A Wonderful Night (knowing the negatives before Check-in). Looking for a nice place to have a private staycation with my sweetie (close to our home in Memphis). I've had people personally recommend this inn to me, so I've wanted to stay here for a long time. But true to some reviews, I had a hard time simply making a reservation! No answer & no return calls. I even drove down here one day. The owners were out "running an errand!" I did speak to some vacationing there. Really! Finally, after a long time, I made a reservation just after Xmas (their slow season). The owner was very specific with details over the phone, because NO ONE WOULD BE THERE (eg which room would be ours, rules, etc.) We arrived (as did one other couple later) but NO WORKERS on site. Kind of creepy. This B&B has the feel of an old plantation. It feels like I'm far out in the county, although it's just minutes from the malls in Southaven, MS. The first employee we saw was the following morning-a very nice lady in the kitchen (separate building) that was preparing breakfast for us. Pros: + Our "Roane Room" was really nice! + Huge Comfy Bed & Big Ottoman + Cozy Fireplace (Gas) + Big AirTub + Huge Country Breakfast made fresh for us + Beautiful old home, lake, etc. + Off-Season price was A GREAT DEAL (w Breakfast!) Cons: - No one there on off-season (literally) - No alcohol allowed (they said you have to buy from them, but no one there!) - No restaurant, snacks, drinks, etc (Bring everything you might need. Eat before you come.) - Bathroom was nice, but TOILET was in the TINIEST ROOM EVER! Just more room than the toilet itself! MY knees touched the door!!! - We could hear the other couple across the home (he serenaded his lady to country ballets). Actually, that was quite funny! The pictures on the website are accurate. I was prepared & brought everything needed. We would come back & recommend. read more

Bonne Terre - Roane Room? - Hotels Near Me - Nesbit, Mississippi

Stayed a night at the Bonne Terre Inn on Monday with my dad. We were looking for a quaint place to sleep at while road tripping across the country but ended up being cat fished by this establishment. The photos online are beautiful but in person this place is horrific. We stayed in the Azalea and Wisteria rooms. When I first walked into the Azalea room i was met with a roach on the curtain, stains on the walls, another bug on the headboard, a decorative pillow that had half of it stained with red wine, and un-wiped tables/counter tops. We left for dinner and came back to find another huge roach in the corner of my dads room. I ended up peeling back all the beds sheets after having a hunch that the walls and carpet will probably reflect the state of the bed and oh boy was I right. My bed only had piss stains and a few hairs on the sheets. On the other hand my dads bed was piss covered. Multiple huge piss stains. We also saw a few blood stains, hairs from dark places, and wine stains. My dad called the receptionist and it went to voice mail. She then called back and we told her about the sheets and she replied, "Are you sure? those are new sheets." Its borderline belittling to be looking at heavily used sheets and have a woman who's not even in the room with you suggest that you're lying or blind. She then asked if we could check the other unlocked rooms. We only check one other room which was the Rowe room. This room was worse than both mine and my dads room combined. Yes there were lots of piss stains on the bed but I noticed a new substance I had not yet seen in the rooms we had. There was ejaculate everywhere. The bed, the chair in front of the bed, even parts of the god damn wall. The woman texted my dad apologizing and referred him to a hotel close by. He paid $260 for two FILTHY rooms. Luckily we brought our own sheets because we are taking extra precautions during this pandemic but if we didn't have them we would have definitely stayed at a different hotel. Dont stay here unless you don't mind snoozing on a urine soaked bed, having some insects as room mates, and sticky walls. The only positive thing about this place is the gray cat that followed me around while i packed my bags into the truck. I added all the photos where you could see the filth. Most of the photos/videos we took aren't the best quality because we have iphone 5's. PS I've come to the conclusion that everyone who has slept in this Inn had to have been plastered. I read a lot of reviews and none ever mentioned the hygienic state of this place. I would have to be wasted to not notice all of the grime in those rooms. Apparently a lot of people have weddings here? Could. not. be. me. read more

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I got engaged at Bonne Terre in 2007, and when they closed, my husband and I were so sad because we weren't able to go back on our anniversary to celebrate! But now they're back open under new owners, so we are happy to be able to go back to the Chestnut room every April now. It is such a beautiful property, and I think most of the rooms have private balconies--at least ours did. The food is amazing and has a really nice presentation (I've been back for dinner since the new owners took over) and the whole place is just tranquil and peaceful. They do dinner Wednesday through Saturday, plus have the inn where guests can stay of course, and also have a really cute, quaint wedding chapel and reception hall. read more

My BF and I stayed at Bonne Terre for the 4th of July weekend. Emily was so accommodating and welcoming. Even though she had given her staff the holiday off, she was constantly there for us. She made breakfast for us every morning and made sure we were comfortable in our beautiful room. When our thermostat in our room wasn't working well, she had it replaced while we were out on the town! Now, that's service! Breakfast every morning was very filling and tasty and the dinner at the cafe on our last night there was outstanding. We had such a wonderful stay at Bonne Terre. We would definitely recommend to our friends and we would love to go back if we have the opportunity to be in that area again. Thank you, Emily, for such a great stay! read more

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Wedding nightmare dirty, old food on floors under tables and on the table cloths, dirty glasses old food in chafing dishes that were set up with old food on them and they had chafing dishes under the table with old food on them,. this was two hours before the event and when I said something they didn't like it. Food was terrible We had prime rib i told them to cook it medium rare will guess what it was well done and they cut it all up and put gravy all over to hide it and cook it some more so many other thing bad please just go their don't get ripped off don't ruin your special day read more

My wife and I stayed here for our ten year anniversary. I made reservations about 5 weeks previous. That was easy enough. I was a bit disappointed when they said we could not do dinner because it's wedding season and they're too busy. I did ask to have chocolate covered strawberries in the room. I had seen that they offered it on their website. They called me the day of to inquire about our ETA and gave us instructions for check in. So far so good. We arrived and checked in. The registration office was a mess, they apologized for the mess and said they were doing fall cleaning. The room looked nice but I noticed the light over the toilet was burnt out, we were thirsty and went back to the registration office to find were we could get water. The gentleman in the office went to a building across the road and pulled out four bottled waters for us and he said the maintenance guy was not working to fix the light. I said "no big deal". We took an Uber to downtown Memphis for dinner. Once we arrived back we had a quiet evening and slept well. The next morning we walked over to the garden room cafe and we really enjoyed the breakfast with a nice view. Overall we had a nice time there but nothing fantastic to really comment about. read more

At a recent wedding located here, the manager changed many significant details of the couples' big day, after receiving payment. The manager wore casual clothes at the ceremony and spoke very condescendingly to the family of both the bride and groom. Down Arrow. read more

We were married here in 1998 and my parents took all 14/15? Rooms too. It was a BLAST. We swam and fished the day of, had outside bars set up for guests before the wedding started- married in the gazebo and dined and partied in the cafe. We all met for breakfast the next morning in the cafe. We loved having the entire place to ourselves- and enjoying breakfast with our guests the next morning. Bonne Terre is such a special place. read more

Bonne Terre - 1998-bonne terre - Hotels Near Me - Nesbit, Mississippi

I have never been treated so poorly for the amount they charge for a room. I was a bridesmaid in a wedding there. When we checked in the woman charged the credit card and sent us on our way... wait, no key. No big deal, right? Well, we got settled and wanted to send the bride a bottle of wine, called the front desk... no answer. Not out of the ordinary seeing the property is small and they were probably just checking in another guest. Nope. I called the front desk probably 10 times in the 2 days we were there to ask questions like "what time is breakfast?" (a detail we were not made aware of upon check in) and never did anyone answer. Oh, just so you know it is only from 8-9:30 with no exceptions. I finally, on the day of the wedding, walked into the office and was treated as an inconvenience and disturbance. I just wanted to pay triple for 2 bottles of wine for the bride and attendants due to the fact that they do not allow adult beverages from outside the establishment. It took her an hour to prepare and deliver those 2 bottles, by the way. The evening of the wedding the staff practically took plates and drinks out of the guests hands with the explanation of "clearing". The rooms were outdated and cheesy. There was no cooperation from the staff except for 2 employees who were helpful like sending some food to go for some of the wedding party who were too busy chatting to eat, and if you've been in a wedding this happens very easily. Long story, I know, but if you'd like to be married here, think twice. Overpriced with poor customer service...there are other places, I'm sure. read more

I would not recommend planning any special occasion here. I planned a surprise getaway for my husband's 60th birthday. I made dinner reservations and booked a room two months in advance. I surprised my husband the night before his birthday with this gift, and we were both excited about the following day. At 11:00 the next morning as we were heading out the door to drive to the inn, BonneTerre called to tell me that they were closing the restaurant that night because the chef had a prior engagement. I was crushed that the romantic evening I'd planned was ruined. Needless to say I canceled the room reservation. I asked for some kind of concession such as a comped future dinner and was told they could only offer 20% off of a room. I asked for the manager's name and email address and was told the manager was Bob Rygg. I emailed him at the address given and never received a response. I then called and left a message for him to call me. He did call and leave another email address for me to use which was a gmail account. I thought that seemed odd - it seemed like a personal account, not a business account. Of course I never received a reply to the email I sent to that address either. This is a poorly run place. Search the internet and you will find other terrible reviews. I wish I'd seen them before they ruined my husband's 60th birthday. read more

We spent 2 nights here and wish our stay had been longer. Hospitality was gracious, surroundings superb and it was great to have breakfast at a B&B prepared by an obviously talented chef. Only sorry that our schedule did not permit being there to have dinner. All of this is only 30 minutes from downtown Memphis. Having travelled in about 40 countries world wide, this certainly makes our "top ten" list. read more

Hands down, the worst customer service ever. The property is beautiful, but the staff seems to go out of their way to be rude and hateful. When one staff member was walking by our room, she peeked in and saw a bottle of hairspray and freaked out telling us hairspray wasn't allowed. The staff was very nosy, like they were looking for things to get upset about. At the wedding we attended, at 10:30 (the time the wedding was supposed to be over) on the dot, they took everything away, not even letting guests finish what they had in their hands. I travel frequently and have never encountered this type of over-the-top, abrasive, rude behavior. I would be shocked if they get any repeat customers. read more

My wife and I have been extremely busy this summer so on a whim, we made a last minute decision to try Bonne Terre for an easy quick relaxing getaway. Our experience exceeded my expectations. Sounds cliché but this place is a truly hidden gem. We spent most of the hot afternoon in their amazingly cool salt water pool and never saw another soul. After showers we dressed up and had cocktails in their cafe, followed by a delicious dinner. The cafe setting overlooking a beautiful lake with nice background music was soothing and romantic. The kitchen is open so it was entertaining to watch the chef (by himself!) prepare everyone's meals. The menu and wine list is simple and all our courses were prepared perfectly. No car ride home as our room was just a short stroll. Our room was very quiet, with a super comfortable bed, and great A.C. The next morning we ended our stay with a delicious home style breakfast in the cafe. Love this place! read more

After attending/being involved with a wedding at Bonne Terre on June 13, 2015, I was not only upset, but angered by the management of this facility. When I initially pulled into the venue, I was blown away by the beauty, the serenity. It was literally like something out of a "country style" magazine- almost antebellum. After entering the hall where the reception was being held, I was floored by the rudeness and unprofessionalism of SOME of the staff. The hall was said to hold 150+ people- NO WAY! There were 9 of us in there, tables, buffet, bar, and some décor; on top of what was being brought in for the wedding- and we felt on top of each other. So add 150 guest, food, decorations, tables, DJ booth and servers- talk about everyone on top of each other. But this is not the worst of it all- the bride was in tears, the groom was livid- as their special day, their day to remember was being sabotaged by the lady who was running the place. SHE WAS BEYOND RUDE! She booked a wedding in the chapel on the same day as the couple's whom I was there with. She had promised they (the wedding just before the one that had been scheduled first/the one I was with) would be out in time, however, 10-15 minutes is not enough time to change one wedding to another! We (the wedding party and myself) had to rush in (seriously frantic because we wanted our friend's wedding to be as magical as they had envisioned it) to decorate and get prepared for the wedding. The lady that was "running it/managing it" (the venue) had a horrible attitude, even worse demeanor and words were anything less than professional! To the point she was arguing with bridal party members, with coordinators and making a scene for the guest that were already arriving! Not once, not twice, but multiple times were the groom/bride threatened with additional fees and breach of contract- thankfully they had everything in hand, including text messages (which are legal forms of contracts between two parties) showing that they were not the one breaching the contract, that in fact the lady running it was!! Luckily- the members and guest came together to do the job of the venue to make this wedding go as planned! If you want beautiful landscape, down right country feeling- this is your place. If you are looking for southern hospitality, good management, and friendly attitude- you are looking at the wrong location!! read more