Been going here for quite a bit of time, and they could really use some improvements. The wait time for food is usually pretty long for the drive-thru. And multiple times my order has been wrong. My last wait time was over 20 minutes for a chicken biscuit. The staff however is always friendly. I just think the management and the flow of the line needs work. read more

I had an amazing day because of this bojangles the employee James was really nice and the food was incredible and yummy so thank you read more

Bojangles - The soda machine exploded and it was so funny - Fast Food Near Me - Oak Ridge, North Carolina

Sometimes you just want fried chicken for lunch. I love the convenience of the drive-through, easy to get on and off highway 68. The staff is always friendly and fast service . I mean, who doesn't love Bojangles fried chicken, mashed potatoes and pinto beans . Comfort food at its best when it comes to fast food . read more

Bojangles - Fast Food Near Me - Oak Ridge, North Carolina

Since Wendy's in the area doesn't have the Lent special Panko Fish Sandwich, I thought I'd try Bojangles version. Since I'm currently disabled, I had it delivered by Uber Eats. They got it to me OK and it was hot. The sandwich looked a bit like Wendy's but that's all. It did have fresh bread and veggies on it but the batter it was fried in was overloaded with salt. I can't write about the service, but Bobby, the Uber Eats driver did a nice job getting my food to me! read more

- rude service - gave unsweet tea instead of sweet and when I went back to get sweet tea they just poured granulated sugar into my drink (it was like drinking sand) - got our order wrong and gave me bo rounds instead of fries read more

This will be my last time at this bojangles! The staff has nasty attitudes and they're always serving old dried out food! Then when you ask for a replacement they act as if you are wrong! They keep chicken in tailgate family feast boxes to serve out of!! INSPECTOR SHOULD SHUT YALL DOWN ASAP!! read more

Bojangles - Fast Food Near Me - Oak Ridge, North Carolina

My sandwiches were put together like they were blindfolded when they made them. ... .....

Slowest and rudest bojangles I've ever been to. No care in the world. Painful wait. Painful. Never coming here again

Order wrong every time, manager won't talk to you, fries old and stale. Stay away from this garbage heap. They do not deserve 1 star.

A few weeks ago, we ordered the 8 piece box meal. Got home and we were missing a breast. We didn't call or complain. But I am now because today, Hubs ordered 3 sausage and egg biscuits to take to his fishing buddies. He counted 3 biscuits and left. Sadly, the biscuits were under cooked. No golden crispy tops or edges. They were so pale on the outside and the inside was on the edge of being doughy. I checked other locations and they all seem to be doing badly. The District Managers better get involved before it's too late. read more

Went to order a grilled chicken sandwich at 9:30p (they close at 10p) and we were told the grill was already off for the night. So I guess the actually close at 9:30p. read more

The absolute slowest drive thru I have ever experienced. This is from giving them multiple chances. It's always the same. Always understaffed and poor service. Avoid at all cost. read more

Convenient location off NC68, friendly folks, very clean and good service. I stop by often for breakfast here and have constantly good experience. One of the best Bojangles around Triad. Keep up the good work! read more

Every time I have ordered food for my family there was always something missing or the wrong from our orders. You're better off going to the one in Highpoint. I strongly suggest avoiding read more

Waited in the drive-through line for 45 minutes. A drive-thru that you cannot escape from because of the median. Ridiculous!

Ordered chicken sandwiches they said it would be a 10 minute wait in to pull up. We pulled up after 25 minutes of backed up to the window. They had forgotten about us told me to pull back up brought food out and said that it was very fresh , I'm gonna keep a timer for part of the order was not even in there part of the order was not right, and the rest in there was awful cold, stale , french fries, cold chicken sandwiches cold biscuits was disgusting and the blonde female working the window. Wanted to argue about what was missing from the bag because she said that she put it in her self. I will never go to that Bojangles again. read more

Are you tired from a long week and looking to pick up a Bojangles Family Meal to save your spouse the trouble of cooking so you and your family can simply relax and spend some quality time? Well have I got a surprise for you! Nestled away off I-68 in Oak Ridge is this gem of a dining establishment where it's not customer service, but a CUSTOMER EXPERIENCE! You'll start by winding your vehicle around more coils thank a rattle snake for the pleasure of giving your order to a drive through professional whose hours training at the local prison will be on full display. Enjoy the mouthful of marbles dialogue as you repeat your order multiple times to the delightful cashier who could give a flying fuck what you said as they give you a national deficit embarrassing total due with about as much enthusiasm as a Co-Ed giving a hand job. Bust out those old receiver gloves from high school and get ready to shag the flying Cabella's box of a family meal that was hurled toward your window with not even a "thanks dickhead" to show for it as you wish for the 32nd time this week they had built a Chick-fil-a here instead. My pleasure indeed. The trip home is filled with visions of biscuits and drumsticks dancing in your head before you unpack the groceries amount of food you just purchased with a reasonable rate of 2.75% APR mortgage loan. After giving your grace to the Lord as is custom, prepare to simmer in the mental math gymnastics you get to play as you realize that your 12 piece 3 sided with biscuits and a Tea fun box somehow equated to a 9 piece, 3 sides, no biscuits in an empty box with a son of a bitch is that UNSWEETENED TEA!?!?!? Your call of concern will be heeded by the same mouthful of marbles cashier who has now made you fluent in a new language before politely asking for your name and contact information while placing you on hold before you can answer and leaving you on hold for the entire time you drive back to get what you paid for. Or... and hear me out... you can go 1 minute further down the road and get Wendy's without all the adventure; but who would want that? What's life if you're NOT getting roshambo'd in the nuts for some overcooked, dry chicken? read more

After always having problems with this bojangles, we thought we would try it one more time and then see this. Cheese sitting out on a box of gloves.....??!?! Will definitely not be returning. read more

Bojangles - Cheese on top of a box of gloves? Are you serious!!?!?! - Fast Food Near Me - Oak Ridge, North Carolina

First, I was the only person in the restaurant, and still had to wait at the register when there were eight employees behind the counter. Second, the person who came to the register was rude, talked very short, was not friendly at all, and dropped my change on the floor. and didn't even say "thank you" or "I'm sorry". Third, the fries were so stale, I almost broke a tooth, trying to eat them, so they just went in the trash. It is a shame that common respect, pride, and work ethic are a thing of the past! read more

I've been through the drive thru here several times in the last few months, and I've been happy every time. The food has been good, the service fast, nothing has been forgotten, and the people that work there have always been super nice. Also, they are doing a good job of wearing masks and following Covid protocols. This is a good spot! read more

Certainly the worst Bojangles I have ever visited. There are no contenders anywhere. The food is gross (biscuits not done, sausage undercooked, orders filled incorrectly with no attempt to make things right. It is if the management and employees attitude is, I'm going to get paid no matter what so screw you. Will never stop there again and I was a loyal customer. read more

Out of Bo sauce and the line was extremely slow. Sounds like someone needs to order condiment's.

I don't like to post bad reviews about fast food workers, but this place just plain sucks. Don't waste your money here. Staff does not listen to orders correctly at all, and has terrible customer service. Not to mention the wait times. 1/21/21 - waited 18 mins for 1 order even though I was the only customer in line, food was cold, no receipt. 1/5 stars read more

In the past 6 months everytime I come they are never not out of something...from fries and no rounds to the chicken fillet & fountain drinks ... this time was honey mustard. I work in the food industry that's an ordering issue someone needs to trained properly. I understand it happens but not this much .. & to top it all off the staff just keeps getting ruder and ruder... would recommend not going here. read more

We've had to wait forever when coming here, but try to be understanding. Tonight we showed up well over an hour before closing and no one helped us over the drive thru intercom. We drove to the window, no one. Parked and walked in, locked. Someone was in their car on break and said it's drive thru only and we told them they didn't answer and they said they'd get them to. We again drove into the drive thru and waited another 5 mins before giving up. Not worth this awful of service. read more

likes : location is not bad. the brand, as a rule the food is what it should be. dislikes : 6 employees and the dinning room is closed? no signage on the doors letting you know it's window service only. had an employee screaming for me to pull up (so i don't slow down the line). they didn't fill the order as requested (sides were not right). they were out of various things, so substitutions had to be made on the fly (would had not been an issue if inside placing the order, could had let other customers go ahead). sadly, we thought this was the best that bojo had in this area (battleground serves stale food and is never clean) randleman rd has the same issues. a this point, we may just have to forego bojo in the future... read more

I thought it just happened to us but it seems as if it happens to everyone else. But they seem to always mess up our order. We got chicken for the kids and it ended up being spicy chicken found out later when my nephew chugged his water. (Never does that). Chicken is good tho.. always long lines and wait time ughhhh maybe it's bc I'm from NY and have no patience not sure. Anyways the honey mustard is BOMB ask for 5 bc 1 isn't enough especially to help with the spicy chicken read more

This involves two visits to this Bojangles location. On 10/3/ 2021 we went through the drive thru and ordered the 8 piece family meal. When we opened the meal at home we discovered they had left out the 4 biscuits and the sausage gravy we ordered. On 10/25/2021 we went through the drive thru and ordered the 8 piece family meal. After paying we were informed they were out of chicken breasts and a leg and wing were substituted in their place. I filled out the survey from Bojangles website for both instances and requested to be contacted by Bojangles. To this date I have not heard a word from them. That was our last purchase from Bojangles. We now drive into the next town over to get KFC. read more

Constantly out of things and the average wait here is 20 minutes. Staff is rude and have actually seen them making fun of customers. Hate that it's so close to my house. Every single time is a disappointment. read more

Customer service needs improvement. I asked the young man at the drive thru if I could have just a minute to decide and no reply. After ordering I went to the first window to pay as instructed and paid and then the next young man just stared at me. I asked him if I was supposed to go to the next window and he said yes. We got our order and got fries instead of green beans which was listed correctly on the receipt. No napkins or ketchup offered. The chicken sandwich was obviously thrown together very quickly as there was just a giant glob of mayo in the middle of the bun and everything else was dry. I'm sure it's not a glorious job but just a little more customer service would really go a long way. read more

I have never had such a ridiculous experience at a restaurant. It took over 40 minutes to get two chicken biscuits, and they were barely busy! The two other people in the store ended waiting a hour. The workers were the opposite of helpful and the general manager that was there didn't seem to care a bit about the awful experience. The customer service at bojangles is terrible! Something needs to be done about this establishment. read more

Have tried to give them chance after chance but honestly I would rather not eat than waste my time and money...if you do get your food it's usually not cooked correctly. read more

So disappointing. Everything becomes less and less every visit. This was our last. Went today at about 2 ordered a 12 piece meal. Keep in mind this is now nearly $40 for fried chicken. Meal comes with 3 sides. Ordered mashed potatoes and gravy, pintos and coleslaw. we even ordered an extra regular side of gravy as they have started giving only an individual serving with your potatoes. Remember this was a 12 piece meal meant to serve about 5. The worst thing is that they to not even bother to fill the sides to the top. Every single one was half full or less. What a rip. Of all the things to be skimping on potatoes, beans and coleslaw??? Containers should be full. There are several options available. We won't be returning to bogangles oak ridge, until these rip offs are corrected. Oh ya, we had to wait 20 minutes for them to fill our order read more

Zero customer service, always something forgotten and food quality is horrible. Don't waste your money.

The past few times we have gone thru the drive-thru have been awful, went thru tonight 1-2-23 and again they can't get the order right, reminded them 3 times of what condiments I needed and was assured they would be in the bags/box, I was asked to pull up to wait on my order so I'm thinking good I'm going to get hot food, no not at all, I made the mistake of not checking my order before I pull off but I didn't want to have to go back around and wait in line again and I wasn't going inside so against better judgment I go home. I get home, they didn't put in one of my sides and I paid extra for it, no condiments what so ever and the hot food I was expecting, a big fat NO, biscuits were COLD, chicken lukewarm, mac & cheese room temp and I can't tell you how the pintos were because I don't eat those so I didn't try them. I had called them when I noticed we were missing the fries with no salt before checking everything else and they wanted to know if I wanted to come back and get them, what a joke, with the temperature of the rest of the food by the time I got back home I would have been eating ice cubes, so what do they tell me, we'll take your name and when you come back you can pick up your missing item, well this was my last time, can't tell you how many times my name has been put on the missing item list and I have never retrieved the items by the time I go back the list has been discarded. read more

Long wait of sitting in the drivethru and the order is never correct!!! Avoid this place at all costs.

I always get excellent service and the employees are very polite. Great customer service!! I will definitely continue to frequent this location. read more

I don't even want to give them any stars! This is almost the third or fourth time I've visited this location and they forget almost anything!! You best believe if you order more than three things something will be forgotten ! The first time, fine, the second time, ok maybe it's an off day BUT now here it is I order the 20 pc meal for my family and they forget two things in my order!! Really? I think I'm done with Bojangles for a while because it's not just this location there are many others who are having problems with lying about something being in the bag or box and when you get home it's not!! How can you FORGET to put biscuits and a damn $35 dollar meal????????? read more

Slowest drive through in the world. Other reviewer wasn't kidding when he said you could drive to the next closest one and it would still be faster. I made the mistake of entering the drive through lane only to get trapped because there is no way to get out of line without taking out a few trees. read more

Clean / friendly staff. Like a lot of new places things can be slow but overall seem to be just as fast as all others. read more