Would give this rating 0 stars if I could. Employees were entirely unhelpful. Tried to buy a new…read morephone and employee told us we had to call Verizon ourselves to transfer the line and then wouldn't even help us through the prompts even when we asked for help. Left with no phone and might even switch providers.

Great customer service. The manager Gary was super kind and helpful and so was Jared. They greet…read moreyou when you walk in and I was in and out of there in no time!

On July 3rd I paid for a phone repair, they had to order the screen in, paid in full 338.00. Went…read moreback a week later and was told it is on backorder. Waited another two weeks and they still didnt have it, I canceled the order and they stated they would send me a check since I paid cash, it is now September 9th and I still have not be paid. There manager will not give you his supervisors name or number, just states there is nothing he can do. Do not shop here they will RIP you off.

Took my phone here to be repaired. They assured me that it would be fixed no problem. I waited two…read moredays only to find out that they could not fix my phone that it was broken beyond repair. They knew this before ever looking at it. My phone came back to me in almost the same condition I left it in. I was lied to.

These guys are the very best! Adam helped me with every question I had and helped me through all…read morethe confusing paperwork and phone calls. The best experience I've ever had at Verizon, keep it up guys!

From the owner: Wireless Premium Retailerread more

I cannot say enough good things about this business. They operate with high integrity and…read morekindness. I will not take my devices anywhere else!

I recently took my sons Xbox to have it opened and have it thermal pasted as it was full of dust…read moreand animal hair and overheating from three years of use. They charged me $60 which I thought was relatively inexpensive which of course I liked however two days later the Xbox started overheating again. I found out from another computer repair shop the the Xbox had indeed never been opened as there is a sticker covering the screw which had they opened the Xbox would have been exposed but was not. Basically I was charged $60 to spray a can of air inside the Xbox causing the dust and hair to be even further embedded in the components of the console. From now on I will be driving my ass to Strongsville when I have needs for computer or console repair. I DO NOT RECOMMEND THIS BUSINESS FOR YOUR ELECTRONICS REPAIR NEEDS! STEER CLEAR!! The one star is because I had to leave at least one star to be able to leave a review.

You don't appreciate Armstrong until you have dealt with other internet companies. Pricing is clear…read morewith no games. Yes occasionally they will offer a higher speed for another $10 but my speed is fine. Vacation hold, no problem. Just a $20 restart fee. If you wanted to start or stop it on a specific date, no problem. Come back early? No problem, service returns instantly with a phone call. Contrast this with xfinity/Comcast. I canceled THAT service 2 weeks before my promotion ended. I paid my last bill and received acknowledgement of the cancelation and payment. 5 weeks later and 9 calls later, I am still getting billed a higher charge.. XFINITY internet is still active which I know from my Alexa app and my upstairs neighbor. I'm not there Xfinity says my internet is off but it isn't. With Armstrong EVERYTHING is as promised. Bills are clear with no add ons. You don't have to keep calling customer retention to get a reasonable charge for service. Your bill will not go up by a factor of 4. Customer service is friendly and US based...actually based near Pittsburgh.

It would be great if you were told the same information by more than one person. Every person you…read moretalk to tells you something different.