1-Star Review: Absolute Nightmare - A Straight-Up Scam Operation. Dishonest Liars and Predators - RUN AWAY from Bomnin Chevrolet!
I can't believe I fell for this garbage dealership's tricks. Drove an hour-plus with my entire family--kids in tow, excited about what seemed like a great deal on a vehicle advertised online only to have my time wasted and get slapped in the face with the most blatant, shameless fraud I've ever encountered. Bomnin Chevrolet isn't a dealership; it's a criminal enterprise disguised as one.
From the first phone call, they lied through their teeth. It started on the phone on Friday at 5:05 PM: I spoke with someone identified as Roberto who assured me the specific vehicle I wanted was on the lot that was listed on their website with their stock number, available at the advertised price, ready to go. "Roberto" even coordinated with me via text - he messaged me to let them know when I arrived so he could meet me right away. Guess what? Roberto doesn't exist. Or if he does, he's a ghost. I texted multiple times upon arrival, and when the problem arose of no vehicle - there was no response. Once I was physically there wasting my afternoon, the texts suddenly stopped. Vanished. Classic bait to lure you in.
Then there's "Maria" - another phantom employee who supposedly is a Manager. No real person, just a name used to string you along with automated or fake follow-ups that go nowhere.
Once inside, the floor management couldn't care less. They admitted the vehicle wasn't actually there, pulled a straight-up bait-and-switch, and tried to tell me they can arrange for the vehicle once it got there - they lied once, why not a second time. They said they would make it up to me by giving me a terrific deal...
The "savings" they advertised and the terrific deal? Completely erased by a mountain of back-end fees, add-ons, and hidden charges that no one discloses upfront. The pricing structure is a total lie - what you see online bears no resemblance to what they'll actually charge.
No apologies, no accountability--just more runaround and pressure tactics to try forcing a sale. Everyone passes the buck, no one owns the misrepresentations, and management just shrugs like this is normal business. It's predatory. They waste your time, lie to get you in the door, then hit you with the real (inflated) numbers hoping you'll cave out of frustration or desperation.
This isn't just bad customer service - it's deliberate deception. I felt scammed, disrespected, and furious that I dragged my family through traffic for nothing but lies and runaround.
This place preys on families, wastes your time and gas, disrespects you, and treats customers like idiots to be fleeced. It's not incompetence; it's deliberate deception--false advertising, inventory lies, ghosting, and fee-gouging designed to trap people. I've seen enough complaints online (Yelp, BBB, DealerRater, Reddit) to know this is their business model: bait with fake deals, switch hard, and laugh all the way to the bank.
If you're thinking of buying from Bomnin Chevrolet, don't. Go anywhere else. Avoid Bomnin Chevrolet Dadeland like the plague and at all costs. They're not "#1 in sales" because they're good--they're #1 because they're the most ruthless scammers in Florida. Their tagline should be #1 LYING Chevrolet dealer. Report them to the FTC, BBB, Florida AG--whatever it takes. I regret every second I gave these crooks. Zero stars. Absolute trash. Never again, and shame on anyone who defends them.
Stay far, far away. Your wallet and sanity will thank you. read more