Previously we thought that it would cost at least $500 per month to run a server and internet…read moreconnection capable of supporting an in-house switchboard to enable our employees who work from home to connect to our business phone line. For a fraction of the cost, and not having to worry about maintaining equipment and software TDS has allowed us to do this. We can all answer and place outbound calls as well as transfer calls from VOIP phones purchased through TDS. Carin Brizzi is our sales rep and she fairly represented all costs and assisted us in getting up and running with their product. Definitely an excellent solution for small companies with off-site employees.

Highly recommend!…read more Very responsive customer service! Thank you, Hailey. Very transparent pricing! The techs were great too as the installation process was seamless.

We've been a customer for 4 years and have only had one serious outage that was caused by (no joke)…read morea squirrel chewing through one of our cables. The team did a great job of communicating when they would be able to fix our outage, then fixed it incredibly quickly/efficiently, and kept the new setup out of the way of future potential squirrel issues. I couldn't be happier with an ISP after having had Comcast and RCN in other cities.

i love truenet! whenever i have an issue and i call for help they are very eager to assess the…read moresituation and find me the best solution...usually it is something i do wrong..hehe! i recommend truenet for everyone!

From the owner: TrueNet provides High Speed Internet and Hosting to businesses across the nation. Our Specialty?…read more A one of kind CUSTOMER EXPERIENCE. Internet Services have become extremely VITAL to all businesses across the globe. The vast majority rely heavily on the Internet for day to day operations. Unfortunately, the ISP industry is littered with providers who have forgotten the true meaning of customer service - TrueNet is dedicated to changing this image. We differentiate ourselves from larger Telephone and Cable companies through the experience we deliver to our customers. It's the simple things that make all the difference. We recognize our customers by their name - not by an account number. We answer the phones live during business hours and respond immediately to any issues they may have. At TrueNet, what matters most is providing the ultimate experience for our customers and helping them understand how to use technology to their company's advantage.

Dealing with Verizon is always a complicated mess. Their agents are disingenuous -- won't be…read moreupfront about any issues that might arise by switching or changing their service. Also downright unethical in getting consumer to subscribe to their home device protection service. When you complain, agents become surly and combative. Response I kept receiving for them not providing a subscribed service is "I'm confused...What would you like me to do?"

I'm giving them 1 star because the internet is fast. Their customer service is HORRIBLE!!!!…read moreOur internet and cable has been out since 4:58 PM yesterday. It's now 9:45 AM. I am signed up for updates and have not received any. They do not have actual PEOPLE you can talk to at night or on the weekends. You just get the stupid automated system with limited options. I don't know when this happened, but I've had it. The prices have gotten ridiculous and the service can't be any worse. We're done. We're cutting the cord. You SUCK Verizon!!!!

True business management consultants, Unparalleled Source has provided excellent customer service…read more I am saving now 35% to 40% on my phone and data services versus retail in Indianapolis, Indiana.

Lex At Unparalleled Source helped us source AI automation…read more We wanted to add some AI automation but honestly didn't know where to start. Unparalleled Source helped us figure out what we actually needed, then connected us with vendors who could handle it. They explained everything in plain language and didn't overcomplicate the process, which was huge for us. They also helped get our email sorted out with filtering and automation through their preferred IT vendor, who did a great job. They gave us about five different options, but we ended up trusting their recommendation--and I'm glad we did. Now we're already working on a new project to optimize our marketing. Their consultations are top-notch.

Good when it works, but service is already out for several days after just two months. I consider…read moreinternet service one of these things that should work all the time. I just got service in Dec from Honest. I came back from a five week trip and had no internet upon my return. They diagnosed it as a problem in the lines coming to my unit (so not my issue) but it will still take them 3 days to come out and restore service. I understand that they are less expensive than others, but I can't really deal with outages like this. If it happens one more time, I'll move on to a more reliable provider

I've had them since they first came out a few years ago. Outstanding service. I can start a text…read moremessage conversation with them 24/7 and if they can't rectify it that way, they send a tech who corrects any and all issues. Highly recommend.

I walked in with a phone problem and the lady who help me was very patient and knowledgeable of the…read moresituation! I don't know how she did it, but she had my phone up and running unless than 9 minutes! I was so excited and happy. Every time I come here customer service is excellent! Plus their prices are beyond reasonable! I have an IPhone 14 Pro plus an IPad and my service is under $50 dollars! They are just as good as any other carrier that charges over $100 dollars per month! I'm sticking with Boost mobile! Thank you Boost for your low prices, great service and excellent customer care!

Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

I switched as soon as Planet was available after one too many issues and price increases from…read moreOptimum over 17 years. The install was a breeze and the techs were top notch going over every detail of my setup. When I didn't want to use their equipment he said that's ok but he also left me the router they supply, it was labeled where I would need to make connections and then he wrote his name and number on the box in case I needed to switch it quickly. When my router went out late one night, instead of scheduling an appointment and waiting they connected me up in a few minutes. When a part of my system failed (POE) and I talked with tech support they decided they needed to dispatch a tech. It took longer than I had excepted and hoped so when I called back to get an ETA the Support Manager located the part I was waiting on and personally drove it to my home. This is not something someone else told him, he took action because he cared about his customers. The company may not have the polish of a big company like Optimum but they shine like no other because off the nice, caring and hard working people who work at Planet Network.