the people at ripple and frenell has always treated me great especially Troy Carl and the Silvis…read morelocation if you need a vehicle I would recommend their car lot

we had got a car from u on feb.4, 2012 and on the 6th of feb the heat went out then coolent then…read moreon the 20th the car front tire came off then we had to pay to get it fixed 300.00 and car was a total loss and this is not right that place ripped us off they r total wrong to do that to ppl can we do something i would never buy a car from them ppl if they where the last ppl on earth

Salesman and general manager are not very. Honest i.bought.a car about a month ago…read moreThe carl is too smal for my family. We had an aggregate. I keep the car. Make the first payment, we trade the car in for a month, Make.a.paymen .then we trade. Just got off the phone them. Now they are backing out of the agreement. Everyone knows car salemen lie when selling as car. We'll this is a perfect example of how they are

I tried to have another Ford dealer help me with a modem problem I was having with me Fusion. First…read morethey lost my appointment, and then they couldn't help me. Allegedly trained and certified in PHEVs. My patooty! Tim Brus and his team have never let me down. Even though we had 3 issues (they thought they had it, I took it home, problem continued, they brought it back in; 3 times) they were troopers and wouldn't leave it alone. I was ready to give up and they weren't! They are going to hand my business for a long time!

I bou a 2007 Ford Edge from here & had a really good experience. The car selection was great & the…read moreprices were very reasonable. I would definitely recommend this dealership to anyone!

From the owner: We are a family owned Used Car Dealership and Full Service Automotive Repair Shop.read more

1st of all we had bought 2- F150 trucks from Courtesy Ford in 2013 & 2019 & had a great experience…read more& Tim the maintenance manager was still there, but things have drastically changed. My husband & I met w/Zach on 3/31 & between their appraisal of our truck, their offer and what we were willing to spend we spent 2.5 hours dealing with Zach and Randy the General Manager. We wanted to purchase a 2025 F150. They did not have the color nor truck features we were looking for on the lot, but Randy was able to find one in WI. We gave them a check for $500 & Randy contacted the WI dealership to advise that he had a buyer for their truck. Zack told us he would call & let us know when the truck would be delivered. He had not called by 4/2, thus my husband called them. Zach said he had Tuesday off, but would check on it. No call from them on 4/3 so he called them & was told they were still looking into it. On Friday, 4/4 he went to the dealership & Randy & Zach advised him that the truck had been pre-sold & that they were looking for another truck. He told them if it was pre-sold then why did you tell us it was available and take our deposit? He advised them that we wanted our $500 back since they did not contact us for 4 days to update us & had lied to us about the sale of this truck. We wanted to buy local once again, but clearly they no longer need nor want our business nor money. Tim their maintenance manager has left as well. By Saturday morning we had bought our new 2025 F150 with more features than they had offered and paid $3,000 less & drove it home. It was well worth the 2 hour drive to El Paso, IL to Heller Ford. Plus. we didn't have to sit thru the 2.5 hour of games played at Courtesy Ford. I would not recommend dealing with this dealership. Please read another review like mine from just 4 months ago. There is definitely a pattern here.....

The best people especially when I was ripped off from jayco greyhawk 27u i payed in full for when…read moreordered it. I had to get my vin from dealer then I found when the parts would arrive. Dont buy a jayco greyhawk cause they have problems before they arrive and dealers blame it on covid 19. 970 326 5472. Jayco factory don't tell u expect it takes 2.5 months to come and another 3 months fir break down. But they say covid 19. What a rip off and ly.

This place loves to tell you what they can't do instead of focusing on what they can do…read more And they even want you to put down a massive deposit on a vehicle that they don't even have an allocation for... so what are you really securing? A name on a list on a notepad? These people are nuts. Find the High volume dealerships in the nation to get the jon done right, and pass on these losers.

if I could leave 0 I would. went to the dealership 3 different times because of conversations I had…read morewith a salesman and things he agreed to just for the manager to talk to me like I was a criminal and out of my mind. I would never recommend this place if that's how they are going to treat potential new customers that are looking to spend $50-$60k on a vehicle.

I placed a deposit over 3yrs ago with this Eriksen Chevy in Milan IL for a ZR1 allocation…read moreI have all the paperwork showing I'm 1st on the list Finally got a call from my salesman, telling me I need to put in all my selections because my number came up Gave him all my selections. I asked when the car will be ready, he said more than likely 6 to 8 weeks Next thing you know their GM Tom Pospisil sells it to somebody else. He even skipped the person 2nd, 3rd ,4th ...etc in line and sold it to somebody who wasn't even on the list They basically called me and said sorry we sold it to somebody else I asked how can this happen and was told by my salesmen and sales manager that "We don't know none of us know except TOM POSPISIL Hmm? Awfully suspicion Hmm? Tommy?? "To bad so sad Ken" The guy that got it must've dropped some serious money to steal my spot. How much did you pocket on your side hustle ... baby...?? You get some serious dough ?? We bought three cars from them, and they used to be honest The salesman I was dealing with called me n was furious with the GM Tom. He told me he was going to quit n would write me a letter telling how Tom threw him under the bus. Pretty sure you didn't pick that up during your time with the seminary When I spoke to Tom the GM he blamed the salesman. So, this Tom Posilil did indeed thru his own salesman under the bus. You're a "great guy Tommy " I've been waiting for over 3 yrs for my dream car and Tom cheated me of my dream car I was promised the Corvette at MSRP. Tom and I'm 200 % sure flipped my spot for a huge $$$ I spoke to Tom and 2nd time, and he was like "Ken I'm honest I was with the seminary" .... Well that explains a lot of Ok great Tom well that makes you honest!!? My apologies Seminarian Tommy My Zr1 was not ordained wonder if my Zr1 can ever become ordained Deacon Z and Deacon Tommy .... Hmm? has a nice ring to it I will be filing a complaint with Chevy for this unethical behavior. If anyone else has had issues with Eriksen Chevy in Milan IL or Tom Posilil reach out to me. I want to pursue this as far as I can. If you were cheated by them, I'm happy to cover legal fees (depending on how you were affected. My attorneys at their discretion can determine if your situation warrants our help) Our goal to bring awareness of some of these shady unethical dealerships and to protect the consumers. Just trying to keep them honest From the low review score seems like they have plenty of pissed off people This was my dream Car and This sad dealership took it away

Absolutely would NOT recommend Bob Eriksen service department to fix any car...after having car…read moreinspected to drive cross country car started leaking oil...had recommended work done, took trip...car still leaking oil...call to make appointment to reinspect, appointments are more than a week out...wait for 1.5hrs to have them send me home w/o reason for leak nor having it fixed...price for 'repair' 30 percent higher than original quote, and the original problem is still not fixed leading me to believe I payed for something unnecessarily...I will not be returning to Bob Eriksen for ANYTHING as they seem far too busy for the little person.

I called them for a tow for my vehicle. The receptionists, both of them were super helpful and…read moretotally amazing. Especially what the second receptionist did getting a driver there super fast where my car broke down, meeting me there, having him call and correlate with me to meet up and also being super helpful with saying I could get a ride to my mechanic's with the driver. So after he hooked me up underneath, I got inside my car to put in Neutral, and my car turns over. So I go over the knowledge with the driver and ask him what he thinks, and if I owe him for meeting me there, the call etc and said call of course to make sure; etc, and because it was never loaded no charge!! I felt bad because of course his time and the value of the time. And all I had was my card to pay. But the pricing was great if I did need it towed, they were super fast and totally awesome and amazing! I will always use them and call them in the future!! Great company!! Great Drivers!!!

My son's car died after leaving school. He was able to pull off the road but ended up in someone's…read moredriveway. Monson answered the phone, got the details, worked out a plan to leave the keys, and took care of the rest. They called when they picked up. I was able to pay online. Easy and efficient.