We have had Armstrong since they first came into Candlewood Lake in Mount Gilead. Previously the…read moreonly internet provider available before Armstrong, promised a measly 25 but we got only 5 to 10 sporadically because "we were at the end of the run". Needless to say, THAT was useless and it cost more. Armstrong consistently provides good reliable coverage and even offers seasonal holds for a $20 restart fee. But what i really like is their friendly availability, in unaccented English. I always feel bad when customer service is outsourced and I am constantly saying that I don't understand. Late last night, we could hear a whining sound somewhere in the house. Eventually we found it was coming from one of the Armstrong pods and the pod felt hot. We rebooted. Same problem so I called Armstrong technical support. She had me put the other pod where this one was and stayed with me until she could see everything was working. I had the choice to get the new pod mailed, pick up (no pickup place nearby), or brought out by a technician. I chose the last option because it also brought peace of mind. At the end of April, an overly tall moving truck took down the overhead wire to our neighbor. Armstrong was out first thing the next day restoring service. We have had many internet companies. Most are meh. Spectrum is beyond awful. But Armstrong provides excellent service with efficient competent help. I highly recommend them.

It would be great if you were told the same information by more than one person. Every person you…read moretalk to tells you something different.

these people have been digging into our front yards and damaged sidewalks, driveways, irrigation…read moresystems, trees, shrubs and sod They have driven industrial machinery well onto private property. Spray paint is in our streets, sidewalks and on our yards. We had no notice and do not want their service. They have caused damage all over our county. BEWARE AND PROTECT WHAT IS YOURS!

If I could give this company a negative star I would. They've been tearing up my neighborhood…read moreinstalling their cable. They cut electric lines (even though they were clearly marked) shutting off power to homes, they cut Spectrum cable/internet/phone lines - MULTIPLE TIMES, they leave their heavy equipment on lawns and kill the grass. And when they are done, all they do is throw down some crappy grass seed & spread straw that has weeds in it. They leave mud piles that should've been seeded. They don't even bother to smooth out the dirt they disturbed either. And they leave their water bottles & other small tools behind. I threw that stuff out. Calls to their customer service get nothing but "I'm sorry's" & "We apologize for the inconvenience". Just words. They don't mean anything. Hades will freeze over before I'd subscribe to their service. They may have subcontracted out all this work but if that's the type of people they subcontract, then their product is, I'm sure, just as bad. Stay away from this company.

Great customer service. The manager Gary was super kind and helpful and so was Jared. They greet…read moreyou when you walk in and I was in and out of there in no time!

Would give this rating 0 stars if I could. Employees were entirely unhelpful. Tried to buy a new…read morephone and employee told us we had to call Verizon ourselves to transfer the line and then wouldn't even help us through the prompts even when we asked for help. Left with no phone and might even switch providers.

Blown away!!! Professional, timely service and a team with exceptional knowledge. Clarktel has…read moresurpassed my expectations on all fronts!

Clarktel has continuously provided top-tier service for our company. They go beyond what is…read morerequired to make sure their clients can efficiently utilize their products and services to the best of their abilities. You would be hard-pressed to find an IT company that has your best interest like Clarktel.

Best job I ever had! With that said I am completely disappointed in their termination policies. I…read morewas fired in nesting my second week in and only being trained for 3 days, because of how I handled a shop customer. This woman called me slow and retarded. I responded with she was a wonderful person and patience is a virtue. Which she escalated when I responded with the "patience is a virtue" Now again I say this was my second week I had 3 days of training and was in nesting. So instead of telling how to respond to customers like this, they fired me! I reached out to their HR and they did nothing. HR Response I have reviewed the call. We must always remain focused and be professional at all times as we are representing both IAA and the provider. The customer was fustrated because she had to repeat the charges several time. Regardless of what the customer says we must remain professional. Possibly you could have said I am sorry, I am new and a bit slow yet. Thanks for your patience. Instead your chose to state patience is a virtue which was inappropriate and further fustrated the customer and caused her to escalate to management. The management team reviewed the call and as a result decided to proceed with discharge of your employment. I am going to support them in this decision. Thanks Lisa. Sorry it ended this way.