I do not recommend this office. I called because of the strong Yelp reviews, but unfortunately, my…read moreexperience was the opposite. This was a one-minute phone call, and it was enough to turn me off. I explained that we had already done a consultation with another oral surgeon in Saginaw and were shocked by their request for $2,000 upfront, which is why I was calling around for options. Before I could even explain further, the woman immediately cut in with, "Wisdom teeth removal is $4,000-$6,000," which felt dismissive and rushed. When I asked how that could apply to an insured patient--since in-network providers are limited to insurance-allowed amounts--she clarified that was the cash price, not the insured price. I explained that we have insurance and even dual dental coverage. She then told me they only bill the primary insurance, expect patients to pay the balance up front, and require the patient to file the secondary insurance themselves. While this may be common with some private dental offices in DFW, that doesn't make it reasonable. National dental groups understand how to bill properly by submitting both insurance plans and only collecting what they reasonably expect the final patient balance to be. In our case, that meant going from being asked to pay $2,000 upfront elsewhere to paying $300 upfront, with the expectation that the full amount would likely be refunded once secondary insurance processed. When I declined to continue the conversation, her response was a cold, uninterested "Have a good day." No explanation, no attempt to discuss options, and no effort to retain a potential patient. I never even got to this office's actual pricing because I was being rushed off the phone. For comparison, I contacted Monarch Dental, and the experience was night and day. They reviewed both insurance plans over the phone, gave a clear explanation, and booked my son's surgery in under 48 hours. The surgeon's reviews were excellent, and the process was seamless. We're now booked and moving forward--but this office lost a potential customer due to poor communication and lack of patient care. Final recommendation: if you have secondary insurance or want clear billing and options, proceed with caution here. National dental groups offer a far smoother, more patient-centered experience.

Dr. Lee and his staff are professional and nice to work with. We felt they were patient and helpful…read moreduring our consultation. Dr. Lee acknowledged our concerns and made sure we were placed in the best hands with an on site anesthesiologist for our daughter's sensitive case. She had several extractions and was taken good care of. Following surgery, I had questions about the medications and they helped me figure out her schedule. This is a very well run business with caring people. My daughter also LOVED the added touch of the prescription ice cream!

Dr. Prashant Reddy and his team did an outstanding job with my wisdom teeth extraction this week…read more They were very thorough in walking me through the procedure and getting me ready beforehand and made me feel very comfortable despite it being my first surgical experience. I was under IV sedation which made the surgery a lot less painful. In the following days they were very good about answering all my random questions and getting me in for follow-up appointments whenever I was worried about something or had a question. My friends had me pretty freaked out going into this, telling me how much it hurts and how long they were out of commission for. I don't think Dr. Reddy and team could possibly have done a better job in making sure this went smoothly. ALSO... I developed two dry sockets, probably due to my doing something stupid in the days following the procedure. The biggest warnings I got from people were about how much dry sockets hurt and how terrible they are. And yes, they suck. But when I called Dr. Reddy, they got me in IMMEDIATELY and looked everything over. He painlessly applied some medication to the sockets that alleviated the pain almost instantly: we were done within 5 minutes. I definitely recommend giving them a call to discuss your oral surgery needs.

Love these people. Evelyn is terrific and solved any problem. I scared Treze and they still were…read morekind to me. Doctor Robinson knows his science! Hooray!

Absolutely a top rated oral surgeon. If I could give more than 5 stars I would. To say this was a…read morepleasant experience would be an understatement. The staff took 100% great care of me and Dr.Robinson made sure I understood the process of removing my infected tooth. I was extremely nervous before the procedure and absolutely didn't want to have this done, but it was extremely necessary. The actual extraction procedure took only minutes and he made sure I was 100% numb before proceeding. I felt almost nothing during the actual extraction which was a total surprise! I would totally recommend this office and this surgeon to anyone needing any kind of oral surgery. They also got me in for this appointment quickly ensuring i didn't have a long wait in pain. They have several payment options available if you need that as well. Of course any kind of medical care can be pricey, but here at least you have options to pay for the service over time if needed. I hope I am never in need of his service again, but if I do, I feel confident that this office will get the job done with the least amount of pain as possible. And what else could you hope for!

Staff is absolutely amazing! Gentle, honest, straightforward and supportive. I'm having extensive…read morework done and I wouldn't want to go anywhere else!

I had a great experience at my first appt. I missed my follow up appointment due to my dog passing…read more I called to reschedule the appt and spoke to "Kim". She was extremely rude an unprofessional. I was completely taken aback.I expressed that I was uncomfortable with how she was speaking to me and she was very dismissive. Honestly a horrible experience. Based on my experience with Kim I would NEVER visit this dentist office again.

I went back to Taiwan twice to finish my dental implant treatment using the Nobel Biocare system at…read morea much lower cost. I still get reminder calls and emails from this clinic for cleanings, which I truly appreciate. The doctor was very understanding and offered me a refund, which I accepted. Even though I completed my treatment abroad, this experience encouraged me to go back home for dental work, enjoy good food, and spend more time with my family. I'm updating my review from 1 star to 5 stars to reflect how everything was handled with professionalism and care.

I've never felt so inspired to floss. . …read more There are some people whose passion and joy in what they do is contagious, like the personal trainer whose conviction somehow gets you through those extra 5 sets of squats at the gym. Dr. Lo is one of those people. A natural educator in a dental scrubs, Dr. Lo took the time to explain common misconceptions about dental hygiene with kindness and zeal. Like I said, I've never felt more excited about flossing and brushing. I took advantage of a new patient promotion for the office and am so glad that I did. The staff are welcoming and take the time to answer questions. I was not upsold on any service. From what I could tell, this dental office is more interested in giving patients what they actually need and does not try to sell products or procedures that are not necessary. It sounds like they offer a membership for self-pay patients as well that would offest the cost for those who are underinsured as well. Happy with the discovery of this dentist. Well worth the drive from Denton.

I am not one to review many places unless I have been wowed and I have. I have been a patient at…read moreDr. Jivnani's for almost 7 years and I cannot say enough about himself and his staff. The office staff are caring and professional and it's always a pleasure to see them when I visit. Dr. Jivnani is an excellent dentist, his work is impeccable, he is caring, has fantastic bedside manner and most importantly honest. I can write a whole book on this office bit I believe I have summed it up in this review, I highly recommend this office.

I'm a new patient at Dr Bobby Jivnani's office, his staff is very helpful and his office is very…read morecomfortable and equipped with the latest in technology, also they're Covid conscious ' that's important to me and my family' , by my request the staff helped me apply for doctor care (credit card) i don't have dental insurance and in just 3 visits I got a deep cleaning, 2 fillings, got screened or fitted (I don't know the right term) for my partial denture and got 6 extractions where I was asked several time if I was ok and if there was any pain, and after they help me work with my denture and have it on to prevent getting my gums swollen, Dr Jivnany snd Dr Meenal are great, they are companionate and explained every step I highly recommend you visit them for all your dental needs. 4 pics added

Let's be honest: doctor visits in general and dental visits in particular aren't fun, but the…read moreattitudes and behavior of the doctor and staff can make it a lot more pleasant (or unpleasant). I recently had my first visit at Paragon Dentistry, specifically with Dr. Jason Hui, for a routine cleaning, and I'm very happy that I went to them. The hygienist, whose name I believe was Kathleen, was outstanding, and I made a point to make sure she'd be the one cleaning my teeth when I go back in six months. I didn't spend as much time with Dr. Hui because there was no need to, but he did a great job of explaining the examination and X-ray results and what I can expect on future visits. I'm very glad to have found this practice, definitely plan to go back, and certainly recommend them to others.

Five stars from the front office (Tammie is awesome) to the assistants and the doctors. Being in…read morethe dental field for over 20 years I can tell you this office does everything well! Dr. McDavid is outstanding. The patient who comes to Paragon will find their forever dental home.

Dr. Pincus runs his practice with exceptional honesty and transparency. You are never told you have…read morecavities you don't have, nor are you pressured into treatments you're uncomfortable with. I've been a patient for many years, and his ethical approach truly sets him apart. It's no surprise his practice continues to grow. I've also noticed very low staff turnover over the years, which says a lot about how well he treats both patients and his team. By far one of the best dentists in Plano. Highly recommend.

I have a lot of anxiety when it comes to the dentist and immediately, the front office staff is…read morewelcoming & super helpful. The hygienists are very kind & efficient and if you're like me and could floss a bit more they don't make you feel like an idiot for not doing it, they just supply you and suggest helpful things. I had a filling replaced for the first time in a long time and I was so scared going in but the dentist was definitely calming and the assistant with him helped make sure I was comfortable. Great quality work and great atmosphere.

Thank You! My old tooth had fallen apart Sunday evening and was scratching my tongue more raw…read moreevery time I would swallow, eat and especially, talk! This was causing a huge amount of pain on my tongue and I could feel it getting worse! On Tuesday I called Countryman although they were not my current dentist, they were able to squeeze me in and fix the tooth that was broken and rubbing against my tongue, causing the pain. The fix was an immediate relief! Thanks again!

A def 5 star review for my teeth cleaning today! This was my first teeth cleaning at this office…read moreand I was super sad to leave my precious dentist of 30 years but insurance changes dictated that move. Anyway, I'm super happy with my new "dental home" and Jill did a fantastic thorough and gentle job handling my teeth. The whole office has a fantastic vibe.....highly recommend!

Great experience so far! My filling fell out and they were able to get me in same day and fix my…read morecavity. I'm pregnant and appreciate them not pushing too much on doing anything major that involves medicine since I'm not comfortable taking anything until after birth. Abigail, Nasha, Charlie, Claudia and Dr. Gino were very welcoming, friendly, and professional! The place also felt very clean and sanitary.

Been going here for the past 8 years and I always had a great experience. The new office is clean…read moreand everyone in the office is very kind and professional.