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    Boley Jimmy C DDS

    5.0 (1 review)

    Services - Boley Jimmy C DDS

    Orthodontics

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    15 years ago

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    Stephen Hill , DDS

    Stephen Hill , DDS

    3.6(9 reviews)
    3.5 mi

    This place was awesome !! I'm a regular Joe and Dr. Hill did a wonderful job I had a tooth that was…read moreinfected schedule appointment he pulled it the next day .the staff was very nice .the place was very clean ,highly recommend him!!! The best part was I didn't have to sit in the waiting room waiting forever ... l filled out my paperwork and they took me right in!!! I did a follow up appointment was at 10:45 in the morning and he seen me at 10:50 no long time wait in the waiting room..

    I needed to get a semi-emergent tooth extraction, and my dentist couldn't fit me in on such late…read morenotice, so I went to a referral of a referral. I got a bad feeling from the moment I walked in. The receptionists were not friendly, the place smelled funny, and from the look of other clientele, it was apparent that this was a very low-price-low-quality establishment. But my tooth was hurting so badly, I chanced it and went forward with the procedure. After a 45 minute wait, here is what happened: First, they took me to the consultation room, where Dr. Hill confirmed with me what medicines I was on, and tapped on the tooth to make sure it was the right one. I began to ask several questions about the procedure, and was told "my assistant will handle that after the procedure." Then, before answering any questions, they demanded that I pay beforehand. Another red flag. They also charged me a $55 "consultation fee" which they neglected to mention when I called about pricing. Apparently, the doctor checking which tooth he is going to pull counts as a "consultation." Also, important to point out that I heard the doctor and a receptionist discussing what tooth they were going to pull on another patient. She had written "13" instead of "20". So she scribbled it out and wrote the right one. Ummmm, that's a little scary! When I was taken back to the room, the doctor came in, and gave me several shots in a row. While they were 100% effective at numbing me (which is a huge consideration, I know), I think he gave me about 6 shots in 15 seconds. Literally just stabbing them into my gums. Nothing like I've ever experienced in my years of having dental work done. I was obviously very nervous about having a tooth pulled (almost hyperventilating) and he barely offered any assurances other than a quick "I'm the one that has to worry - not you." Gee, thanks. It took him 5 or 10 minutes to remove the tooth. Then I never saw him again. He said his assistant would answer all my questions, despite my request to talk to him. I should have been concerned when I was having a dental assistant answering questions about recovery from a major procedure. She knew nothing! I asked what I needed to do to prevent dry socket, and she said I didn't need to worry about it. I said "Well, I've heard I shouldn't suck on a straw. Anything else?" and she said 'Oh, don't worry. You can suck on a straw." WHAT?!? That's tooth extraction 101. No, you can't. I hated the practice so much that I refused to even go back for my checkup. I felt like a herded cattle being rushed through so they could charge as many "consultation fees" as they could. They could not care less about their patients. STAY AWAY.

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    Stephen Hill , DDS

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    Dallas Center for Oral & Maxillofacial Surgery

    Dallas Center for Oral & Maxillofacial Surgery

    4.6(72 reviews)
    5.6 mi
    Certified professionals
    Committed to quality results

    I do not recommend this office. I called because of the strong Yelp reviews, but unfortunately, my…read moreexperience was the opposite. This was a one-minute phone call, and it was enough to turn me off. I explained that we had already done a consultation with another oral surgeon in Saginaw and were shocked by their request for $2,000 upfront, which is why I was calling around for options. Before I could even explain further, the woman immediately cut in with, "Wisdom teeth removal is $4,000-$6,000," which felt dismissive and rushed. When I asked how that could apply to an insured patient--since in-network providers are limited to insurance-allowed amounts--she clarified that was the cash price, not the insured price. I explained that we have insurance and even dual dental coverage. She then told me they only bill the primary insurance, expect patients to pay the balance up front, and require the patient to file the secondary insurance themselves. While this may be common with some private dental offices in DFW, that doesn't make it reasonable. National dental groups understand how to bill properly by submitting both insurance plans and only collecting what they reasonably expect the final patient balance to be. In our case, that meant going from being asked to pay $2,000 upfront elsewhere to paying $300 upfront, with the expectation that the full amount would likely be refunded once secondary insurance processed. When I declined to continue the conversation, her response was a cold, uninterested "Have a good day." No explanation, no attempt to discuss options, and no effort to retain a potential patient. I never even got to this office's actual pricing because I was being rushed off the phone. For comparison, I contacted Monarch Dental, and the experience was night and day. They reviewed both insurance plans over the phone, gave a clear explanation, and booked my son's surgery in under 48 hours. The surgeon's reviews were excellent, and the process was seamless. We're now booked and moving forward--but this office lost a potential customer due to poor communication and lack of patient care. Final recommendation: if you have secondary insurance or want clear billing and options, proceed with caution here. National dental groups offer a far smoother, more patient-centered experience.

    Dr. Lee and his staff are professional and nice to work with. We felt they were patient and helpful…read moreduring our consultation. Dr. Lee acknowledged our concerns and made sure we were placed in the best hands with an on site anesthesiologist for our daughter's sensitive case. She had several extractions and was taken good care of. Following surgery, I had questions about the medications and they helped me figure out her schedule. This is a very well run business with caring people. My daughter also LOVED the added touch of the prescription ice cream!

    Photos
    Dallas Center for Oral & Maxillofacial Surgery - Dallas Oral Surgery Associates' Consult Appointment Waiting Room and Lobby in Plano, Texas.

    Dallas Oral Surgery Associates' Consult Appointment Waiting Room and Lobby in Plano, Texas.

    Dallas Center for Oral & Maxillofacial Surgery - Dallas Oral Surgery Associates' Consultation Room in Plano, Texas.

    Dallas Oral Surgery Associates' Consultation Room in Plano, Texas.

    Dallas Center for Oral & Maxillofacial Surgery - Dallas Oral Surgery Associates' Records Room in Plano, Texas.

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    Dallas Oral Surgery Associates' Records Room in Plano, Texas.

    Boley Jimmy C DDS - oralsurgeons - Updated May 2026

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