By far the priemier partner for IT services. The staff is knowledgable, friendly, and accomodating…read more They look at the whole picture and not just a single symptom of the problem. I would recommend them to anyone looking for service. They do commercial infrastructure; provide cybersecurity services, all the way down to residential repair. A+ in my book.

I'm writing in behalf of a friend in Evansville IN. She tried to get help learning how to use her…read morenew iPad. PC Quests advertises courses specifically for such things, but they basically wouldn't give her the time of day. She wanted to pay for a course, but they couldn't be bothered. So much for service and quality and value.

We have had Computers Plus help us twice with our computer issues. Each time they were…read moreprofessional and fair. We have taken our computer to them and they also came on site. I recommend them for all your computer issues.

I won't be going back to Computers Plus. One idiot working there with an attitude. When called out…read morehe called the police on me. I had an appointment at 9:00, but he would not acknowledge me or the appointment which they never do keep the on-line scheduled appointments. Their new place is a dirty dump. I have a long term service contract on my laptop that is now a waist. I'm moving on. Sincerely, Robert H.

BEWARE. In my personal experience, this has become the single worst store I have ever dealt with…read more It would take multiple reviews to fully lay out everything that has gone wrong, but here is the short version: This used to be my favorite store--easily. I've spent tens of thousands of dollars here over the years. I was even a longtime Best Buy Total member. But the decline in service, accountability, and basic customer care has been shocking. In my opinion, the store today is nothing like the Best Buy from 10-15 years ago. Not even close. If you have the option, go to Costco, Sam's Club, Amazon, or literally anywhere else. I regret every dollar I've spent here recently. --- My Experience: A Pattern of Problems I have purchased numerous high-dollar items from this store over the last several years, and almost every one of them has come with issues--faulty products, repairs that took far longer than promised, and customer service that made the situation worse every step of the way. A few examples: * A 13-month-old computer repair that took months I was quoted a two-week turnaround as a Total member. Two weeks already felt ridiculous, but months? I'm a Computer Science student, and I stressed how urgent it was. Because of the delay, I had to drop two classes--programming and calculus. Trying to reach the store was a nightmare. After being transferred, I was hung up on repeatedly. It is nearly impossible to speak with anyone at this store or Geek Squad by phone. Their "solution" after the delays? For me to just buy another computer. * A high-end fridge that failed after a year I bought a very expensive refrigerator that started spewing water from the back after only one year. Despite being a Total member at the time of purchase and at the time of the issue, the store refused to send a technician. Even phone support commented on how loyal a customer I was--but nothing was done. I ended up paying a local repair tech out of pocket. * A two-day membership lapse used as an excuse When my debit card expired (which happens to everyone), my membership briefly lapsed for two days. Despite being fully covered at the time of purchase and at the time of the product issue, they used those two days as a reason to refuse every bit of protection I believed I had. * Terrible return policy If you're not a Plus or Total member, you only get a 15-day return window. Just about every other major retailer has significantly better policies. --- Customer service & management In my experience, the management at this location has shown no interest in helping, resolving issues, or even acknowledging legitimate concerns. The store feels more focused on finding technicalities and loopholes than on taking care of customers who've spent years (and a lot of money) trusting them. --- Bottom Line In my personal opinion, this store: does not stand behind the products it sells makes resolving issues extremely difficult provides unreliable repair timelines offers customer service that is dismissive and unhelpful uses any loophole possible to avoid honoring protections has a return policy that is worse than almost every competitor If I can help it, I will never shop here again. If you value your time, your money, or your sanity, please go somewhere else. You've been warned.

I tried to return some Airpods Max here. They were perfectly within the return window and in…read moreperfect condition. The manager "didn't like my attitude" so he refused to return the item! Absolutely ridiculous! I returned them online but the fact that they wouldn't accept the return in the store is crazy!!!

An established electronics supply store that has served Evansville for many years. Staff is very…read morehelpful. They do sell to the public, which many don't seem to know. Good bargains. For example that $25 printer cable at other stores is probably just a dollar or two at Hutch. If it's a computer cable, audio or video cable or adapter, they probably have it. If they don't have what you want, they probably know where to order it.

Hutch & Sons definitely helped us out of bind. I was in from Chicago installing a machine and some…read moreof the wires had been damaged during the shipping process. Josh helped us find the sensor wire we needed and got us up and running again in no time. THANKS!

Wish it could be no stars. They over charged my daughter for her repair. Told her her $50 deposit…read morewould go toward her $103 bill. It didn't. They meant her bill was $153. And they tore her computer apart without authorization leaving her without her computer for 5 days during finals. STAY AWAY

Do NOT recommend! Poor management, trying to scam college students and deceptive with their…read morepricing. And EXPENSIVE.

The Ng's are lifesavers! Super quick to respond & get you up and running! We own a service…read morebusiness in Huntingburg, IN and our software program crashed. We were at a total standstill...losing jobs as they came in and missing jobs already scheduled. Customers were upset and we were panicking...it was a nightmare. First we tried a local computer repair shop which was a huge mistake since they kept our computer for 3 days and could not fix it. We then called Ng's Computer Services (about 45 minutes away) and they came to US immediately, recognizing the urgency of our situation, and had us up and running within an hour or so. Quite impressive! Very knowledgeable & easy to work with...we will never call anyone else to help us with our computer/printer issues.

From the owner: We come to your home or business to help you with all of your computer needs. Call us for PC/Mac…read moresetups, repairs, upgrades, networking, security systems, home theatre installation and more. We also do customized gaming PCs. All of our techs are windows and mac certified! Save money by letting us access your computer remotely

I have been working at this organization for a month now and I have felt right at home. Pinnacle is…read morea very skilled organization that knows their IT! I have been placed in charge of marketing and sales and with their interpersonal abilities along with their drive to offer the best services at the lowest cost, the job roles of a marketer in this place will easily excel! Brian(owner) is a great guy but of a different character. Some people do not understand him but once you get to know him you see he is a very caring man that only wants to see his "created in 1988" business to keep running and offering quality services. I truly care for everyone that works here. They are all great people and are very customer eccentric. keep doing you Pinnacle, lets grow this company together by offering the best customer service, and innovating all the time!

From the owner: Innovative IT solutions and managed services for clients in six states and two countries. We…read morecustomize our unique problem-solving approach individually for each of our clients, saving them time AND money. We give back to the community with frequent Lunch & Learns and other activities for the Evansville area.

Special thanks to B & M technician (Robert) who has served efficient & effective repair to one of…read moreour Samsung kitchen appliances (twice) in the past 6 months. We were very pleased with B & M's staff and service! Thanks again Hannah (in the office) and Robert (service in our home!) BF Henderson, KY

Although the technician on our fridge repair was very pleasant, his fix on our icemaker did not…read morework as promised. This was a warranty repair and when I called B&M (within 1 business day) to request additional repair, they reported that they had closed the claim, billed the warranty company and would not stand by their work with a return visit. I would encourage this company to reevaluate their standards on customer service and insure that repairs are satisfactory before billing.

From their mission statement: "...our mission is to be the local shop you know to visit for any…read moretech need imaginable." My tech need, is simply to have help setting up an iPad, along with some basic instruction on how to use it. This request was brusquely refused with "We don't do that." So much for "any tech need imaginable."

From the owner: Experience top-notch phone repair services at The Fix in Eastland Mall, Evansville, IN. Our skilled…read moretechnicians specialize in fast and reliable repairs for iPhones, tablets, and computers. From screen replacements to battery replacements, we provide high-quality solutions. Explore our extensive collection of mobile accessories and electronics gadgets to enhance your device. With a strong focus on customer satisfaction, trust The Fix for all your electronic needs. Visit our Eastland Mall location in Evansville, IN for expert repairs and a wide selection of accessories.