Went in there a couple weeks ago, hoping to buy a case and screen protector for my new 13 Pro. As…read morethe store is small, it's usually crowded and congested. I could be OK with that; however, the two employees there, who were assisting other customers, didn't even look up and acknowledge me as I stood there and struggled in various ways to view the information on the other side of the accessories packages that were locked up on the wall. They continued to converse in Spanish to the 6-8 Spanish-speaking customers crowded around the counter. They totally ignored me. I finally walked out, disgusted. I ended up visiting a Verizon store that sold iPhone accessories and whose manager stepped up to welcome me and help me with my purchase of an Otterbox case and a tempered glass screen protector, which he installed in minutes while I waited. The Faribault T-Mobile store will never see my business again for phones or anything else. If they'd just looked up and acknowledged I was there, I'd be OK with waiting while they assisted other customers. Guess I didn't speak the right language.

I have been dealing with this store for over two year, I have had great service from many of the…read moreworkers at this store. They have solved many different issues with speed and with great patience. The store has plenty of public parking. If they don't have the exact color of the product that you need they will order it. Again a great cell phone store !

Worst experience I've ever had. Late responses and flaked on appointment twice. Had to go to…read moredifferent shop.

From the owner: Electronic repair, buying and selling phonesread more

Very pleased with her service. We were in town going to the mayo clinic and our laptop got a virus…read more She cleaned it up and delivered it to our hotel the next day. So afraid we were going to be without a computer for the whole trip.

Having survived a few catastrophic hard drive failures I have come to be a bit of a pessimist about…read moresaving valuable data and files. I contacted ELinor and after describing my situation, she had my computer in the shop and back to me within three days. Not only that, she saved ALL of my files, including some data I had truly written off as lost. Not only that, she installed a new high-performance SDD all for less than it would have cost to purchase a comparable computer. Happy? DELIGHTED! Elior is a miracle worker! Highest recommendation!

Helpful, knowledgeable service-very reasonable repairs while you wait. I was able to get a necklace…read morerepaired same day-they also have watches and gold chains for sale-good prices

We went to get service done on 12/21/2025 costumer service was awful to say the least. Fasila, if I…read moream getting the name right was who "helped us" giving us a terrible attitude right from the beginning. Once we picked our item up, August helped us which made our experience way better. If you are looking to get good service on a meaningful piece, do not bring it here, even as a first time customer, their attitude was so bad that I felt as if my item (which has been in my family for decades) was going to be disrespected and treated with the same lack of care as our initial interaction with Fasila was. You are better of going someplace else.

Chad made the process of repairing my iphone screen a breeze. Dropped the phone with him for 45…read moremins and the broken screen was fixed. I was reluctant initially but he is very professional. I would highly recommend his service.

Fast easy quality battery replacement on my iPhone 7. excellent price and easy Venmo payment.read more

I'd never been in this place. It's a small store in the middle of a strip mall. They really are…read morejust what the name says. I came for bulbs and found what I needed. They seem to have a decent variety of bulbs, but no more than any decent hardware store. They have a battery for whatever you might need; from car/truck, to cell phone, to dog collar. I also saw a small cell phone case display. For $40 they reprogram keys and key fobs. Best of all is that they do cell phone repair. There was only one customer ahead of me, but it took a long time because their card scanner was very glitchy.

This place is horrible to work with. It's 10:15 and my 2nd trip to this store. They open at 9 and…read moreno one is here yet! Signs all over the door say they're open, open at 9. NOT TRUE. I've waited for over an hour now. Hard place to do business with. Go elsewhere!!

Recently got my iphone 7 plus screen fixed. It was $150 which was pretty typical when I was looking…read morefor prices online. Had my screen fixed in about an hour. A couple days later I realized my earpiece was no longer working. I took it back and they told me the tech who fixed it noted that everything was working when he tested it. (his test for the speaker/earpiece was calling the store phone, holding both phones to his ear at the same time and saying 'hello' a few times.) So they charged me *just for the part* to fix it. They didn't have the part and had to order it. A couple days and $30 later I should have just gone to Apple or any other cellphone screen repair service that would have fixed the part they broke for free.

Excellent example of a business owner investing too much in Google ad services only to bring new…read morecustomers to his table and not do business with them when they arrive. The poor owner Jacob appears to have some very serious anger issues. His store's motto is "we'll buy your iPhone on the spot". He left me 3 times to sell $5-$10 iPhone cases in the middle of our sale. Lol. I have two business lines and two iPhones. I need one. The phone I offered was brand-new in the box and had the receipt from AT&T for god sake, $749.99. Can't return it to AT&T obviously. So his prerequisites for making me an offer to buy were taking a walk to see his buddy at T-Mobile to make sure my phone is not stolen. Lol. Passed. Then he has to call AT&T and make sure it "really is an AT&T phone and not fake AT&T" and that I "really am it's AT&T customer" holding its account. He dials 611 from the phone...unbelievably, AT&T answers. He goes "yep, uh huh, yep, ok. Great thanks!" Then turns to me and says: "you're not the account holder, and AT&T advises me to not do business with you." Bahahaha. Is this guy deliberately trying to destroy his business? I seriously looked him in the eyes and told him he lied. I couldn't believe it. So awkward, I almost felt violated. Best of luck Jordan...seriously go grab a cocktail or Valium and leave the people skills to your charismatic employees.

Absolutely hot horrible I wish I could give it lower I brought my phone in which is apple and it…read moreneeded a new screen, the worker then broke the proximity sensor on my phone and started claiming it was me repeatedly and kept changing its story. I then battled with them about it for weeks asking every other day about when they will actually fix my phone finally today they say they will look, they then tell me they won't help me and took off the screen completely leaving nothing and did not refund me. Do not come here, go to any other repair place save your self the hastle of just trying to get things right just to have to go back and forth for weeks.

They were quick to change my iPhone battery. The store itself is not very comfortable; no toilet or…read moreseating, though a worker did offer me a folding chair when I said I needed to sit. The price for a new battery was much lower than I've seen elsewhere.

Needing a key fob? Battery Plus is not where to go. Been waiting 5 weeks after paying for a key…read morefob. Company took my money then ghosted me. Even store employee says they cant do anything to refund or take care of situation.

I went to buy a crimp to wiring for my new trailer lights, since one of them failed and they gave a…read morenew crimp and they installed it for free! Made my day