Steve is a great guy & I trust him with my gear. Steve is truly a wizard with electronics. I've…read morebeen happy with his work on my guitars but he also fixed an old MXR pedal for me for a reasonable price. I need to bring him some of my amps to clean soon. Steve is trustworthy & knowledgeable, I highly recommend him!

Took my '70 vintage Les Paul gold top in for a complete set up and a once over. Wow! Plays like a…read moredream and I'm truly enjoying playing this guitar more than ever before. Good guitar techs are hard to find but there is one at Stagecraft and his name is Steve. Trust in those who know...and Steve knows guitars. Great job and very satisfied. Will be taking my other guitars in soon for the same excellent work.

Brad the owner is an amazing musician and a special person. He is a dedicated teacher who creates…read moreskill and confidence in his students. My son started with Brad at the age of 10. He is now an amazing guitar player. He and Brad have become lifelong friends and they have played together in a band that Brad created. I can't recommend this business highly enough. If you're looking for an excellent person to work with you or your child Brad is the best you will find !

I've been playing for over 40 years and I've trusted Ron Zehel's since it was located in Amherst…read more I've gotten good deals and excellent advice. I recommend this store. Mike Walbom

I took my daughter in after school today because we wanted to check on lessons and getting a guitar…read morerepaired(strings). We saw someone behind a glass window who I recognized as the man in most of their videos online. We decided to look around the store until we could be helped. The man didn't greet us, but came out of the room and promptly asked if we had an appointment or lesson. We didn't and I explained why we were there. He stated he didn't have time (to help us) and asked me to come back later... A bit shocked, I explained I couldn't as I had other commitments later, so he went back into his little glass room and continued to what appeared to be stringing a guitar. I offered to leave my guitar there, but he didn't answer. I looked at my 7-year-old daughter who had picked out a guitar strap we were planning to buy and I asked her if she thought he was coming back... she said, "I don't think so..." After a minute or so of awkwardly standing there, he didn't return to the showroom, so we put the strap back and left. On the way out, I checked the sign in the front window that was lit up brightly displaying "open"... I guess not for us today. Worst experience in customer service I have ever experienced. My daughter and I are sorry (not sorry)for inconveniencing you and are taking our business elsewhere.

Just stopped in at Ron Zehel's in Amherst today. First time I've been there since I've been an…read moreadult (we are talking YEARS people). I wanted to support local business, plus I wanted my guitar strings immediately! Hours are SUPPOSED to be 11am - 5pm. It was 11:50am. Big neon sign flashing O P E N. Door is locked. Note on the door says "back at noon". Sit in car till about 12:05pm. Guy pulls up next to me yakking on Iphone. 5 more minutes pass. There is another customer waiting at the door, and a kid, looks to be a student that was dropped off in the cold, waiting too. Person yakking on phone finally gets out of car and turns out to be the "back at noon" person. (Online research after the fact lets me know that this person is Jeff Nickoloff) He lets everyone in - still talking on phone. I start looking for what I wanted on the walls, and apparently I went behind the counter...(I really couldn't tell it was a counter)...so the guy says "excuse me! you can't go back there" and I apologized. Guy still yakking on phone (about flooring and insulation R ratings). I put my hands in my pockets and wait a few more seconds...and then I kinda got pissed and walked out. So pissed that I am writing a freaking Yelp review. What kind of customer service is that? Seriously - I can get EVERYTHING cheaper on the internet, why would I come to your store? It's closed when it's advertised as open, and then I get treated like I'm going to steal stuff, and this guy ignores me. I read the other reviews on yelp: Jeff may be a great guitar teacher/player, but he sucks at customer service. Not sure if he also is the owner or not. Now I'm on Guitar Center's website ordering strings & a cheap capo. Sad.

Forgive me for being biased, but I prefer pre-owned guitars because the always feel like they have…read morea soul. The used selection can be hit or miss here but that's not their fault. But they always have a great selection. The customer service today was outstanding! Greeting warmly and happily walking in, the customer service people were excited to help with retrieving items too high up. The smiles were genuine and the staff knew what they were talking about. I keep coming back here over and over. Today, they just made my day.

Called in about renting some simple audio equipment for my wedding. The rep took my name and number…read moreand said Evan the rental guy would call me back (after I was on hold for 10 minutes). Now over a week later and Evan never called. I just called the store back, and was put on hold for over 15 minutes waiting for the rental department. Phone keeps rining, but no one answers. Terrible customer service. I have still never spoken with Evan or anyone from the rental department.

Do yourself a favor, your wallet a favor, and do your guitar a favor. Pass this place up…read more My repair wasn't done properly. The same problem was there when I got the guitar home. He up-charged me when the work was finished from what he advertised on his site by $20. He also damaged the finish on my 10K plus guitar. I emailed him asking for a refund before posting this... and received no reply. Go somewhere else.

Brought 4 guitars for set ups/restrings…read more One guitar had deadened spots/fret buzzing that I showed him when I dropped it off. When he was finished and I picked it up and tried it out, it played the exact same. Same buzz, same shitty action - more dead spots than before. He said he "didn't know" I wanted him to fix it but he stressed how much time he spent polishing the guitar. One guitar just needed a setup and action lowered. It plays the same and he couldn't remember what he did to it. One guitar was admittedly in not great shape - it's an old 80s warmoth tele that got a little dry over the winter and has crazy high action. He didn't touch the neck, "didn't know" if it had a truss rod or not, but replaced a pot and put $12 strings on it. It's completely unplayable - even he admitted that. He said it's a shame that I'll just have to throw it in the garbage. If that's the case, why replace the pot and strings and "intonate" it??? It's literally a lap steel at this point. This was the most expensive repair of the lot and it's completely unusable. If he had said he couldn't fix it, I would have understood. One guitar played great when I brought it in and still plays great. It had new strings when I brought it and he allegedly intonated it. I gently expressed my disappointment but he insisted he "spent so much time" on everything. I have no balls so I paid him the full $260 and left. He literally charged me $260 to restring (with strings I provided) and polish my guitars. TOTAL CROOK and I'm a chump for tucking my tail and paying in full. Don't let him take advantage of you!!! Update : he gave me some change back - so instead of flushing $260 down the toilet, it was only $240. My guitars still can't be played, but gotta make sure my review is 100% accurate!!

Dan and his team are wonderful! Such a great resource and the most knowledgeable about all things…read moremusic in the area. I took lessons here as a kid and am so glad I could send my own kids there. We are so lucky to have a place like this!

This place is a gem in Westlake! Store owner, Dan, is a wealth of musical information that simply…read morecan not be beat! He, and his staff, go above and beyond to help customers with their questions, their instruments, and all the paraphernalia needed to make music. Without a doubt, Skyline Music is worth checking into!

This place exudes positive, musical energy! As a self-taught guitarist, I had many knowledge- and…read moretechnique-gaps that I wanted to work on to improve my playing. The instructors at LMC are all credentialed and top notch at their respective musical fields. The instruction I've been receiving in the Rock Shop is thorough and sometimes even intense--just what I wanted to take my guitar playing to the next level. Your mileage will vary, and depends on your own personal musical goals and level of experience. They will tailor the learning experience to you and your needs. Overall, it's been a fun and worthwhile learning experience for me. I highly recommend the LMC, and no, I wasn't asked to right this! Doug Breitmayer LMC Rock Shop Student

From the owner: We are proud to bring our community high quality music lessons, therapy, and services…read more Our staff are professional musicians, board certified therapists, and tenured repairman are eagerly awaiting the chance to work with YOU. Our fun and engaging lessons have produced award winning musicians while our therapists have promoted stability and health in our clients. Choose The LMC for all your musical needs.

Craig knows his stuff! Great pedals and he custom winds pickups. Quality work and great customer…read moreservice

From the owner: Home of high quality handmade GTC effects pedals for musicians. Expert stringed instrument repair…read moreand customization since 1980. Appointment required. Discount parts and supplies for musicians. Low overhead passes the savings down to you. Effects pedals are currently sold exclusively on Reverb.com, just search for GTC