Fairfix has moved to Trumbull Mall. i had previously had good experiences when they were at…read moreFairfield location. DO NOT GO!!! I had a minor problem with my iPhone and it came back ruined. The young guy who worked on it took zero responsibility in spite of it barely working now and I'm headed to Apple's Genius Bar (and a big bill) to get it back to the way it was- hopefully!!! HORRIBLE

My laptop has suffered some sort trauma and now the screen will periodically freeze then gradually…read morebecome completely white. If I play with the screen a bit, flip it back and forth between open and closed a few times, then it will work ok.. for a while. I stopped in here for an estimate. The guy said he had never seen anything like this, that he would have to open it us and take a look. I asked if there was a diagnostic fee, and he replied with "yes... $60"... !! I don't know about you, but I don't feel like subsidizing the education of someone else's technician... that's not what I pay for. I pay for expertise and service. If the expertise is missing, don't expect me to pay for your learning time. That's my .02...

Fast, quality service, reasonably priced, extremely professional and highly knowledgeable staff.read more

I had a very disappointing experience here. I brought my own replacement screen, and initially I…read morewas told that my screen was too thick and wouldn't work. Then the technician said he could fix my phone for $150, which I agreed to. However, after the repair was done and I had already paid, he told me that he actually used the screen I brought from home. This was never communicated beforehand. If I had known he was going to use my own part, I would not have agreed to pay that price. I feel misled and overcharged. The lack of transparency is not acceptable. Make sure you clearly confirm what parts are being used and what you're paying for before agreeing to anything here.

I have been having trouble accessing my account information online. I went to the Fairfield CT…read moreStore on Kings Highway to get assistance. I have been a Verizon customer for 22 years at that store. The store had 2 customers. A wide ride, long nailed, longer lashes, purple haired sales assistant approached me, I told her my problem. She said call 611 on your phone, we cannot help you. I called and stood in the corner talking to customer service for 20 minutes with a very polite Verizon guy on the phone. I told him about my experience with the salesperson, he said give me her name, I walked over and asked her for her name, she said "why", I said "to report you to Verizon", she said "I told you to call 611, I don't have to give you my name", and turned away. Last thing I saw was her supersize caboose careening away. Yeah, I'm changing carriers.

Travis was extremely helpful and patient in getting me set up with my new iPhone. Very pleased with…read morethe service!

I would rate this one star but the rep Dennis is friendly and efficient. I thought they were down…read morethe block per Waze app, I had to use Maps to find this location. The photos already posted do not reflect the actual appearance, it is way smaller. During my phone purchase, I asked for the mall but apparently you can only ship to freestanding stores. I had to wait an unnecessary long time for the customers to finish before me with their very long transactions, it would have been even longer but Dennis was kind enough to multitask. I thought Verizon's wait time was horrible before, now it's excruciating with only 2 staff members. I was told by the phone rep I could trade in the phone here, that is not true. Tip: ship trade ins to Kings Highway instead if you want a one stop shop.

Top-notch customer service. The manager Dennis spent a lot of time helping me get exactly what I…read moreneeded. Patient, efficient, helpful.

The guys are very knowledgeable and helpful. I would definitely recommend them to anyoneread more

Went in to get our daughter's phone fixed. Quick and efficient service. Highly recommend them.read more

Super friendly representatives. This T-Mobile Store is my go…read moreto store, wouldn't change it for another. Management and representatives are all welcoming and knowledgable . They are all their to help. I love this store!

From the owner: Visit the T-Mobile store in Bridgeport and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 620 Pequonnock Street can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.