I spent about 25 minutes browsing this location, it was at best poorly kept. Not one single bookseller spoke to me the entire time, both of the young ladies that I am assuming were supposed to be running the floor were busy behind the front counter complaining about people calling and being " too dumb" to know whether or not they were open on Easter. After about a half hour I ordered a large mocha in the cafe and that young lady was covering a break. She was at least friendly. When the gentleman came back from his break she wondered away and he proceeded to grab a Rolling Stone magazine and then read behind the counter rather than clean up what most would consider a less than tidy cafe. I have about 20 years worth of Bookstore experience in both a store and district manager compactly, this store would not only fail a visit but some of these people would be terminated. There are a lot of great, outgoing an engaging people in this world looking for work, I suggest they find a few! The people in a location really are the best asset. Sad more people don't realize this. read more