove all the way down there for this rude employee telling me Verizon can't help me with that! He refused to even look at my phone at all. He straight up lied to me because I then called Verizon with their phone at the store and the nice gentleman helped me unlock it. The rep on the phone said any Verizon store could have helped me with this. Also, when I was on the phone he started this REALLY LOUD conversation with someone in the store right next to me so I could barely hear the rep on the phone. Zero stars...I will be calling corporate.

I traded my 3 year old phone in for a free upgrade to get a bit better camera. Nothing extravagent…read more Now I am being charged 30.00 per month and they keep saying they will fix it but it has been over a week. 2 different people helped me the day I was there and apparently no one has authority to fix this issue. No one has offered a solution but 'we are working on it'. Most reputable businesses stand by their word and have a manager in place to fix issues.

Service staff was awesome, took their time and answered all my questions. They bent over backwards…read moreand helped me with my broken phone and helped me with my new phone.

I went in there the other day because my iPhone was locked up. asking if they could fix it and what…read moreit would cost and they said if they could fix it while I was standing there, it wouldn't cost anything. If they would have to take it in I have to pay. I thought yeah right I've heard that story before however, when I got there, I stood there amazingly they fixed it while I was standing there. I got my wallet out to pay them. They wouldn't take my money. This is an amazing place came back again a few days later with myiPad. it had a little issue they had it fixed in an hour cost 20 bucks. I think this is a special amazing place. John Bassemier

They left the screws out of my 3 month old phone that I took in for a back glass replacement wish…read moreI'd just left it alone was in a case working just fine after about a week my phone started coming apart and shutting down every few minutes long story short had to buy a new phone

Went in there with an iphone bought for xmas and it was fubar, but CHARLES made everything all…read morebetter with his superior customer service skills!! By far the best metro in the tri-state area. I will definitely be back but I hope CHARLES is there to take care of me!!!

I have to say that I was really impressed with an employee there Betty Sue Martinez..She was always…read moresuper helpful..and very attentive and enjoyed talking to me like a person instead of just like other employees in various locations..that treated me like they were just trying to hurry me up and not customer friendly in the slightest. based on her attitude I sent quite a few employees and friends and family there to her location. Just found out today that she is no longer there..Unfortunate..may be changing my carrier to someplace that I can find another person with the same kind of attitude and appreciation that I found to be the quality there.Because I can assure you..the cloned.. just here to get paid for the hour robotic morons I have dealt with in many places just do not cut it with me.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Evansville store today.

From their mission statement: "...our mission is to be the local shop you know to visit for any…read moretech need imaginable." My tech need, is simply to have help setting up an iPad, along with some basic instruction on how to use it. This request was brusquely refused with "We don't do that." So much for "any tech need imaginable."

From the owner: Experience top-notch phone repair services at The Fix in Eastland Mall, Evansville, IN. Our skilled…read moretechnicians specialize in fast and reliable repairs for iPhones, tablets, and computers. From screen replacements to battery replacements, we provide high-quality solutions. Explore our extensive collection of mobile accessories and electronics gadgets to enhance your device. With a strong focus on customer satisfaction, trust The Fix for all your electronic needs. Visit our Eastland Mall location in Evansville, IN for expert repairs and a wide selection of accessories.