This business provides false information to customers as well as they broke my sons console worse…read morethan it was

I signed up for the Asurion Home + through the shop here in Evansville. It provides coverage of…read morebasically all your home electronics and doesn't require you to register or save receipts. The kids are always breaking game controllers or iPad screens, etc. Little did I know that my MacBook Pro would go out on me.... They replaced the logic board and put in a new battery. It took about 3 weeks in total after I dropped off at the shop and it was shipped back to my home. The plan also includes other services like at home tech installation and computer tune up or virus removal. Highly recommend!

My girlfriend & I went to this store to sign her up for Boost along with purchasing a new phone. We…read morehad done some research online beforehand, but this was still our first time signing up for a phone plan ourselves, so we were a bit intimidated to say the least. When we arrived, the staff eased our nerves by being extremely friendly and personable, and they made sure to treat us as people rather than a quota to meet. We also ended up spending half of what we expected to due to them explaining options that were better than what we had seen on the Boost website. The only downside is that we had to come from Owensboro. Hopefully KG Premier can bring back the location they used to have here! Overall, I would highly recommend coming here, especially if you're new to phone plans like we were.

I have been a loyal customer of boost for 15 years. Yesterday I went to this store to get a screen…read moreprotector for my new s24. They didn't have one but told me the s23 screen protector would work. It didn't get close to the edges even with my case on so I took it back in. The person behind the counter didn't know how to give me a refund. So today I went back in and talked to the manager he said that screen protector would work too and also they don't give refunds on accessories after the end of day. So he gave me a charging cord for the price of the protector. Said it was the same cost. Since they don't post prices I could only take his word for it. I'm seriously disappointed with this store and will not return to it.

Brooklyn is the best. She was extremely patient when we switched from her competitor who shall…read moreremain nameless. I lied, we switched from Sprint. The evil empire. But again, Brooklyn was the best. No one in my family could remember their passwords and she sat there and helped us through the whole process without complaint. In an industry that is full of young kids that consistently roll their eyes it was great to deal with someone that was completely professional. She answered all off our questions, as well as some of the staffs questions. If you need anything they carry ask for her.

Was sent there by another ATT store because they did not have what I needed. Some guy there said we…read morecan not help you "I do not known why thay story sent you here". He never listened to my story was rude and curt. Went to the Newburgh store no problem. This store is a poor representation of what ATT stands for. Guy was a jerk.

My mom and I came into this location with a few questions about her account that we couldn't get…read moreanswered with online/phone support. Noah was immensely helpful and patient, and we left with all our questions answered. Dealing with phone bills and accounts can be a bit overwhelming, but he helped us make sense of everything.

I am a Verizon customer, and my PUK Sim was locked in my phone. I read on the Verizon website I…read morecould just go to the store and they can help me unlock it. So I drove all the way down there for this rude employee telling me Verizon can't help me with that! He refused to even look at my phone at all. He straight up lied to me because I then called Verizon with their phone at the store and the nice gentleman helped me unlock it. The rep on the phone said any Verizon store could have helped me with this. Also, when I was on the phone he started this REALLY LOUD conversation with someone in the store right next to me so I could barely hear the rep on the phone. Zero stars...I will be calling corporate.

Caleb and Trevor were absolutely AMAZING! I just paid off my phone installment plan with ATT and…read morewent in the same day to spectrum to change my service over. ATT was trying to make me wait two days to be able to unlock my phone and they got it unlocked right then and there. They were both scheduled to be off when I came in but worked with me without hesitation and truly seemed happy to do so. I was so happy with the service they provided. I wish they were allowed to accept tips because they deserved it for going above and beyond! 1000000/10 would recommend either of them!

Every night about 6pm -4am the signal becomes unreliable. You can almost set your clock by it…read more Worth service I've ever experienced

Christina was very very helpful thank you for your amazing service made it very easy and…read moreunderstandable (:

on't work here unless you like to be wrongly accused of theft when there is no security cameras to…read moreprove otherwise and not get paid. They will take money out of your check without telling you anything if they can't figure something out. Also, if you quit they won't give you your last check of commission you made for them. They will literally find ANY excuse to not pay you. It's been months and I'm still waiting to hear back on what I did wrong to have money deducted/money held this time. They accuse you of being a thief with no proof to back it up, or claim you did something wrong to not get paid. I thought it was illegal to withhold wages like that but I'm convinced this place is run by crooks. They have managers post fake reviews to get their ratings up. It's okay for employees are drunk or high while on the clock helping customers. However, seeing as they will do anything to take money from your check or to not pay you, it's not surprising. They will lead you on a wild goose chase for your last check just to not pay you. If anyone would have gotten back to me on the last check I earned, I would keep my mouth shut about all the illegal things that happened at the stores owner by Sukar and Sons, but since no one will get back to me I want to warm future employees and customers of who you're buying from.

We stopped in yesterday to look at washer dryer sets for our daughter. Tiffany helped us out. She…read morehad the best customer service and got us in/out within a short amount of time. Thank you so much Tiffany for your help!

AVOID BEST BUY FOR ANY DELIVERY/INSTALL PURCHASE If I could…read moregive zero stars, I would. Best Buy has completely outsourced appliance delivery and installation to a third party called Install Inc., and the result is an absolute disaster. We scheduled a dishwasher delivery and install for Monday, July 6th, with an 8:45am-11:45am window. NO ONE EVER SHOWED UP. NO CALL. NO TEXT. NOTHING. When we contacted Best Buy afterward, the phone rep could not get in touch with anyone at Install Inc. despite numerous attempts. I asked to escalate and was promised a callback with a new delivery time. THAT CALLBACK NEVER CAME -- FROM ANYONE AT BEST BUY. We called back hours later. Same result -- still no contact with Install Inc. The rep gave us a "super secret" direct number to try ourselves. After 45 MINUTES ON HOLD, I finally reached someone -- who HUNG UP ON ME FIVE MINUTES IN, presumably because they had no answers to give. Back to Best Buy we went, only to be told the best they could do was reschedule TWO WEEKS OUT. TWO WEEKS! We had already waited over 10 DAYS for an appointment no one honored, and instead of being prioritized, we were PUT BACK AT THE END OF THE LINE. To add insult to injury, THERE IS NO WAY TO EVER REACH ANYONE AT THE ACTUAL STORE BY PHONE -- your only option is to physically walk in. We did. The manager was sympathetic and admitted this has been an ONGOING, KNOWN issue with Install Inc., one they claim to have flagged to "leadership" repeatedly. Yet nothing has changed. In the end, we hired someone through Thumbtack to pick up, deliver, and install the dishwasher ourselves -- at a HIGHER COST than the $180 Best Buy was charging. We requested a $120 CREDIT to cover the difference, plus compensation for the enormous waste of time and frustration. WE ARE STILL WAITING! BOTTOM LINE: DO YOURSELF A BIG FAVOR -- DO NOT BUY ANYTHING FROM BEST BUY THAT NEEDS A DELIVERY/INSTALL. This is NOT THE GEEK SQUAD you remember -- it's a broken, outsourced system with ZERO ACCOUNTABILITY. Buy elsewhere and save yourself the headache.