The start time for the evening meal is 5pm and the waiter was trying to say it was 5.30 but we showed him on the afternoon menu it said 5pm not 5.30 he was not impressed when my starter came it was like wallpaper past not soup like at all when my main meal came it was chicken pot pie and they gave me minted lamb grave it was appalling from star to finish read more

Room was so hot (even though we had the radiators off) we had to open the window and turn on the fan they provided. The refrigerator didn't keep anything cold. The WiFi didn't work the entire 5 days we were there. TV didn't work for the first two days. And, there is no elevator, so have fun getting your bags up and down two to 3 flights of stairs. We booked 6 rooms total for family for one of the nights, and they had the same issues. We paid almost $500 for 4 people for the New Years Eve dinner/show. Terrible food to start. Then drunk people blocking the view of the Jersey Boys show as they just wanted to stand next to their chairs instead of sitting in them. I booked our tickets 3 months in advance and they stuck us at the very back table. When my husband asked Ian the manager, to tell them to sit down, Ian said the people were "cut off" at the bar. So they went out to the lobby bar and drank there. He didn't ask them to sit down, and said "We can't stop people from having a good time". What about my good time? Nobody else in the room was dancing up on chairs and standing in front of people. I was so upset (as it was also my birthday celebration), that we left without "hearing" the rest of the show. I will NEVER stay in this hotel ever again. Nor will any of my family or friends. read more

My wife and I held our wedding reception in the Bold, and we stayed that night (as did several friends/relations from out-of-town, before and after). The attention that we received prior to the event was 100% Thanks to Jo B, Function Organiser. My wife's mother had a fall outside the Curch and injured her wrist - rushed off to hospital - but managed to return and re-join the wedding party at the reception. Jo arranged for her meal to be kept for her, replacement champagne for the speeches and toasts (delayed until Mum arrived) and they rolled out a red carpet for my brave Mother-in-law! The wedding meal was superbly cooked, drinks prices reasonable, overall we couldn't have picked a better place to start our married life. Oh yes - and the Bridal Suite was excellent!! Stu read more

I think Bentleys restaurant deserves some good press. we had a table of four on new years eve 2012 . The five course dinner was amazing! couldn't fault it in any way at all. The service was brilliant very tentative staff nothing was too much trouble for them. The presentations of the courses was lovely . compliments to the chef!!! we will be back again soon!!! thankyou for making our night a good one hats off to The Bold!!! read more

I saw a topless woman in one of the windows and lack of understanding of the menu but very nice staff and a wide range of drinks and food.

Food not as good as it used to be (cold carvery) not as tasty as it was last year when we used to go twice a week, maybe different chef but we won,t go again , we found nicer, hotter cheaper food round the corner (seabank rd) 'the windmill' basic pub but fantastic food much better than the bold these days. read more

Possibly the worst pub I have had the unfortune to stumble in to. Food dire service abysmal. Toilets filthy beer watered down. Won't be returning read more

Very popular restaurant both at lunchtime and in the evening. Booking is recommended at weekends as it can be very busy. Excellent menu choice and quality of food. Very clean, pleasant staff and well presented. Well stocked bar and reasonable prices. Limited parking available - on street parking nearby (pay and display). read more

we have driven 20 miles once a month for 12 years to have lunch in the bold, i always get the large fish and chips no matter what, to-day 11/02/2010 i had the usual and my wife a steak and onion sandwich, the fish was not fresh, greasy and the batter burnt plus the chips were cold, the sandwich my wife had was no better it was tasteless and her chips were not even warm in fact they were freezing, i asked two of the staff who know me if the regular chef was off work and was told yes, when the what i assumed was the head waiter who came to clear our plates he asked about the food, we told him the truth that it was the worst food we have eaten in the bold in 12 years, i asked if the head chef was off work that day he lied and said no, his reply to our compaint was that we should have complained about the food before we had EATEN IT, i have worked in the food industry for 20 years and this man was totally ignorant to our complaint, his attitude was tough luck nothing we can do about it and goodbye, so after 12 years it appears that we have eaten our last meal in the bold, sad it was our main reason for visiting southport, we had been at work since 4.30 that morning and we were both very very hungry, that is why i finished the cold chips and peas but left half of the cod and my wife ate even less read more

we have eaten lunch in the bold hotel for 12 year about once a month, i always get the same large fried cod and chips but my wife will eat something different at each visit, today 11/02/2010 i had the usual fish and chips and it was disgusting, this fish was old the batter burnt and greasy plus the chips were cold, my wife had a steak and onion sandwich that she said was tasteless and her chips were not even warm, i asked two of the staff who i know if it was the chefd day off and was told yes he was not working today, the what i thought was the head waiter came to our table to clear our plates so we told him the food was not that good in fact it was disgusting, his reply was WE SHOULD HAVE COMPLAINED BEFORE WE ATE IT, when i asked if was the chef's day off he LIED TO ME and said no it was the usual was chef, i don't know how long he has been in the restaurant business but judging by his attitude i would say not long, we recieved neither an apology or a partial refund it was basically tough luck and good bye, it will be the last time we will eat there which is sad as the food especially the fish and chips that are not cheap at almost £10 a plate and in my opinion used to be the best in southport, that's why we drive 20 miles every month to eat there, i was also told it was under new ownership bit i'm not 100% sure, if so you have a BIG problem with your staff lying to the paying customers and your replacement chef needs more training, i have been in the usa for 20 years and ran some nice restaurants as manager in 6 different states, i can honestly say if i had treated on of my customers the same was we were i would have been looking for another line of work as no owner would put up with the treatment we recieved read more