Juan, Vincent and Danna really do a superb job!! Fantastic service! Ordered a green balloon garland…read morefor a St. Patrick's Day birthday celebration, and Vincent did an incredible job, he created a full, gorgeous arrangement, and it looked perfect. 5 stars ! I will definitely use Balloon World again!

Great service & staff ! They were amazing , it was a short notice and they helped me out right…read moreaway! I will definitely contact them in the future. Thank you so much Dana !

Reached out to this business with short notice for a bouquet of balloons to be delivered to a hotel…read moreupon my friend's check-in for a celebratory weekend. This business was very easy to coordinate with and made delivery on their time commitment. They were also easy to communicate with over text or phone, and it was great to see their work on Instagram and Google to select my request. The balloon bouquet looked super cute and my friend loved them! The price was reasonable especially with delivery included. Make sure to request total price including taxes and any fees.

The balloons feel to the ground after 1/5 hours. The party was over and Kristina refunded $30 over…read morea $300+ order. She tried to blame the "change of temperature on the AC" even though nothing was changed. It's unfortunate that the quality of the balloons ruined our kids party. Be aware before purchasing and have on the contract a clause to avoid having your party ruined like we had. Terrible

Outstanding work! The balloon backdrop I had requested actually turned out so much more beautiful…read morein person! More than I could've asked for! It made the place looked perfect! Communication was via email, super easy and Roza was always responsive! They definitely took into consideration what I wanted and brought my vision to life! They set up just in time before the event, very punctual and impecable work! They picked up everything right after the event very quick! I did not have to worry about anything! I would definitely work with them again! High quality and professional work indeed! Thank you so much Roza!

Rosa was so helpful and responsive. The website has really great photos and it's very easy to make…read morea selection to fit your needs. Once I decided what I needed, I paid and they did exactly what I needed. Highly recommend

This was a last minute private gender reveal in a hotel suite in South Beach. Very easy and fast,…read moreprofessional delivery and set up. The quality was amazing.

I want to preface this review with the theme that customer service means NOTHING to the employee I…read morespoke to on the phone. I'm sure this business makes great balloon bundles + delivers on time, but no other business employee has ever made me feel more stupid, confused, and uneasy during the entire process. First, my colleague emailed them twice last week. No answer, so she asks me to call. First call goes to voicemail as I get a text message at the exact same time saying "please text us instead". I call again because I'd prefer to place an order over the phone (which I think would have prevented this whole issue entirely). Someone answers and goes "Hi please send us a text message!" and hangs up on me before I could even finish speaking. So I place the order over text, goes smooth, but we did have a few changes before finalizing it.There was a point where miscommunication happened on how payment works and I expressed I was confused. And this is where things got bad - he started telling me HE was confused, texting me saying "did you reply? you never did." He told me, verbatim, "I have the best communication there is". How can you say that when I'm literally just expressing to you that as a paying customer, I am confused on the process. He literally told me I have nothing to be confused about - since when do employees get to decide that for customers? The best part is he THEN calls me - to yell at me more about how his communication is perfect and how I'm the problem! I was kind of laughing at one point because I was baffled that this man just had to be right so badly, he wanted to call me and tell me I'm wrong. The amount of attitude I felt via text message was shocking. Again, I understand there was definitely a miscommunication, but never in my life have I been spoken to this way from a business employee. And pro tip: take orders over the phone. Putting customers into situations where they only text is a recipe for disaster. (The employee will argue that he tried calling me a few times, but note that was only when he wanted my credit card payment). A message to the man I spoke to on the phone: YOU DO NOT TALK TO PEOPLE THAT WAY. It's rude and embarrassing. I've worked 10+ years in the service industry, and I've never ONCE let my ego of being right interfere with business and keeping a customer happy. Customer service 101. You should take a class.

Josi did an also job for my daughter's birthday, the kids really loved the face painting and…read moreballoon animals!

I have worked with the owner, Josi, on multiple occasions over the past few years. She is always…read morewonderful to work with and has a great team of performers!! I highly recommend.