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    Boonespring Boone County

    3.0 (2 reviews)
    Open Open 24 hours
    Updated 2 months ago

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    St. Elizabeth Healthcare - Florence

    St. Elizabeth Healthcare - Florence

    2.0
    (24 reviews)
    5.8 mi

    If it says St. Elizabeth DON'T go there. I knew my insurance wasn't going to cover the appointment…read moreso I called before to asked for the amount. I went to the appointment and spent 15 with the doctor. Later I got a bill for double the amount previously given. I called to ask what happened and it took them 4 weeks to answer. The answer was that it was my fault because "I didn't call the right department". If you use St. Elizabeth you will be mistreated, overcharged and still need a doc after.

    This hospital used to be a very trustworthy place that I would bring myself and children to and…read moreknow they were getting the best care available in an emergency situation but the past 5-6 years it's been really difficult to trust the physicians and staff. My husband had an accident that he hit his head on windshield they did not do a ct scan and come to find out when he went to another provider he had a concussion, a friend of the family took their 9 YO in for severe stomach pain he was sent home with no tests and told he had the "stomach flu" he was taken in an ambulance later to childrens with a ruptured appendix. I have so many more stories similar to these that could have turned out deadly. Thankfully we do have medical professionals within our immediate family so that helps with diagnosis when we can't receive proper treatment from our local hospital. Hopefully a physician or nurse etc reads this and understands the power that they hold working in an ER and wants to improve their care if nothing else but for their own conscious.

    Fields of Florence

    Fields of Florence

    1.0
    (2 reviews)
    5.2 mi

    Beware! They will over assess your loved one to get them in the door, even if they truly cannot…read moreprovide the level of care you need. Then, they will not refund your money when they show that they can't provide that care. My dad stayed there for 10 days and it was a very poor experience. In his 10 days, he received a shower one time, on the 9th day - despite repeated discussion with the nursing director. His groin was severely inflamed due to this lack of care. His room was constantly a mess that we had to clean up or it would not have gotten done. On the 10th day, he fell out of bed and was sent to the hospital. We took this time to move his stuff out of the room and find some place better suited to care for him. Not saying this facility is not right for some, but it definitely was not right for my dad. We were told that they could provide the level of care he needed, but they failed to follow through on that commitment. One of the staff even got into a verbal argument with my sister over his care. When things went south, the staff, including directors were unresponsive and very slow to respond to our inquiries. If your loved one needs a higher level of care and supervision, this is probably not the place for them.

    I worked here for close to a year the place from all appearances looks nice and staff personally…read moreare hard working people who management treats like crap. It's slowly turning into a nursing home and the patients who just need assistance can't get the proper care. They are on a 2013 pay scale and if you work over 40 hours they steal and take them off your check. They deleted Google reviews so hopefully this can't be deleted and people see who they really are .I wouldn't recommend working there or staying until new management takes over! If I could leave 0 stars I would!

    Boonespring Boone County - skillednursing - Updated July 2026

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