I must write this review from multiple lenses because of the abysmal experience we had with Araj and his team on our special day in Temecula California on March 30th, 2024. We want Araj to see this review and know who it is. Pre-text: I had two decorators, one for the wedding and one for the reception. Araj did my reception decoration. I have proof for each and every comment that I have made below. I wish there was a rating worse than 1, I can give him.
Lens 1 (Araj): Araj is the most disrespectful decorator I have ever worked with during my three-day wedding event. Let's start with his attitude, he might be self-proclaimed "best decorator" in the southern California and kept telling us about all the fancy weddings he does every time we got on call to discuss about the wedding. Furthermore, he kept telling us that our wedding is such a small event for him, and he does business worth millions. To be honest, I am happy for him that he might be successful but making a client feel bad about their event is downright disrespectful. An event might be small, but it might be the biggest day of the client's life - and for us our wedding was just that. He yelled at our wedding coordinator on the day off the wedding, and she showed us the text conversations she had with Araj. Secondly, his fiancée is a wedding coordinator, and he started acting super rude once we decided to not go with her wedding coordination services. He acted so rudely with my wedding coordinator once she reached out to him. Lastly, as the weather forecast got worse for the day of the wedding, we ended up asking Araj for couple of additional quotes for tents. His higher pricing dissuaded us from using his service for tents. With us rejecting his service for tents, he pulled back on providing his service for stage risers (discussed with him earlier by our coordinator) saying it was too inconvenient for him. Funny part is that we got stage raisers for cheaper from the same vendor that we got the tents from. The entire bill was half of what Araj quoted us for both. So turns out that Araj's company is not only rude/unreliable, but also expensive for equivalent services. Also, Araj is almost always late to all calls, meetings, etc.
Lens 2 (Setup and Breakdown): On the day of the event, Araj came to collect the check for the event and then left. He didn't stay to see the event through completion or anything. There was no one from Araj's team to supervise his employees. As a result, his employees worked extremely slowly to setup the candle wall and center pieces. Caused an hour long delay in starting the reception.
* Setup: Bombay rental's team had 1 hour and 15 minutes to setup center pieces and candle wall. They stayed behind on the entire setup process. Our wedding coordinator and the venue coordinator helped to setup the center pieces, while Araj's guys only worked on candle wall - which was supposed to be setup behind the curtains partitioning the mandap (wedding stage) and bar. Araj charged almost 1200 for setup and delivery and did less than 50% of the work that we paid for. Araj's team didn't complete the setup till 7:20pm, while the target completion time was between 6:15-6:30pm. Also, we paid for water goblets, and they did not set those up either because they were so behind schedule. We never got a refund for those water goblets. We have photos of how our wedding decorator (Veena Décor) out of generosity helped us setup the tables (Araj's team job). I wish I had never worked with him. He is the worst.
* Breakdown: Bombay rental took 1.5-2 hours to complete the breakdown of the decorations post completion of the event. The venue owners were very accommodative in terms of allowing Araj's team to take longer. We had to pay extra to the venue for the extended breakdown time that Araj's team took.
Lens 3 (Badmouthing): We learned from one of other vendors that Araj was badmouthing us and our event to them leading up to the event. I am sad that this is the kind of person Araj is.
Overall, he is not genuine, furthermore he tries to sell additional services when we don't want them. If we say no, he makes us feel bad about how poorly we are decorating our event, etc. Do you really want that for your event? read more